Customer Ratings & Reviews
- Model:
- 010-02037-02
- |
- SKU:
- 6319478
Customer reviews
Rating 4.6 out of 5 stars with 837 reviews
(837 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, accurate GPS navigation, and the clear, large screen size as significant advantages. Many appreciate the inclusion of traffic updates and the device's overall features. However, some users point to issues with battery life and voice recognition accuracy as areas needing improvement. A few also commented on the device's price and occasional overheating.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Problems setting it up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for Geek Squad to reopen so I can get this up and running.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support.
Rated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work does not workddddddddddddddddddddddddddddd
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .When a device won’t power on a soft reset often resolves the issue. Connect the device to a power source with the vehicle power cable or an AC adapter. Press and hold the power button for 10 to 15 seconds.
If you’re unable to get the device powered on, Garmin Product Support would be happy to offer additional assistance. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/
Rated 1 out of 5 stars
absolutly bad design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work right am returning and using my old TomTom
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your product review. I’m sorry to hear that you weren’t satisfied with the device. We strive to provide our customers with products and services that meet and even exceed their expectations.
If you have any specific feedback, Garmin Product Support would love to hear it. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 2 out of 5 stars
Nope
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get the software to update and the new maps to load
No, I would not recommend this to a friendRated 4 out of 5 stars
Good But Not Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this since mid pandemic when the federal stimulus checks went out. The first issue I had with it was when the screen became unresponsive after a year or two. I think it had something to do with having something on it in the glove compartment. I recommend buying the pouch holder for it. Luckily, I had warranty & got a new one. I don't put things on it anymore although I have had temporary screen unresponsiveness but it's very rare. Other than than, it's works perfectly. I few complaints though: 1. The traffic feature doesn't seem to always work & I'm not sure if it's actually doing anything at all sometimes since there is no symbol indicating if it's getting traffic information. I've been in on the highway in rush hour traffic & the Arrival time doesn't always recognize the traffic & will tell you 20 min rather than 45 min. I never read that issue with Tom Tom 2. Something I remember you could do with Tom Tom was the customization of voices & vehicle images. You could have whatever car image you wanted through the computer program for it & you could have whatever voice. You could have KITT or Snoop Dog. This doesn't let you do that. 3. The Garmin Travel app doesn't let you send addresses to you GPS unless your smartphone is connected the the internet. If you don't have Wifi or data you can't use it.
I would recommend this to a friendRated 5 out of 5 stars
Garmin Scores Perfect ❿ with Garmin DriveSmart 55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love ❤ ❤ ❤ this newly released 2019 Garmin Navigator. Exponential technological advancements over GPS devices of only a year ago. High-definition has finally arrived to the automotive GPS market with 1280 x 720 pixels multi-touch, glass HD color TFT with white back light, allowing for superb resolution on the perfectly-sized crystal-clear display. Feature-rich Garmin DriveSmart 55® & Traffic Navigator marks another milestone in the auto GPS market sector. Using a SmartPhone for routing travel on a small phone display is no longer necessary. Travel and safety is far too critical to rely on one of the dozens of SmartPhone GPS apps playing double-duty as your techy side-kick best suited to be used for talk/text/data and tasks for which is was intended. Finally, an automotive GPS navigator that puts FUN back in local driving and long distance travel. Read the specs, decide for yourself, and don’t settle for a cheap GPS (there is a BIG difference) that doesn’t measure up (and none of them do.) Live it, Love ❤ it, Buy it, i.e., the Garmin DriveSmart 55® & Traffic Navigator.
I would recommend this to a friend- Pros mentioned:Gps
Rated 5 out of 5 stars
Great Hands free option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several other brands which did not provide the same options as the Garmin. I love that it connects to my phone using Bluetooth and makes the calls much easier to hear.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Garmin Drive smart is Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this updated version. It really helps to see the actual road instead of just green/pink lines. Less grievance on a wife watching her husband drive.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This farming is great my mom uses it for all her travels. She has an older car really can’t use her GPS on her phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Truck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to use and read. The price on Black Friday was a decibing factor.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly with clear detailed maps, easy to use. Great value for cost
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Great GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the outdoors. This is their latest model.
I would recommend this to a friend Rated 5 out of 5 stars
Garmin to the rescue!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for the money. I bought it for a trip to St. Louis. It took me to where I wanted to be. Much less stress, when you have a heads up on what lane to be in.
I would recommend this to a friendRated 5 out of 5 stars
New Garmin for Our Car
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything needed was found in the box. My wife followed the steps to get it running. Used once or twice so far, seems to work fine.
I would recommend this to a friendRated 1 out of 5 stars
Work first half year only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Garmin Drivesmart 55 & traffic GPS. In several month I wanted to update it. It start up to update, but when I came back in 4 hours I saw black screen only. I bought 32GB memory card (microSDHC), installed it in. Same. Only sometimes my GPS flashing, trying to start up. But don't work. When I was needed, this GPS directed me again and again to Rt30 West, where during last 4 hours all lines was closed because of accident in 2019 year. No button to bypass. My phone battery was discharged. So I got big problems.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support.
Rated 1 out of 5 stars
Maps are not acurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one a day ago. I tried to test it and it drives me crazy when directing me to my office. My office is near a highway and I need to exit the highway to get to my office. But this GPS never asks me to get off the highway when I should! It asks me to keep driving on the highway until it is close to my office BUT there is NO EXIT from the highway! What a joke this GPS is making!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
Rated 1 out of 5 stars
Is it worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If cell phones are water resistant for $700.00 this item should be. I ride atv snowmobiles and good working gps helps. Its gonna get wet. For this price is it worth it? Or better of with your cell phone and down load an app for trails that cost maybe $50.00. Going into deep back country where theres no cell tower it might be worth the money. But if you get it wet then what. Better have some survival skills.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This device is a standard automotive unit and not designed for your needs. Please see the Garmin Tread Base Edition and or zumo XT2 for this type of protection and usage. Side note, they are both priced well below $700 USD. ;-)







