Customer Ratings & Reviews
- Model:
- 010-01955-07
- SKU:
- 4509504
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.
This summary was generated by AI based on customer reviews.
Good but has a few negatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tracks my steps but will randomly think I'm walking stairs. Wish it used a universal charger. Will notify you of everything.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Please go to support.garmin.com for FAQ's concerning floors climbed. You may also reach out to our product support team directly from that page if you're still experiencing issues.
Debbie with Garmin
You have to love Garmin but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the heart rate sensor leaves a mark on my wrist everytime I wear the band. Overtime you my get used to it - but it is really uncomfortable
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I walked at least 20 flights of stairs and this Garmin just said I walked one, not even in the ballpark. It was returned the next day.
No, I would not recommend this to a friendGreat fitness watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well. It does everything I want
I would recommend this to a friendNice watch for general information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is great except I can't seem to program biking and swimming feature. Other activities only track time not miles and other data.
I would recommend this to a friendNot real accurate, and short battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and tracking of this device, but the battery does not hold a charge very long. It does not seem to be real accurate in the data.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking the time to review your vivosmart HR. We are sorry to hear that you are not finding it to be accurate. Depending on what aspect of the device you are referencing, there may be a setting that can be changed or calibrated to improve this.
Please reach out to our Product Support Team (www.garmin.com/support) for assistance with both accuracy concerns and battery life.
Regards,
|BB|
Accuracy Prpblems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heart rate max is far too high. Do not Climb stairs have the listing of 1 to 10, are too many steps listed than are actually taken
No, I would not recommend this to a friend- Cons mentioned:Size
Way too clunky...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife did not like this at all. It is really big and clunky. The purple is also too close to black.
No, I would not recommend this to a friend Great device- bad software!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the tracker but the accompanying software left much to be desired! Was clunky and very hard to use. Fitbit software far better!
I would recommend this to a friendDoes the job but could have been better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked pretty good for a few months but then starting acting up. Over counts the step and doesn't do a good job with stairs.
I would recommend this to a friendpainful experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything about this tracker except for the way it fit. It literally hurt to wear it, so I had to return it and get a different kind.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking the time to write a review about the vívosmart HR. We’re sorry to hear about the experience you encountered with the band. We ask that our customers do allow some room for your skin to breath when wearing the device and if device is irritating you please reach out to our product support in the following link:
www.garmin.com/support
Again, we thank you for your time and review.
~JH
Garmin tracker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Garmin trackers. We would recommend this product for anyone trying to get fit.
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure heart rate is accurate. Little hard figure out setting for walking or exercise mine wont stay synced with my phone
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My garmin doesn't keep accurate steps. I'm disappointed that it's not more user friendly. I would return it but it's been more than 15 days.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. We're sorry to hear you feel this way but would like to offer some tips on how to improve the step accuracy.
The vívosmart HR comes pre-programmed with a generic step length; however, a custom step length can be set to improve accuracy. We recommend visiting the following FAQ article for instructions on how to do so: http://bit.ly/1MUpBCp
Should you have any other questions or concerns, we'd ask that you please contact Garmin Customer Care for assistance: http://www.garmin.com/support
^DK
Returned!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device did not sync with associated app as designed. Very surprised Garmin released a device/app that wasn't ready to go. very dissappointed.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. I'm sorry to hear that you're having trouble syncing your vívosmart HR with the Garmin Connect Mobile app. Please visit http://bit.ly/1vJTPTi to ensure your phone is compatible with this device. If your phone is not listed, feel free to suggest that we check compatibility using the Garmin Ideas Portal: http://j.mp/GRMNIdeas. If it is listed and is confirmed to compatible, please ensure that you're following the pairing steps as they're listed here: http://bit.ly/1YwGR48. If issues persist or if you have any questions, comments, or concerns, you can contact us at http://j.mp/GRMNSupport and we’d be happy to help. Again, thank you so much for providing us with your feedback. (KS)
Not comfy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the at this fit my wrist. It's hurt. Product worked ok, but wasn't sensitive to touch. Traded for Fitbit and was super happy
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Very unfortunate to hear you didn't like the fit. We recommend wearing the device snug so that it feels comfortable. We do appreciate your feedback and wish you the best. ~QKO
Average wearable tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HR is cool but the sizing is off and I didn't like the way it felt on my wrist. I guess I just would want this slimmed down.
I would recommend this to a friendNice watch, cheap band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my teenage son. He loved wearing it, but the band broke only a few months in. He was very frustrated.
No, I would not recommend this to a friend- Pros mentioned:Heart rate
Worked but bulky on wrist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the vivosmart. Heart monitor works good. Steps accurate. Little bulky on my small wrist.
I would recommend this to a friend Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because it works in water. However, it doesn't really. Does not count steps when walking in water...which is why I got it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the vívosmart HR is water resistant to 50 meters. The tracking was designed for natural walking movement. Walking inside the pool may not be detected the same as a natural walking. We understand your frustration. You are welcome to submit your idea to your developers at www.garmin.com/ideas Best regards. ~QKO