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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, accurate GPS navigation, and the clear, large screen size as significant advantages. Many appreciate the inclusion of traffic updates and the device's overall features. However, some users point to issues with battery life and voice recognition accuracy as areas needing improvement. A few also commented on the device's price and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 837 reviews
  • Rated 4 out of 5 stars

    Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved over last year‘s model. They need to improve the listening quality so that it understands what you’re saying and some of the maps need to be updated as the directions one wrong. Overall much improved over the last couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived when expected. No problems setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This updated version having the built in WIFI connectivity is great. If there is an update, no need to connect to the computer. Have used Garmin’s for years. Just to bad I can’t add a police car on it like I did my others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garmin Drivesmart

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband wanted for the car so we do not use the phone, Garmins are quality products, this one is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Beautiful screen but won't get me to saved address

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Garmin for many, many years. Decided to upgrade & chose the DriveSmart 55. Nice screen size with high resolution. Will be contacting Garmin support to find out why it can't get me to some places. I sat in the driveway of a relative's house & saved the location. Later I was out & pulled it up from my Favorites to return. Directions were fine until I got a half mile away, then it fell apart sending me to a spot that I really can't get to. It directed me to turn into a power station. DUH! Most locations it gets me to although not always the shortest path. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my husband and he is thrilled with it. Updated quickly and we love the app function. I'm able to type in destination and send it to the GPS. Extremely happy with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. There is a lot of information on the screen. Lets you know traffic conditions, construction, speed limits, school zones, restaurants, toll roads and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful product. I love that it tells me my direction of travel, what street I’m on and what my cross streets are as I’m approaching them. Would definitely recommend this!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as nice as my old nuvi 265. I like my old one better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned ! Garmin makes good stuff ! , for every day use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Tom Tom's which were always great - however Best Buy didn't have the one I wanted. So I decided to purchase the Garmin and it worked well. I like the screen. So yes I recommend you try one out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great GPS very accurate and timely

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This id a terrific GPS and have great guidance both visual and audio. The audio guidance is quite accurate and timely. The only thing missing was the forward camera which can be extremely helpful in case of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this gps. It has a smaller bezle around the screen. The only down side is this gps does not have voice commands like my old one had. It is wifi capable which is ok, but i do not use that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it would

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in the age of the smart phone it kind of makes having GPS irrelevant. Unless you don't like habmving all your entertainment or services coming from one device. I used it for about two months and decided my phone was more accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Garmin replace another Garmin I had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the new Garmain is working well. It has lifetime traffic & maps like the one I had before. Screen is one inch smaller but fits my car dash better. I travel with my Garmin and use it when I rent cars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous garmin with this one and it is worth the upgrade. I get live traffic reports, weather and my phone connects to it so it shows calls and messages, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin has always made nice GPS's. What I like about this one is that there is no waiting for it to be ready. Very clear voice and map. Voice commands work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for City and Rural

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Love this! I can depend on it in the city and rural areas. Gives traffic, can use your voice to command, and allows you to choose if you want tolls or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate GPS. Loud enough to hear while driving commercial trucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit.Still

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. However, Garmin was able to resolve my issues with current device. If I had to replace it would have been done with this one for it had features we liked.

    I would recommend this to a friend