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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 760 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the long battery life, accurate sleep and step tracking, and the ease of use of the Vivosmart Activity Tracker. Many appreciate the device's notifications, water resistance, and compact size. However, some users experienced issues with the display, Bluetooth connectivity, and syncing capabilities. A few also noted that the app and heart rate monitor could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 760 reviews
  • Cons mentioned:
    Heart rate monitor

    Rated 1 out of 5 stars

    Worse thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the best buy website contains wrong information about this product. It also doesn't tell you the details about it. The device doesn't track ur heart rate, you have to wear a strap around your chest (Best Buy neglected to mention). The device doesn't connect to my iPhone 5S. Def not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and think it's the classiest/most advanced one I've come across. Nothing but positive results from this device! I had the Fitbit but sent it back when it was recalled, and love this one even more!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I search multiple smartwatches. Only smartwatch for women that don't look big! Love it! I love the way it fits! Battery life is about 4-7 days, depending on how much you use it. I recommend it to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the young

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hard to read the band the message appear in a yellow/orange color and is hard to read.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st make sure to get the warranty on this. The display will go. After 6 months of use the edges on the display started to go and worked its way in. Other than that problem it's fine.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for taking the time to review your vivosmart. All Garmin devices will come standard with a one year warranty to protect against manufacturer defects. If you are still experiencing these display issues or if you have any additional questions please reach out to our product support team at: www.garmin.com/support

      Best regards,
      |BB| Garmin

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality and style and ease of use makes this a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    great device, quality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one. The first began losing pixels after about 8 months, this one started after 2 months. My wife loves the device. Battery life is good,pairs easily, small form factor, and does all it claims. If not for the obvious quality issue it would be a 5 star device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She's s nurse and needs to see her alerts while in the OR. This stylish band from Garmin not only looks good, it sends all her notifications to her wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 3 out of 5 stars

    Nice if you like simple fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this for work to track my steps. I like the looks of just a simple band. I had to have it replaced by garmin because the letters and numbers were not clear after wearing it for a while. The best thing about this band is the ability show txts from you phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the garmin vivosmart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. The phone app is set up and you know exactly what you're looking for. It does calculate some movement as steps, but EVERY tracker does that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for Mother's Day (her choice). We started with the berry. But the screen was only half visible. I tried to exchange it. After an hour long ordeal trying to get someone's attention (how does Best Buy stay in business with such lousy customer service?) I was told that berry was no longer available so we got the all black. After 2 weeks she gave it to my son. She wanted a sleep tracker and a watch for time. The alerts are useless since it sends everything from the iPhone notification screen to it which drove her nuts. As a sleep tracker it's good. As a step counter it's good. As a fashion accessory she says its yuck. Recently I won a fit bit Alta. I like the Garmin iOS integration much better. For the $80 price I'd recommend the vivosmart. Water proof and HealthKit integration are great. The vivosmart interface is better than Fitbit.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for taking the time to review the vívosmart. We are sorry to see that you have had trouble with the screen on the device. Garmin Customer Care would be happy to assist you and answer any questions that you may have regarding changing the notification settings on the iPhone. Contact information for customer care can be found at www.garmin.com/support. Thank you again for the review. -JFH Garmin

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great activity bracelet for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.. Would have been to havesp data feature

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. At first, the Vivosmart worked great, however, after a couple of days, we have encountered a lot of issues with syncing to Garmin Connect and recording activities. It also lights up at night for no reason and we have not been able to figure out how to adjust the settings or turn it off.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review on your wife's Garmin vívosmart Activity Tracker. We are sorry to hear her device has encountered difficulties and would like to take the opportunity to help.

      Regarding the syncing issue you have described, we would encourage you to use the Garmin FAQ links below to help address this. The first FAQ link provides a list of compatible smartphones to see if the phone being used is compatible. The second FAQ link help address syncing issues with Andriod smartphones. The last link provides the steps for syncing her vívosmart with Garmin Express to upload data to her Garmin Connect account.

      • http://support.garmin.com/support/searchSupport/case.faces?caseId=%7bbbfc9660-8f77-11e3-d5f4-000000000000%7d
      • https://support.garmin.com/support/searchSupport/case.faces?caseId=;{22f35380-95c7-11e4-6479-000000000000}
      • https://connect.garmin.com/en-US/start/vivosmart/express

      Regarding the issue with recording activities, we would encourage you to ensure her vívosmart is up to date on its software. Please use Garmin Express to update software. Garmin Express can be downloaded and installed to a compatible computer by using the third link above or by visiting www.garmin.com/express.

      Regarding the device lighting up during the night, this is usually due to the smartphone receiving notifications. If she would like to prevent this from occurring, we would suggest turning the Bluetooth off on her smartphone at night.

      If your wife's vívosmart continues to encounter syncing and recording activity issues and/or it continues to light up during the night for no reason, please visit www.garmin.com/support to reach out to Garmin Fitness Customer Care.

      Again, thank you for your review. {CW} Garmin

  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    No longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one and it was great for a couple of months. Then the screen became unreadable. Exchanged it for a second one and had the same problem. I just downloaded an app on my phone after that. I would not recommend this item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness watch for walking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch for someone who wants to track steps and have a couple added features!! Cool text message reading feature with bluetooth. Vibrates when you need to move and when you hit your goal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice, but I would recommend the FitBit watch, it has more features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the Vivosmart. It wasn't bulky like most trackers and the battery life was great. The only problem was that after about 9 months the screen visability started shrinking until you couldn't read the numbers any longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged the vivosmart but the screen was not working properly. I am trying to exchange it but won't receive the new one for another 2 weeks!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app and good functionality! Using this device with the Garmin app on an iPhone is easy once you've connected the vivofit with Bluetooth. The bracelet is holding up well enough considering I have a field job that exposes this device to rough conditions. Overall, a good device!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use it for caller ID. Sleep tracker not very accurate

    No, I would not recommend this to a friend