Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,383 reviews
  • Rated 4 out of 5 stars

    Good fitness product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a gift for someone, and she absolutely loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for recording and tracking my activitie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for tracking my activities and health stastistics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use, great battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really made me aware what a coach potato i am! I linked mt Garmin with My Fitness Pal too to help track everything I am doing to get healthier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good devise but it's not a 100% accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device overal even though the steps are not a always accurate.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. I'm sorry to hear about the step count inaccuracies that you experienced with your vívosmart HR.

      With regard to your step/stair inaccuracies, it's possible for the device to record steps due to inaccurate detection of movement. For more information please see the following FAQ, "Why does my Activity Tracker accumulate steps when I am not walking?": https://support.garmin.com/support/searchSupport/case.faces?caseId={2a175810-d226-11e3-e635-000000000000}. Garmin Activity Trackers work very well at giving an overall snapshot of daily activity but there may be some instances in which the device may not function as intended.

      Keeping the device software up to date is important as well, as updates are released periodically to improve the watch's functionality. Software updates can be done through Garmin Express, which can be downloaded here: http://software.garmin.com/en-US/express.html.

      If you have any additional questions or concerns regarding your vívosmart HR, please visit http://www.garmin.com/us/support/ to contact Garmin Customer Care for assistance. Again, thank you so much for taking the time to write your review. (KS) Garmin

  • Rated 4 out of 5 stars

    Good product. Meets my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and meets all of my needs. Comfortable on the wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money product it has all the features I

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product for the price ,having all the features needed in the fitness tracker . Vibratuon Alerts keep you reminding to keep moving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my brother as a Christmas gift. I hope he likes it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible update to previous vivosmart!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous vivosmart Low profile, not bulky, yes I get the heart rate sensor but plsss cmon it's like a piece of lemon stuck under ur wrist! And one of the most important feature is adjusting brightness which was omitted by garmin ( this is not Best Buy fault) better do better next time garmin!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We are sorry to hear you are not happy with the design. Your experience is important to us, letting our engineers know about any ideas you have for future designs can be done here: www.garmin.com/ideas. We appreciate your feedback. Best regards. ~QKO Garmin

  • Rated 5 out of 5 stars

    LoVe it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. So far I love love love it. I go to Retro Fitness and it works wonders. It has so much other things to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Garmin Vivosmart HR!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help setting it up and now I'm going to ask BB for help to bump it up a notch. I wear it night and day so I have to keep my smartphone nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good price during Thanksgiving. It's easy to pair and works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both are using these and they are easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and has been for the last few years!! Don’t take it off except to charge it and that’s about 2-3 times a month.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like to keep recharging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear for 1 day & battery is half used. Have to recharge every day.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review.

      The vívosmart HR's battery can last up to 5 days on a full charge. Screen brightness, amount of notifications, and additional sensors can have an effect on the battery life.

      For it being discharged so quickly, we'd ask that you please contact Garmin Customer Care so we can discuss your vívosmart HR more in depth.

      ^DK Garmin

  • Rated 5 out of 5 stars

    Does everything I expected & easy to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. After having a quad by-pass this is a simple way to stay informed on my heart rate & activity progression.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great produce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce. Great Price. Easy to use. Glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "smart watch" for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I wear it while working and working out. Slim feature great for smaller female wrist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitness tracker for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased so far with this fitness tracker and its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garmin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a FitBit in the past, this so far better. More detailed information and easier to read. Love it! Love all Garmin products I have purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Disappointed with Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this the Garmin Vivosmart HR activity tracker 10 months ago. My own personal experience has been extremely disappointing. With regular charging the battery as recommended and even took an extra layer of protection by avoiding water, it's still had a lot of problems crashing or malfunctioning. I have connected it to a PC to try to reset it as directed, I have charged it as directed, my last resort is sending it in to pay for a repair. My expectation was much higher for a quality product but unfortunately that is not what I received. It is currently sitting on my desk as a paperweight with a dark unresponsive screen.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello Wenchick, Thank you for taking time to review your vivosmart HR. We are sorry to see that you having trouble with your device. We would not expect that the device would crash and we would like to try and determine why this is occurring. We would recommend using Garmin Express (www.garmin.com/express) on your computer to ensure that the device is up to date. If it is up to date and still not working as expected, please reach out to Garmin Product Support. You can find phone and email contact information at the following link: http://support.garmin.com/en-US/contact#fragment-1. The Product Support teams will be able to offer troubleshooting steps as well as discuss any potential warranty exchanges. Thanks again for your review. -JFH Garmin