Customer Ratings & Reviews
- Model:
- 010-01317-50
- SKU:
- 8151142
to a friend
Customers are saying
Customers regard the Vivosmart Activity Tracker highly for its heart rate monitor, comfort, and water resistance, frequently praising its accuracy and long battery life. Many appreciate the step tracking, notifications, and sleek design, although some experienced issues with screen problems and Bluetooth connectivity. A few users mentioned software and compatibility challenges. Overall, positive feedback on core features outweighs the reported drawbacks.
This summary was generated by AI based on customer reviews.
Love the VIVO Smart but the APP is garbage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept, the tracking capability but the app is garbage. Wish garmin would spend some time overhauling the app. I am considering returning this device because it is so buggy. Have to sync it multiple times to get a reading.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please ensure that your compatible smart phone, Garmin Connect Mobile app, and vívosmart are all up to date.
A list of compatible phones can be found at the following FAQ article: http://support.garmin.com/support/searchSupport/case.faces?caseId=%7bbbfc9660-8f77-11e3-d5f4-000000000000%7d
If having trouble with syncing, please contact customer support at http://www.garmin.com/support for troubleshooting assistance.
To submit any ideas on how we can improve the Garmin Connect Mobile app, please visit http://garmin.com/ideas.
^DK
- Cons mentioned:Screen
Doesn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last year. About six months after owning it, the screen began to narrow. A year later, I can't even read the time or images on it anymore. The only reason I wear it now is because it still vibrates when I've reached my step goal for the day. I bought this particular version for the features it offered. Now, I can't even use them.
No, I would not recommend this to a friend Garmin...get it right!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I totally agree with the 1st reviewer. I feel that Garmin releases products without proper product testing. I have dealt with their Customer Service and they we great. As far as their trackers, not so imo.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for the feedback. We are sorry to hear about your dissatisfaction with the vívosmart, however glad that you had a great customer service experience. If your vívosmart requires additional troubleshooting or support, please visit www.garmin.com/us/support and we will be happy to assist. ^DK