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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 53 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the vívosmart 5's ease of use, compact size, and ability to track heart rate and sleep. Many appreciate its straightforward functionality and comfortable fit. However, some users express dissatisfaction with the device's battery life, wishing it lasted longer. The sleep tracking feature is also frequently praised for its accuracy and helpful sleep score.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from my Vivosmart 4, and I love it. It is very similar to the 4 in operation, but everything just seems to work better. The screen is just a little larger, but it makes everything easier to read.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good replacemnet for FitBit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than FitBit, If money is no object better get one with bigger screen

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great for my daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my daughter who just had an open heart surgery. I can track her O2 and heart rate. This really helped me check her status everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says. Very happy with the battery life. My Apple Watch needed charging daily which gets annoying. The garmin is small and light easy to sleep with and accurate enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great watch at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife moved from the vivosmart 3 to the 5 and didn't miss a beat. She really likes being able to specify different workouts. Also, the sleep tracking is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I Love it More Than My iWatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made the transition to the Garmin from the Apple iWatch and I'm so happy I did. I love the simplicity of the data tracking as well as how small and comfortable the watch is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal and good for tracking without feeling overwhelming with device features like the other smartwatches! Bit of a lacluster screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vivosmart 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Reasonably priced, lots of functionality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not track sleep accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does not track sleep accurately. You will have to manually enter sleep times which defeats the purpose. You must set your preferred sleep window, say 10pm to 7am, but if you are in bed reading at 10pm this watch assumes you are asleep, even if you are awake until past midnight reading, getting up for some water, using the restroom etc, the watch thinks you are asleep. It does the same for when you wake up. If you wake up before your "preferred" sleep window ends you have to manually end your sleep on the device itself. Other smartwatches are able to know when you actually fall asleep and wake up but not this one. I had many support tickets, device reset and replacement, and the issue has not improved. The "do not disturb" function gets toggled on/off with one very slight swipe and feather light tap, so it gets disabled at night very easily. Any email, text or whatnot that arrives while you are sleeping will now zap you awake until you switch DND off again. I had to permanently disable notifications because Do Not Disturb gets toggled off so easily while sleeping so now I can't look at my watch during the day to see text messages without going through five menus on the app to enable that function. After six months the band (which they did not replace when they exchanged the watch) is now worn out, flimsy and loose, and as others have said, the watch falls out of it easily. You may wake some morning late for work but have to dig through your bedding to find it if you are lucky. If you are unlucky it will fall out on the way up the stairs to your train platform and be gone forever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fitness tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the Vivosmart HR. I like that the band is replaceable, and it has a really nice screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does what is supposed to without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the basic things and with a low price. Don't need to have a subscription membership like other products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved over previous version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of this same tracker. This one has several new features that improve its functionality. The watch face would be improved if a larger font could be chosen (with less info per screen). On the other hand, the phone app view is appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use. Also a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small size big features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the compact size. Lots of features...my favorite is find my phone. Lots of customizing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and I love the app that goes with it. So easy to use and read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this device, and it works so much better than any fitbits I've tried. I fully recommend this fitness tracker and would buy it again, if I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Band good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like band. Band good. New band better than old band.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try something different from fit bit. I was mostly attracted to the band, because with my last two fit bits the band eroded the side of the device making it unwearable.Looks nice. Like graphics on app. Battery life POOR. After 3.5 months wont re pair with my phone.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you're having issues with your Garmin device, please get in touch with our support agents for further assistance!
      http://bit.ly/GarminContact-US Garmin

  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a vivosmart 4 and upgraded to the 5. Huge upgrade in my opinion, overall better quality tracker and feels better on my wrist.

    I would recommend this to a friend
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