Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Index Smart Scale's accuracy and ease of use, finding it intuitive and easy to set up. Many also highlight the scale's comprehensive information, including bone mass and BMI readings, and its seamless integration with the Garmin app. However, some customers note the relatively high price and find the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 466 reviews
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Excellent Scale!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is very easy to configure and connects to the network pretty fast. It shows a lot of valuable weight data.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Integrates well with other Garmin data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this scale provides several metrics--body composition as well as weight--and it integrates weight data with activity and other fitness data from my Garmin watch, so I have fairly comprehensive fitness tracking data all in one place (the Garmin Connect app). This scale must be on a perfectly-level hard surface for that accurate reading, not unusual but it presented a minor challenge in finding a convenient place to store and use the scale.

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scale and it's integration with the Connect app. It provides for multiple users as well as BMI and body water, skeletal muscle and bone mass. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scale provides all the metrics I am looking for. App to work with scale isn't very user friendly and difficult/long process to set up additional users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wifi feature and how it automatically updates to my phone. Im not conviced that other stats are legitimate as oppossed to averages based on height and age.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Garmin fitness tracker so this scale seemed like a logical compliment. It integrates seamlessly with the app and set-up was quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate and easy to set up and sync. Recognizes who you are once you step onto the scale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scale!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale has been awesome thus far. I love the Bluetooth capabilities and slick look. A con is that the setup is a little harder than it should be, but once it’s done the scale is pretty automatic. So far, I’d say it’s a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this much money it should do everything... and it does. It syncs with your Garmin app and breaks down weight and other body components. Wireless connectivity is straightforward and finally, it is a beautiful work of art sitting in your bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Total Scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin's scale is terrific. Informs you of your BMI, BF, muscle and bone mass, and water weight. Syncs to your garmin device within seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity

    Rated 5 out of 5 stars

    Great scale for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Smart scale is accurate and syncs fast with Garmin Connect app. You need wifi and an account t in order to see your results.

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Great for weight management

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale breaks down everything from BMI to Bone mass and water weight it is worth getting!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    My wife loves it.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine with an app that my wife loves. You step on the scale it tells you your weight and your name and many other measurements when you look at the app. It also gives your statistics over years for many users. Works better than i thought it would. Expensive but good options to go along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good, useful and user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: - Heavy (to me it is OK, to others, I was told that it is heavy by everyone who checked it) - sometimes requires more than one trial to confirm the right weight and percentages (about 2% of the times) Pros: - Can be hooked up to WiFi - Has an application for different platforms - Gets all the required measurements - pretty much accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple to use scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this scale with a new Garmin Vivofit3 band, always liked the Garmin active apps, and wanted a scale to interact and record my progress. This thing is wifi enabled so you don't need your phone near or around you. Has intelligent sensors so it can detect the person or profile that's standing on the scale or select the profile manually to save your info/weight/stats. It transfers those stats via wifi to your account, A lot better than the Fitbit scale, feels durable and well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is exactly what we needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave four stars because it had some bugs with its connection process and it took a couple hours to get it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the app. Very accurate. Helps me lose weight everyday. The best fitness scale.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great Scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few scales and this one is the best , If you have a Garmin product this is the only scale to consider .

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Great Scale - Many Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Gatmin Index scale. It shows body fat, bmi, bone mass, water percentage, muscle mass and weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works...once you have it setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The primary challenge to this device is setting the scale up for multiple users. In my experience, using the Garmin Connect App, setting up the initial user wasn't bad. I ran into issues when attempting to setup the scale for more than one user. I used the Garmin Connect App on my wife's iPhone to initially setup the scale. The process then requires that new users be "invited" by the original user to set themselves up on the scale. It took me long time to figure out how to invite new users. That's more of knock on the Garmin Connect App than the scale itself though. Once I had that figured out the process was simple. I ran into another snag when we went to add our 9 year old son however. He doesn't have a Garmin Connect account, or a phone to install the app on for that matter, therefore he can't be "invited" to add himself. In all fairness, I could probably create an account for him and just log out and back into the app as him on one of the existing phones but I haven't taken the time to mess with that. Once setup though, the scale works well, the display is bright, easy to read and gives you the information you want.

    I would recommend this to a friend
Sponsored