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Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 2 out of 5 stars

    New Paint Job on a Yugo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They updated everything except the map. I bought a new Garmin because the older one was bought in 2017 and it does not include the correct highway directions from where I live. I did the updates on the old device, but it did not update the directions for that stretch of road. In the old device, when I needed to head north on the highway, it would direct me to turn right to the south interstate and then have me cross three lanes to get to the north interstate. IT'S DANGEROUS. I used a different navigation system to go a place where I needed to drive north and it has me turn left, directly to interstate north and I round a corner and I'm on the road headed North and two of the three lanes to the left of me are headed south. Because I noticed the difference, I do not like the navigation system that I used for these directions, and I like Garmin, I felt it was time for me to buy an updated Garmin. The interface is updated. It has a sleek new look and the way you hit the buttons has been updated (on the old device, I could use my fingernails - on the new one, it must be the actual finger touching the screen. all of this does me no good when the directions I'm getting are a liability. Note: I immediately searched for updates before I used the new system. On the attached map, the pink line shows the path I should drive. However, it does not show that after I make that right turn, the lane furthest to the right, goes down to 270S and then I actually have to cross over to 270N while cars that are already on 270S (three left lanes) are heading south. There is not enough distance for someone entering the highway to drive across the 270S lanes to 270N safely. I would return it, but, unfortunately, I discovered this map issue a couple of days ago; which is a couple of days beyond the return window.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear about your difficulties! I'd recommend submitting a map error report on the areas that aren't navigating you properly. The information will be sent to our cartography department and to the mapping vendor.
      https://supportforms.garmin.com/en-US/form/report-map-error/ Garmin

  • Rated 5 out of 5 stars

    Impressed !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use, simple to add addresses. It Works really quickly and It does not have any glitches. And I guess for me the best part is when you look something up, it gives you so many different options. It’s kind of like your phone, what I mean is when you’re searching for something all kinds of different options just pop up. Definitely five stars, definitely worth the money. I totally recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent after downdoading updates and tinkering.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I had to do two updates and spent half an hour tinkering with it to display as in the photo. This is not my first Garmin product. The unit is made in China.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finding myself if I lose my way!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to find a new neighborhood streets and to alert me to highway exits, I need to explore all features. so far very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much. I will use it when I go visit my friend in New Hampshire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Excellent product. Excellent assistance from a floor walker, employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what I bought. works well for me. better updates than my old one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Driving device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well, but the execution of how my purchased was handled, was awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated review. I have not bought one of these. In a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. He was very happy with it. Nice screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Drive 53 with Traffic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Drive 53 with Traffic works well. It responds to screen touch easily and finds its satellites fairly quickly. In the first few moments when it was out of the box it didn't seem to know that California existed but asking it to find a few well-known features (e.g., the Golden Gate Bridge) got it oriented and it's been flawless ever since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital Age

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't figure out how to use it or charge the battery. I went on a trip and used my ancient GPS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I routinely have to travel out of town for appointments. Garmin allows me to store my favorite locations and use in a rental car.

    I would recommend this to a friend
  • Customer reviews from Garmin

    User rating, 4.2 out of 5 stars with 52 reviews on Garmin.

    See all Garmin reviews
  • Customer reviews from bestbuy-ca

    User rating, 1.5 out of 5 stars with 4 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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