Customer Ratings & Reviews
- Model:
- 010-01955-07
- SKU:
- 4509504
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.
This summary was generated by AI based on customer reviews.
Not easy to set up the I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The information we can see is helpful after we figured out how to get it. Pairing the device took some challenge The price made it a good deal.
I would recommend this to a friendnice buget buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel as a replacement of a low end tracker this is fine. The recharge every 3 days is a turn off. small screen but does what I need.
I would recommend this to a friendAwesome gift for my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a present for my mom and she loves it! It keep track of daily walks and if she get a text message she could just read it without getting her phone.
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Tracks well. During the day sometimes difficult to read. Text read feature works fine.
I would recommend this to a friendGood fitness band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tool for tracking your fitness. Not sure how accurate it is. If your heart rate runs high, it might not calculate you workout time correctly.
I would recommend this to a friendPurchased as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my husband. He loves it. However, we noticed inconsistencies with the sleep monitoring element. He uses it most is exercising.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My step count would count while I was eating dinner, it never counted intensity minutes, overall very unreliable. Worked great as a watch that's about it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback about your experience with the vívosmart HR. I would like to take the opportunity and address the step count and Intensity Minutes. Extra steps might be counted because the device might be loose around your wrist, we recommend wearing the device comfortably yet snug tight around your non dominant hand. This will prevent extra step count. There are times when the device might count extra steps, this should not affect your overall daily step trends and goals significantly. Here is an article addressing the accumulated steps:
https://support.garmin.com/support/searchSupport/case.faces?caseId={2a175810-d226-11e3-e635-000000000000}
Please take a look at the following article regarding Intensity Minutes: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={85ed4ff0-8ec2-11e5-4cfe-000000000000}&kbName=garmin
If the problems continue, please contact our support team (www.garmin.com/us/support). They can assist you further. ~QKO
not bad at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this this didn't tell me I was having a heart attack when the Vikings won the game against the saints. it seems to do what I wanted it to.
I would recommend this to a friendDo your homework!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Garmin Vivosmart HR in February, it is 2 months later, I waited to post my review in hopes that I would be able to give this activity tracker a better rating, but that has not occurred. From minute one this device chronically "unpairs" with my phone (iPhone 6) causing me to manually have to add the device repeatedly when syncing my data from my device to my app. I sent the diagnostic emails to Garmin with no response, then sent emails to the support address as well only to be told a lot of technical nonsense to try, including pairing the device with a different phone, which also met with the same results. At that point the conclusion was made that there must be something wrong with my Garmin. I was told I must mail only my device to Garmin (at my expense) and between mailing from my location to theirs then the return package would take approximately one month's time, putting additional inconvenience on me and my weight loss goals. I am dissatisfied with Garmin's customer service, and my decision to save a small amount of money by trying Garmin instead of following my tried and true brand loyalty and sticking with Polar. Do all your homework and research, if you truly want this particular activity tracker, be sure to purchase it somewhere that has a longer return/exchange policy so you are not subjected to additional headaches and heartaches.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you so much for taking the time to provide us with your feedback. I’m very sorry to hear about the Bluetooth troubles that you experienced with your vívosmart HR, and for the inconvenience that followed. Although your device has been exchanged and Garmin Customer Care likely provided these to you, I wanted to give some troubleshooting suggestions for both you and others who may be reading this review.
With regard to the Bluetooth issues:
1. Please ensure that the Garmin Connect Mobile app is up to date. If "auto updates" are enabled on your phone, you may already be up to date. If not, you can check the Google Play Store to see a list of app updates that are available, if any.
2. Please ensure that your vívosmart HR has the latest firmware installed. We recommend using a computer to update the device via Garmin Express (http://software.garmin.com/en-US/express.html).
3. Please ensure that you're following the pairing instructions as listed below. (Please note: Your vívosmart HR will not function properly if paired directly through the Bluetooth settings on your phone. It must be paired within the Garmin Connect Mobile app.)
Pairing Instructions: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={a84ed9c0-92f9-11e5-4cfe-000000000000}&kbName=garmin
Once your vívosmart HR and the Garmin Connect Mobile app are updated and the devices are paired, they should sync properly. Should issues persist, Garmin Customer Care would be happy to assist you further, and can be reached using the contact information listed on our Support page (www.garmin.com/support).
Again, thank you so much for your review. (KS)
Difficult to setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying for 3 weeks to get it completely set up. It was not accepting email and text notifications. I took it back to Best Buy and the Geek Squad tried to connect and could not so they passed me on to the Samsung people to see if they could get it connected. They were unable to connect. I finally went to my Verizon store and spent 40 minutes one of their people and finally got it to sync. It should not have been this difficult to get started.
No, I would not recommend this to a friendLots of features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No big issues but text notifications have weird issues. Keeps alerting while using the app and unable to clear old messages. Lots of cool features
I would recommend this to a friendExcellent Activity Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses this Vivosmart HR daily. At first it was not as accurate as it needed to be. After a couple of times calibrating the watch it has become almost as accurate outdoors as another Garmin with GPS. Great little unit. She really likes the look and feel.
I would recommend this to a friendGood activity tracker for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tracker gives an accurate read of heart rate when doing vigorous activity unlike the Fitbit Charge 2 I had purchased prior to this tracker. The display on this watch is very hard to read (not bright enough) and the Garmin Connect could be more visually appealing to read. I feel the Fitbit was better in all categories except it did not give an accurate reading when working out hard. I haven't tried the waterproof feature yet.
I would recommend this to a friendGood for its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Vivosmart HR for my wife and she has enjoyed the features. The readouts are easily visible in the bright sun which was one of the better features giving it an edge over the Fitbit Charge HR. She also loves the fact that Text messages are available on it
I would recommend this to a friendbasically works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well except for sometimes the heart rate monitor is very sporadic. Also would be much more convienent to have an actual manual in my hands.
I would recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Seems good with steps and HR. But the stair tracking and the sleep tracking are a big fail
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for leaving a review about the experience with your vívosmart HR. If you are having issues with the stair tracking and sleep data, please make sure your device is up to date. You can update via Garmin Connect Mobile or use Garmin Express (www.garmin.com/express) on your computer. If the issue is not resolved with an update, please reach out to our support team (www.garmin.com/support). ~QKO
Super durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom who works cattle and rides horses every day. This thing has been scratched, banged up wet and used every single day and it’s still going strong. The screen has never cracked and it has never had any issues.
I would recommend this to a frienda Good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I concerned about the function of recording heart rate before I bought it. This function is good at many cases, but sometimes it is not so good.
I would recommend this to a friend- Pros mentioned:Heart rate
They all do the same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this from the heart rate tracker and it does work but returned it and just got the iwatch instead
No, I would not recommend this to a friend Does it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned a different Garmin Vivosmart and due a malfunction during the warranty period, I upgraded to this one and love all the features.
I would recommend this to a friend