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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the Index™ S2 Smart Scale, particularly praising its accuracy and ease of use. Many appreciate its connectivity with the Garmin app and the convenience of weight tracking. However, some customers have expressed concerns about the product's price, while others have mentioned challenges during the initial setup and the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 372 reviews
  • Rated 3 out of 5 stars

    Advanced features sync to only One Primary User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the scales. Pretty easy to sync with GARMIN Connect app. Was disappointed to discover that all the features can only be synced to one Primary User. Simple weight measurement is only data available to other users. I would only recommend this scale for a single individual.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must Have For Garmin Ecosystem Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! It is unnecessarily pricey when compared to most smart scales, but if you are invested into the Garmin ecosystem like my family is (multiple Garmin watches; daily use of Garmin Connect), there is simply no other choice than this scale. The ease of the automatic push to Garmin Connect, it displaying and tracking your weight, and conforming with all of the other Garmin items, truly makes this a must-have for integration into said ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Excellent Scale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased is been workings excellent. Connection to internet is excellent. Setup was easy thru garmin connect. The scale provides lots of information

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great scale for easily measuring training progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and immediately connected to my WiFi. I like the full body composition measures. Some reviews said this may not be that accurate but it is consistent. So once you have your baseline measurements increases in body fat, muscle mass, etc. are relevant measurements to determine your progress. Very cool and I use this along with my Garmin Forerunner watch to keep me on track with my training.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garmin scales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Ready to use right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great for Garmin users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is very handy if you usea Garmin watch to track your activity. The scale automatically records your weight to your history. I am not convinced some of the other states it provides (muscle weight, bone weight, etc) are super accurate, but I think it is probably close. Overall, I have been very happy with this scale.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity, Overall performance

    Rated 5 out of 5 stars

    Good Garmin Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! No problems with connectivity with my Garmin App. Seems to be accurate

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity, Weight tracking

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY ACCURATE Tells weight with extreme accuracy Connects automatically Easy to use Long battery life Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally was able to add a user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally succeeded in adding my spouse as a user the scale would recognise. I tried several times and reviewed all the sources I could find online. Most of whom seemed to stumble on a solution, like I finally did. The most helpful information was from the Claude AI. So, at least I found some good in AI. Before that the scale was simply an ornament on my desk. Garmin sould be ashamed. The BPM was a cinch to install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. This is helpful when you want to keep track of your weight if you are someone who exercises a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new scale. Easy to connect to the app! Looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight tracking
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is good at measuring your weight but the other features are more of an estimate, it’s also better if your tied into the Garmin system to justify the higher price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! So easy to use, consistent, the Garmin app is great and nca es. My favorite is all the metrics of course!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Links nicely!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this scale for a month and am impressed with how quickly it links to my phone app (Garmin) as well as its accuracy. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it do exactly like promoted but i wish its less complicated with connections

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is really easy to use and interactively keep track of so many variables about you. It has stayed calibrated right in line with a large medical scale I also have, which is rare in the step-on digital scale game.

    I would recommend this to a friend
  • Pros mentioned:
    Weight tracking

    Rated 4 out of 5 stars

    Good for tracking progress/trend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its weight measurement is spot on, and I'm sure the BMI is correct too. However, likes others have mentioned, the body fat calculation seems to not be the most accurate. I've been measured at 13% and the for the first few days it was telling me I was 24%... That being said, over the past few weeks, it's been steadily going down to about 14%, so maybe it takes time to calibrate its self? And as far as the other calculations, I really have no idea, though my bone mass seems to be a bit to high as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight tracking

    Rated 5 out of 5 stars

    Great scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wat to keep track of weight. Works great with my Garmin app

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    The price is high for how poorly the touch surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this scale functions great as a scale. And by that I mean it seems consistently accurate at measuring weight and does not "stick" to any previous measurements. I've weighed myself in the morning, eaten and had drinks, then reweighed. The scale did notice the small increase. It also is pretty quick. The smart portion of this device is slow and inconsistent. You also need a Garmin Connect (free) to utilize all of this scale's output. The scale on/off is activated by touch. which is very inconsistent. Sometimes it turns on by itself, other times it won't wake up even if standing on it. When it comes time to save your weigh in to your account, you have to tap the upper portion of the device to scroll to your name. This is frustratingly inconsistent, again relying on the touch surface of the scale. Sometimes the scale won't register your tap and your weigh in will get saved to your partners account. Meaning you'll have to go delete that entry on the app and also reweigh. Not a great experience at 6:30am. The other stats are fun to look at but the device has no way of ensuring the accuracy of the information. It uses limited technology and tries to estimate. One would need something like a DEXA scan to really get that kind of info. Overall I like this scale when it works. I am invested in the Garmin ecosystem and I like that I can weigh myself, and have my stats instantly updated across my devices/account. The price is high for how poorly the touch surface works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight tracking

    Rated 5 out of 5 stars

    Weight a minute...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If monitoring and keeping track your weight is important to you, and you like the idea of monitoring more than just your weight (BMI, bone mass, fat percentage among others) then this is an excellent choice. Links up with smartphone/tablet easily and has a simple and elegant on-device interface and smart app. Garmin are one of those companies who frequently produce very well made products, and this is certainly one of them.

    I would recommend this to a friend
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