Customer Ratings & Reviews

Excellent work by the two guys. They we courteous and very efficient

They were great . They were funny and finish the set up very fast.

Geek Squad unboxed, assembled, and installed my two "smart TVs," got them working and plugged in, and helped me set them up, so that when they left, everything was working perfectly. Great job!

The agents did a wonderful job of work on my new TV and stand. I am not suited for doing this, but they helped me greatly get it done. My TV stand was assembled perfectly(I just hope the glass shelf doesn't break too easily) And they even helped me dump my old TV that quit working on 1/16.

The agents did a great job install and setting up my component system and entertainment center.

Yes it’s good and everything is working and thank for the service

Jake came to set up my stand. All went well, but the drawer did not work right. He ordered a replacement which a tech brought to the wrong address. This is due to your POOR phone system. I tried several times to call and change the address, but I never was able to talk to a person. Needless to say, it was delivered to the wrong address. Thanks to the tech, he called me so we were able to get it set up for the next day. He did a great job. I am sorry, but I forgot his name, but he did an excellent job and went above and beyond the call of duty to contact me so we could get it right. Thanks for excellent tech people for jobs well done. Too bad I can't talk to someone in order to save lots of problems and time.

AT 70, I felt it was easier and quicker to let the Geek Squad mount the TV to the wall and put the furniture together. They stand behind what they do where as if I did it and it fell off the wall, I'm in the dog house. Plus it would take me forever to do. They found a scratch on the furniture, had me order the part and are returning next week to replace the scratched part.

I’ll work with done carefully and successfully. The two technical experts of Geek Squad or personable and did a good job and don’t rely on them in the future, as usual!

Really nice and knowledgeable?Installers did a great job and stuck with it to finish everything. Double checked everything.

Stephen Franklin did a great job. He checked the item for damage before assembling it. He was patient and kind.

We recieved the TV stand/ fireplace when we were told it would arrive. We bought it for our new lake house, the customer service rep was wonderful when we ordered it over the phone because we had a thousand questions and when she didn't know the answers she was pleasant and asked us to hold she would find out, and she did. She set up the geek squad to come out to our lake house 3 hours away, 3 weeks later as requested. Now when the young man arrived, early as we requested he was very polite and informative, he had the system put together in less than 1 hour, which was fabulous because the reviews we read said that it was taking people 2-3 hrs to set it up. I believe this young man probably saved my marriage, because if my husband would have not listened to me and did not order the geek squad to put it together there would've been a fight and probably a divorce. Lol. Now the only thing we noticed was a couple superficial scratches, nothing horrible, no one will notice, except us. The fireplace works wonderful it really does produce enough heat I was shocked. I love this so much I told my husband we are buying another one for our main house. I would definitely recommend this

The techs that assembled the Galaxy stand with mount did an excellent job. There were a few connector pins that did not fit properly and they were able to work through the issue and did not cause any damage to the stand. They placed the stand where I wanted it and cleaned up the area they assembled the stand in before departing and asked if there were anything else they that needed done related to the stand.

These guys were quick and well versed on units to install. Painless

The new and heavy console furniture, for underneath our new HDTV was unboxed and put together with no issues by experienced personnel ... and all boxing and packaging hauled away. Our new wall-mounted TV was installed with care and precision by knowledgeable technicians, who knew what questions to ask to get everything set up and working, just the way we needed! They coordinated the installation of our new Sharp HDTV in combination with our Pioneer Audio/Video Multi-channel receiver, an existing speaker system (including a subwoofer) a new Sony DVD/CD player and even the Starkey Surflink Media Streamer, that streams directly to my husband's hearing aides! They were thorough, patient and highly skilled at setting all of this equipment into service ... yet efficient with their time! Hauled away all electronics packaging material ... and even took the old "Sony-ship-anchor" with them! Remarkable service, friendly Geeks ... and they were neat and respectful of our home!

The agents removed the old stand and set up new one in the house. They were efficient and carried out packaging to discard. There when promised with a confirmation call the day before and one on the way on the day of delivery.

I’m glad to say that having our new electronics professionally installed was one of the best decisions I made over the holidays. He arrived early and completely prepared to put together our tv stand and install our tv. No muss no fuss. Everything up and running before he left. Including a great job on the cleanup. I am more than pleased.

The agents, Verde TV, did an outstanding job communicating delivery times and set up!!!! I was advised promptly about any changes, and the delivery agents worked diligently. They explained the use and controls very well and cleaned up all debris and packing. I personally commended Alexis at Verde and would highly recommend their service. The same DOES NOT APPLY TO BEST BUY PERSONNEL WHO WITH ONE EXCEPTION WERE ABSOLUTELY INCOMPETENT AND MISERABLE TO WORK THROUGH ALL THE ISSUES THEY CREATED. THAT EXCEPTION WAS AEDELIS IN THE DOWNINGTOWN STORE. SHE TOO WORKED FEVERISHLY TO CO ORDINATE DELIVERY AS WELL AS THE PICK-UPMOF MY OLD TV.

I bought an entertainment hutch, and decided to let GeekSquad put it together. Turns out that thing was VERY complicated, and would have taken me a couple of daysto put it together. Sir Geek got it assembled in 3 hours. If you can afford to spend some coin to save time and aggriation, DO IT!

We ordered new 70" LG UHD T.V. & T.V. stand with electric fireplace The Geek Squad, Zack Walrod & his apprentice came & put the stand together & connected t.v. until all was perfectly centered & connected, making sure we knew how to work everything before they left. Zack was awesome & we appreciated both of them so much! Excellent job - very professional & knowledgeable, & personable too! We couldn't have been more satisfied!