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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, accurate GPS navigation, and the clear, large screen size as significant advantages. Many appreciate the inclusion of traffic updates and the device's overall features. However, some users point to issues with battery life and voice recognition accuracy as areas needing improvement. A few also commented on the device's price and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 837 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use gps great product for the price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Scared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awful. Battery went dead and left me in the Montana mountains on my first leg of over two thousand miles, and no idea where was my destination. It never worked again. Thank God, I had my old GPS. It was very scary.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry about your experience. When on battery only the battery life is up to 1 hour from a full charge. There is no limit when connected to an external power source. Garmin

  • Rated 2 out of 5 stars

    Garmin GPS independent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No improvement that I could see over my original Garmin which was at least 3 years old. Directions in particular were woefully outdated and inaccurate. Actually took a longer, unnecessary route than might have been used. Would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 3 out of 5 stars

    Difficult to use in Italy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Directions not clear got us lost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product to my father who is in his late seventies. He indicated that it wasn’t user friendly as he would like. My father stated he had to use the gps on his phone.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry for the inconvenience. For instructions and support please visit: https://bit.ly/36gM7DX Garmin

  • Rated 2 out of 5 stars

    poor programming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It automatically creates icons for any location you enter. This results in the display being obscured by icons so street names, etc, are blocked. Garmin said they will not change this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality has gone down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but issues with this Garmin. The first one we purchased in May was returned and a new one was sent in August (2020) It is now January 2022 and it has completely quit. Will not power on. They should last longer than 18 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it didn't work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is over rated. It wouldn't update the latest maps. Then it wouldn't direct you to shortest routes. Im very disappointed

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We're sorry about your disappointment. Please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support. Garmin

  • Rated 1 out of 5 stars

    stay away from this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stay away from the Garmin Drive 55 and traffic. It does not work. The one that I bought was already set to demo mode. And no one at the Greensburg Best Buy could help me with it. Please thank twiced before you buy a Garmin because I had 2 this year and they would not work.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      When the demo mode is enabled on a Garmin device, the device may display a demonstration video. Additionally, you may be able to use the regular navigation menus but the device will never go out of simulation mode.

      If your device is in demo mode, you may disable this mode by simply driving around with the device, traveling at least 10 miles per hour for at least 30 seconds. Garmin

  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin makes really good GPS . Very easy to follow their directions.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Worst GPS ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin GPS got so hot that I had to turn it off for fear of it causing a fire. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased A G P S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Garmin G P S for my sister for Christmas. We told the sales clerk She did not want it to connect to smart phone .She got home dried to set up G P S and it was trying to connect to cell phone. So she returned it to the store so i went on Garmin web site and purchased the right one for her.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frequent restart, annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usefull but the frequent restart is annoying especially when you are getting lost. Nevertheless it helps .

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return over heated could not get app to load

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to work. Light was way too dim to see even how to get info. Manual no use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too sure about this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This starts routing to a very inconvenient way unlike the older generation ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work out of box.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No signal out of box, Couldnt get it to update out of the box brand new. I plugged this into a computer, still couldn't get it to update. Tried macOS and Windows. Cant update, cant use it. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Update the system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I returned it in time for a full refund. Used it the first day and it couldn't find my address. It has an old system that needs updating

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 1 out of 5 stars

    Garmin Ain't What It Used to Be!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This already died so we threw it in the trash! The life of these is terrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this to anyone honestly, It was hard to use and just didn’t make any sense to me

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin