Customer Ratings & Reviews
- Model:
- 010-01955-07
- SKU:
- 4509504
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.
This summary was generated by AI based on customer reviews.
It was a gift. Haven't used it long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the time, date, weather features. It's easy to read. Will enjoy, I'm sure.
I would recommend this to a friendsee below
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent........................................................................
I would recommend this to a friend- Pros mentioned:Battery life, Heart rate
Nice Features, Accurate Heart Rate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this device for a few days now. I wear it 24/7 mainly to track heart rate and calorie burn. I am not a serious athlete -- just an every-other-day serious workout with light ones in between. I want to ward off the cardiologist and tracking heart rate is key for me. Too many false alarms already! The main issue with accuracy and battery life was the device software. It took some patience and study to update it, though it's easy when you know how. First, you must update the software by synchronizing the device with Garmin Express. Then -- and this is the part I almost missed -- you must install the update through the menu system on the device itself. Contact Garmin support if you can't figure it out. Once I did that and successfully updated to v. 2.90, the battery life was longer and the heart rate was consistently accurate. Monitoring heart rate 24/7 drains the battery, as does the backlight, bluetooth, notifications, etc. I turn all those off except for the 24/7 heart rate. The second point is do not use the broadcast function unless there's a device to broadcast to. The battery will die quickly. Use the run button to time workouts and save the data. This is much nicer than the chest strap, it must be snug but not tight, and it's comfortable. The device isn't really intuitive, but once you get used to it it's nice and more accurate than some competitor devices.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your detailed review!
As you had mentioned, we recommend keeping the software up to date on the vívosmart HR to ensure optimal performance. This can be done using Garmin Express (http://garmin.com/express) or via Bluetooth using the Garmin Connect Mobile app. If updating through Garmin Connect Mobile, the vívosmart HR will download the update after a successful upload of an activity showing the device is at an older software version.
The accuracy of the vívosmart HR's optical heart rate monitor can be improved using the steps outlined in the following FAQ article: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={1ae59670-f437-11e4-dfa6-000000000000}&kbName=garmin
The broadcast feature is designed to broadcast the heart rate recorded by the vívosmart HR to a compatible Garmin device, such as an Edge or VIRB. While broadcasting, battery life will be decreased.
The complete owner's manual is available here: http://www8.garmin.com/manuals/webhelp/vivosmarthr/EN-US/GUID-AC37C9F7-25D0-4CC3-A1B5-9F466C152957-homepage.html
To submit any feature requests or ideas for improvement to our design team, please visit the following site: http://www.garmin.com/ideas
^DK
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced but solid, it needs Work, looks sharp but needs upgrades
No, I would not recommend this to a friendGood value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discount available to this product makes the product really valuable
I would recommend this to a friendIt does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better if the battery didn't need to be charged so frequently.
I would recommend this to a friendehhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this garmin is not quite as good as the fitbit - i would stick with fitbit
No, I would not recommend this to a friendGreat activity tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wrist band has fallen apart and I have only had this device for 1 month
I would recommend this to a friendBrand response from GarminProductExpert
Posted .We’re so sorry to hear about your device breaking. Please reach out to our product support team in the following link so they can get more information and further assist you:
www.garmin.com/support
~JH
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it all the time. I have no complaints i am getting one more
I would recommend this to a friendGreat but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughter. Unfortunately the screen scratches easily
I would recommend this to a friendCool looking wrist band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale during black friday. I like the adjustable strap.
I would recommend this to a friend- Pros mentioned:Heart rate, Sleep tracking, Water resistance
Best unit so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can swim with this unit to 80ft, it keeps track of almost everything. My heart rate, my sleep, my calories burned, the outside temperature, the stairs climbed, time and date, and my only wish is that it tracked my swimming, and that it did not have to be charged every 2 1/2 days. My wife's unit was defective on purchase, but Best Buy traded it without question.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for the feedback you have provided. We are happy to hear you've had a good experience. We understand you are charging the device every 2 1/2 days, the battery life should last up to 5 days. However the amount of smart notifications can affect the battery life. If you need assistance with the Smart Notifications please contact our support team: www.garmin.com/support. Head on over to our ideas portal to let our innovative experts know about the swimming feature: www.garmin.com/ideas. Best regards. ~QKO
It's average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as accurate as I hoped but it works ok for the price
I would recommend this to a friendLike the design and strap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it had more features. I would've like to get notifications
I would recommend this to a friendSome neat features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first glance it seems like it has a lot of neat features but I wore it as a sleep tracker and it was not very accurate, and when I woke up my wrist was bruised and swollen. To be fair I have very tiny wrists so if you are not as sensitive and small like I am, it might not be a problem.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thanks for the vívosmart HR review. This device will use the automatic sleep detection feature of Garmin Connect to determine your sleep and wake times. The following FAQ provides some information for how the Automatic Sleep Detection of Garmin Connect is designed to work: https://support.garmin.com/faqSearch/en-US/faq/content/iVQQHzafJ70kRgl2voTd6A.
If the sleep times reported are not correct, users have the option to manual enter their sleep times for that day. It is not typical for the vívosmart HR to cause discomfort when worn. We would recommend reaching out to Garmin Customer care immediately. The Product Support teams will want to work with you to investigate this further with you. Phone and email contact information can be found at www.garmin.com/support. Thank you again for the feedback. -JFH
good option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest wearable, but a nice option at the price.
I would recommend this to a friendNot accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep and mileage tracking not accurate! Would not buy again.
No, I would not recommend this to a friendDoes not integrate with Google fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not integrate with Google fit. Therefore, returned this item.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking the time to provide us with your feedback. I'm sorry to hear that you returned your device. If you have any suggestions for improvement, we would love to hear them and encourage you to submit them to the Garmin Ideas Portal (j.mp/GRMNIdeas). (KS)
not the best but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.+ less price + Hate rate count (not accurate) - no backlight
No, I would not recommend this to a friendLoved it for the 2 wks that it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features would have liked to use it for more than 2 weeks though. Back lighting flashes like a strobe light now :( I can't find my receipt so I may be stuck with it. I had the original vivosmart which was wonderful so am disappointed that this one is already having issues.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking time to review your vívosmart HR. We are sorry to see that you are having trouble with the screen on the device. If powering the unit off and then back on does not resolve the issues that you are seeing with the backlight flashing please contact Garmin Customer Care. The Product Support team will be able to troubleshoot with you further to resolve this. Contact information for the support team can be found at www.garmin.com/support. Thank you again for your review. -JFH