Customer Ratings & Reviews
- Model:
- 010-01955-07
- SKU:
- 4509504
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still evaluating. Is very very very very nice but still still still still reviewing reviewing reviewing reviewing. More later .
I would recommend this to a friendBeginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for Christmas, my Wife bought it for me> Just got to recently hook it up on my smart phone. We will see how it performs.
I would recommend this to a friendGreat Basic Activity Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs with iPhone easily but doesn't stay connected. Steps tracker seems accurate although the stairs tracker definitely isn't.
No, I would not recommend this to a friendDoes it’s job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little slow keeping up but once it gets there it’s accurate with hospital machine for heart rate.
I would recommend this to a friendNeeds better heart rate display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased solely as a heart rate monitor. Unable to read real time heart rate via app without constantly syncing. Disappointing.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking the time to write a review about the vívosmart HR. We apologize for the disappointment about the live heart rate information. You’re welcome to submit detailed feedback and ideas to our product engineers in the following link:
www.garmin.com/ideas
~JH
It is a gift.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a gift and I do not know how it is....good or bad. I will have to wait until gift gets opened and recipient tells me!
I would recommend this to a friendToo big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I bought this to track my swimming and it did that my husband said it looks like a tracking bracelet for criminals
I would recommend this to a friendHelpful HR monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an adequate HR monitor. Not very accurate when running or cycling but gives a reasonable estimate on distance and HR.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing us with your feedback. I'm sorry to hear about the inaccuracies that you experienced when running or cycling with your vívosmart HR. If you haven't already done so, I suggest ensuring that the software in your device is up to date via Garmin Express (j.mp/GRMNXP). Updates are released periodically to add features, fix bugs, and improve the watch’s overall functionality. If accuracy issues persist, Garmin Customer Care would be happy to offer additional troubleshooting and assistance. Please visit j.mp/GRMNSupport for our contact information and hours of operation.
We value your feedback and apologize for any inconvenience that this may have caused. Thanks, again! (KS)
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a lot to offer and it would be great if it worked properly. I liked having the weather and the extras available to see without picking up my phone. I was having an issue with the lack of steps calculated and stairs climbed. I tested this one day and literally ran up two flights of steps and it never registered. I need an accurate tracker and this product was not it.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sleep tracking
Better than Microsoft Band 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially bought Garmin Vivosmart HR and returned it for MS Band 2 based on reviews. After about two weeks with MS Band 2 I realized Garmin Vivosmart HR was the best product for me for the following reasons: 1) longer battery life allows me to wear it for days without recharging it daily as with MS Band. 2) very comfortable compared to MS Band that I could wear it 24/7. 3) waterproof means I don't have to take it off when showering or washing hands. 4) heart rate and calorie tracking during exercise was much more accurate with Vivosmart HR than with MS Band 2. 5) I found the sleep tracking on the Vivosmart HR to be more reliable than with MS Band 2. Overall, while the MS Band 2 has other features that this product does not have such as bigger and brighter screen, weather, and customizable exercises, I found Vivosmart HR to be the perfect and most effective health tracker for me. It does exactly what I need and I am very happy with it.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for the review about your experience with the vívosmart HR. We are glad to hear you are very happy with the device. If you come across any questions and need our assistance, feel free to reach out to our support team: www.garmin.com/support. Best regards. ~QKO
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. The only thing bad that happened was the band broke from wearing it too much
I would recommend this to a friend- Pros mentioned:Water resistance
Great band. Ok app.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Vivosmart HR as a gift this Christmas. I have in the past owned a Jawbone UP24 and a Fitbit Flex. Overall, I love this tracker. It's fairly accurate and comfortable on my wrist to wear full time. The display is great and since I'm not allowed to have my phone out at work, it's really nice being able to get text and alerts on the tracker. I also love that it's water resistant and I don't have to worry about taking it off to shower, a feature I hated about the Fitbit. Negatives. I don't like that it doesn't have a battery gauge to keep track of your battery life. It's vibrates and the gauge shows when you are low but I would like a little more notice. I also am not thrilled about the use of the app. While I like the overall layout of the app so much more than Fitbit and jawbone, the band does not consistently sync to it. Sometimes it requires multiple attempts to sync it. While this is annoying it's not a deal breaker, I mean with a digital display you can just look at your stats without the app open. I also don't like that that only 3rd party app available right now is my fitness pal. Garmin, please allow more apps to be accessed!! Ugh! Overall, I love this band. With a few tweaks to the app this would by far be the best product out there. I had a Fitbit and did not like it at all. If you can look past the few issues I have found then this is a great HR tracker for the money.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .We appreciate you taking the time to write a review about your experience with the vívosmart HR. It is great that you are enjoying the features the device provides. However we want to address the sync issue. Please make sure your phone is fully compatible with our software: http://support.garmin.com/support/searchSupport/case.faces?caseId={bbfc9660-8f77-11e3-d5f4-000000000000}. If you confirm compatibility and the issue continues please reach out to our support team: www.garmin.com/support. The suggestions you have included are important, let's get your feedback submitted at: www.garmin.com/ideas. Best regards. ~QKO
Example came in a foreign language.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not change the foreign language into English. Display too small and difficult to read. Returned for a refund.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you were unappy with the vívosmart HR.
The language can be changed by pressing the device key, then selecting the gear icon for settings. (http://www8.garmin.com/manuals/webhelp/vivosmarthr/EN-US/GUID-73FF66B6-A31A-46EE-8579-CA370EC51473.html)
We appreciate the feedback regarding the display and hope you'll give us a chance again in the future. -JPK
- Cons mentioned:Size
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like reading the screen. Too bulky. Sensor was pressing on skin.
No, I would not recommend this to a friend Made me sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fantastic for a while then I lost the pairing. Had to uninstall and reinstall to get pairing back
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heart rate monitor is not accurate as far as I can tell.
I would recommend this to a friendNot sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this for my Mom and Mother-in-law for Christmas. Too soon to tell if we like them or not.
I would recommend this to a friendOnly Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Syncing problems, have to reconnect frequently. music control doesnt work consistently with my samsung s7
No, I would not recommend this to a friendHeart rate check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how the battery wears out in 3 days. I wish it had more life before having to be charged.
I would recommend this to a friendGreat for both in and out of the pool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to track activities but has several flaws. Not very user friendly. Hard to read. Low light.
No, I would not recommend this to a friend