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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the Index™ S2 Smart Scale, particularly praising its accuracy and ease of use. Many appreciate its connectivity with the Garmin app and the convenience of weight tracking. However, some customers have expressed concerns about the product's price, while others have mentioned challenges during the initial setup and the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 370 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with the garmin connect application easy to track progress

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I hate to say it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is seemingly worthless for purposes of measuring body composition. I had been using it for a couple years without questioning those features until I got a DEXA scan last month. Lo and behold, my muscle mass is actually twice as much as this Index S2 scale stated. In fact, the DEXA results were nearly identical to readings I was getting from an old Withings Body+ scale I had lying around. One of the nice things about the Garmin scale is that you can input results from a DEXA scan and presumably a person’s readings will be accurate going forward. Again, not the case. My fat and muscle mass readings have remain virtually unchanged while my body has shown significant recomposition after starting a GLP-1 agonist and intense exercise program. The Withings scale, on the other hand, shows my continuing improvements in its results. I’m normally a big fan of Garmin’s products. I bought the new Fenix 8 as soon as it was available, for example, and wear it every day. But they need to completely rework the algorithms in this Index S2 scale. If you want to spend hundreds just to get your weight then more power to you. But if you’re looking for any other info from it, I’d recommend a scale from a different manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Weigh your options - Garmin for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use. I don't fear this scale. Accurate and beams into my Garmin Connect. Easy setup and forget. Worth the extra dollars not to worry later.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale works very well and paired up with my other devices very easily. It is very accurate and is helping me reach my goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the scale and have been using for about a year now. Easy to use and logs all your stats in the Garmin App. The only flaw we have is it takes awhile to load to weigh screen. Other than that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    It’s pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek and pretty. Looks nice on the floor. It does the job quickly and accurately!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Connects to the Garmin app. Gives great info

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin tech suite is very convenient. This scale keeps track of everything. No real cons here. While I have yet to get much use out of the weather feature, or a couple of the other ones, it is nice to have them. Definitely worth the money in my opinion. Very easy to use. I don't see myself buying a new scale any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good connects well with app included batteries where dead though.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scale works great. sometimes i have to tap a couple times to activate, But thats ok.Great combination with my watch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite scale

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to connect and use via my garmin app. comes with battery and instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slightly challenging to setup, but now it’s a great scale. It connects to Garmin, which connects to my other health apps for easy syncing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MMA friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scaled helped us during fight camps. The detailed assessment allows us to adjust the workload and diet.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. Seems accurate and connects to phone which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Nice upgrade to original

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little more accurate than the original. Takes up less space and nicer display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Join the Garmin Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale was easy to setup. The primary reason I got it was to auto connect to my other Garmin products. It is easy to use and auto syncs with my account. If you don't need Garmin, I don't know it would be worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    It's a scale!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I had the S1 scale. Glad I upgraded. Great display, wickedly accurate. Maybe too accurate. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice scale cool features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoy the scale and all of the metrics it provides. It is very sensitive and turns on easily. I’m not sure how accurate the BF% is on it because it is way off from what I get with an Inbody weigh in at my local supplement shop. However I am very pleased with this scale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gimmicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scale itself is sleek and looks good. Unfortunately, the accuracy thing is a gimmick. I am currently losing weight, and this is why I bought this thing. Unfortunately, i can't trust the results from the scale. This morning, i got on the scale and I weighed 206lbs, which is not what I was expecting, but body weight fluctuates, I understand that. So, I waited for it to reset and no more than 30 seconds later, I weighed 201lbs... so which one is it? I don't know. This is not uncommon for me to have to do. And I know what you're thinking, the floor has to be the problem... NOPE. Tried different floors, my bathroom, my office, my kitchen and even the concrete backyard. I placed a 35lb KettleBell on top to see and of course it did not read anywhere near 35LB. I was getting more reliable results from my $25 renpho... at least it was consistent. I would like to take this thing back, but i can't. It is a really terrible position because I joined the Garmin ecosystem for its reputable accuracy, but in the end it is just a gimmick. $200 fitness watch and $200 scale... i felt less swindled with my cheap fitbit and renpho scale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient little scale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with Garmin Connect automatically, making it super easy for me to see my most up-to-date w/kg.

    I would recommend this to a friend
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