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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 352 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Index™ S2 Smart Scale for its accuracy, ease of use, and connectivity with the Garmin app. Many users find the weight tracking and app integration to be valuable, along with the automatic syncing feature. Some customers have expressed concerns about the price, while others have noted difficulties during the initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 352 reviews
  • Rated 4 out of 5 stars

    Good scale for the Garmin family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this scale after selling my Apple Watch and getting a Garmin Venu 2 Plus. Nice looking scale and has a nice display. Only issue I have with it, is that stepping on the scale every now and again won’t immediately turn on. I have to move it slightly to come on, other than that, it is a great scale.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Connects to the Garmin app. Gives great info

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gimmicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scale itself is sleek and looks good. Unfortunately, the accuracy thing is a gimmick. I am currently losing weight, and this is why I bought this thing. Unfortunately, i can't trust the results from the scale. This morning, i got on the scale and I weighed 206lbs, which is not what I was expecting, but body weight fluctuates, I understand that. So, I waited for it to reset and no more than 30 seconds later, I weighed 201lbs... so which one is it? I don't know. This is not uncommon for me to have to do. And I know what you're thinking, the floor has to be the problem... NOPE. Tried different floors, my bathroom, my office, my kitchen and even the concrete backyard. I placed a 35lb KettleBell on top to see and of course it did not read anywhere near 35LB. I was getting more reliable results from my $25 renpho... at least it was consistent. I would like to take this thing back, but i can't. It is a really terrible position because I joined the Garmin ecosystem for its reputable accuracy, but in the end it is just a gimmick. $200 fitness watch and $200 scale... i felt less swindled with my cheap fitbit and renpho scale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy, Sync

    Rated 5 out of 5 stars

    Easy to use scale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement scale and it works great! My information syncs with my Garmin Fenix 7 watch and the Garmin app on my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I hate to say it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is seemingly worthless for purposes of measuring body composition. I had been using it for a couple years without questioning those features until I got a DEXA scan last month. Lo and behold, my muscle mass is actually twice as much as this Index S2 scale stated. In fact, the DEXA results were nearly identical to readings I was getting from an old Withings Body+ scale I had lying around. One of the nice things about the Garmin scale is that you can input results from a DEXA scan and presumably a person’s readings will be accurate going forward. Again, not the case. My fat and muscle mass readings have remain virtually unchanged while my body has shown significant recomposition after starting a GLP-1 agonist and intense exercise program. The Withings scale, on the other hand, shows my continuing improvements in its results. I’m normally a big fan of Garmin’s products. I bought the new Fenix 8 as soon as it was available, for example, and wear it every day. But they need to completely rework the algorithms in this Index S2 scale. If you want to spend hundreds just to get your weight then more power to you. But if you’re looking for any other info from it, I’d recommend a scale from a different manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good scale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it syncs to my phone automatically I think it's one of the best scales I have purchased. Just would like for it be cheaper .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Scale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well, easy to set up and shows all the metrics for gym lovers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite scale

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to connect and use via my garmin app. comes with battery and instructions

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's Garmin, it works, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Garmin product, it just works and synchs easily with the smartphone app. However, I would not recommend it for the following reasons. 1. It is extremely difficult to see what your weight is, one little movement and it changes by up to 5 lbs. Step off and it's gone. 2. The other data shows up on the screen, then it's gone. I have no idea where it is stored for use. I only saw weight in my app. 3. It is a shiny black surface. If you've had any piano finish items, you know it shows everything. Micro dust, finger and foot prints. My wife said, "We'll have to clean it every day." 4. It's expensive to only get weight into the app. Overall, it's fine, but I'm returning mine.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index S2 scale. Please be sure you are standing on the scale long enough for the data to be gathered. Please go to support.garmin.com where you'll find many hepful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a prodcut support associate from that link for assistance. Garmin

  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scale, easy to use and it shows me correct weight

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Weigh your options - Garmin for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use. I don't fear this scale. Accurate and beams into my Garmin Connect. Easy setup and forget. Worth the extra dollars not to worry later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slightly challenging to setup, but now it’s a great scale. It connects to Garmin, which connects to my other health apps for easy syncing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the scale and have been using for about a year now. Easy to use and logs all your stats in the Garmin App. The only flaw we have is it takes awhile to load to weigh screen. Other than that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sync

    Rated 5 out of 5 stars

    Convenient little scale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with Garmin Connect automatically, making it super easy for me to see my most up-to-date w/kg.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale works very well and paired up with my other devices very easily. It is very accurate and is helping me reach my goals.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    It’s pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek and pretty. Looks nice on the floor. It does the job quickly and accurately!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good connects well with app included batteries where dead though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin tech suite is very convenient. This scale keeps track of everything. No real cons here. While I have yet to get much use out of the weather feature, or a couple of the other ones, it is nice to have them. Definitely worth the money in my opinion. Very easy to use. I don't see myself buying a new scale any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin Scale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scale! We had a few glitches, but were able to solve it with Garmin. Best Buy had the best price for this particular one!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scale works great. sometimes i have to tap a couple times to activate, But thats ok.Great combination with my watch

    I would recommend this to a friend
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