Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, accurate GPS navigation, and the clear, large screen size as significant advantages. Many appreciate the inclusion of traffic updates and the device's overall features. However, some users point to issues with battery life and voice recognition accuracy as areas needing improvement. A few also commented on the device's price and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 837 reviews
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    Not really happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Garmin drive. The first one kept shutting off. The second one wouldn't charge properly. Let's see if three times a charm. I like the Garmin gps otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Here First

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness somebody still carries plug in home phones. I needed one with larger numbers and guess what!! I should have gone to Best Buy to begin with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that this updates over wifi and can connect to your phone over bluetooth for traffic updates. No more data required for directions/maps.

    I would recommend this to a friend
  • Cons mentioned:
    Voice recognition

    Rated 2 out of 5 stars

    Horrible voice reconigtion!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is good and is quicker than my old Garmin. The voice command is horrible! I have had this for over a year and a half. It hardly ever understands what I'm saying and it comes up with locations that aren't even close to what I am saying. I speak clearly and it doesn't matter if I speak loudy or softy. The voice command feature, is the main reason I replaced my old Garmin.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I’m sorry to hear about your frustration with the Voice Command feature. Please confirm that the device is using the most current version of software. Also, here are helpful voice command tips: https://bit.ly/2C0tiMc Garmin

  • Rated 5 out of 5 stars

    Gps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new gps it got me to my destination. Highly recommend getting another one if it ever gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for aging boomers ;)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom who is in her 60s and totally relies on GPS to get around - it’s very user friendly and simple to figure out and so very pleased with the purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item. Easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin was easy to use. We used it for a recent vacation. I believe this is my husband's favorite new toy. It was nice not being the person responsible for directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what I need it to do!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin is a fine brand. It shows me clear directions, no circular directions. I can find attractions, gas stations and restaurants. Maps are up to date. I will continue to buy Garmin products.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    this product is just ok and that's all. Not great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old Garmin was easier to operate than this one. Paid too much money for it. It doesn't ask for what state you want. Not happy.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      When searching for an address, your device will automatically search for matching addresses within the state or province where you're currently located. When near a state line, the device will also search in the neighboring state(s). To search for an address in a different state please see this Garmin article:  https://bit.ly/2PP9a3Z Garmin

  • Rated 5 out of 5 stars

    the Garmin app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin is my goto for a GPS. lots of features, using the Garmin app all ways helps when this unit cant find a location on it own. thumbs up again !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Technology For an older vehicle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 2003 Ford Ranger. I doesn't have dash space for an in dash display. The maps are accurate. It syncs to my phone. The price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of features that makes it stand out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this GPS gives points of interest coming up at the next few exits and how many miles away they are. Huge help when traveling with kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great viewer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Never have any trouble with sun glare as I did with my Tom Tom. My only wish is that it wasn’t dependent on my iPhone for traffic. This doesn’t always pickup on traffic problems. I still use waze on my iPad; pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maui

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it have all the component i need . good choice. happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome GPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it. I've always been using Garmin GPS. This one in particular us very good. Recommend it. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Voice recognition

    Rated 3 out of 5 stars

    Voice recognition software sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good so far except for the fact that the voice recognition software doesn't understand any street names I tell it other than that it's okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice GPS and a great bargain!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three Garmins. Each time I choose the next generation. I think I will keep this one for a long time. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 words - LOVE IT!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no negative comments. The voice is neutral, I know when a speed camera is coming, and Garmin gets me where I have to go. Alerts me to accidents and heavy traffic. A great product for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a family member as I already owned one and they borrowed mine. They really liked mine, so I am sure they absolutely love theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Garmin. I have an older car that doesn't have GPS. I love the split screen that tells me when to exit. Even my husband can comprehend it.

    I would recommend this to a friend