Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 109 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are impressed with the vívoactive Smartwatch's battery life, water resistance, and heart rate monitor, frequently citing its long-lasting power and suitability for swimming and other water activities. The GPS functionality also receives positive feedback for its accuracy in tracking various exercises. While some users noted minor issues with the step counter and screen brightness, the overall sentiment towards the watch is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-109 of 109 reviews
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second watch my daughter has used. Loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for a better watch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this watch so much I had to buy one for my sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great lots of different faces and functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO HR on watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to wear a band for the HR. Returned it and went back to fit bit. Also no weight exercise workout.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The vivoactive is not advertised as a device with built in optical heart rate monitoring. Garmin does offer this functionality in other products including some within the "vivo" line. We would love for you to eplore these other product offerings to see if there is a Garmin that will fully meet your needs.

      Any Garmin device that is Connect IQ compatible will be able to download additional Sports Apps that are created by third party developers. These may include weight lifting or strength training related apps.

      Best regards
      |BB| Garmin

  • Rated 1 out of 5 stars

    Not worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time consuming setting up and froze up the first night. I couldn't get it off the same screen. I retuned it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We are sorry to hear your Garmin vívoactive Smartwatch encountered freezing issues. We understand you have returned your device, but wanted to address your issue.

      If your device ever freezes again, there is a soft reset that can be performed on it. Pressing and holding down the power button for 15-20 seconds, or until it powers off, will complete the soft reset.

      We would encourage you to ensure your device has the most current version of the software. It is possible that Garmin release updates while the device was on the shelf at the store. Software updates are completed through Garmin Express which can be downloaded and installed to a compatible computer by visiting www.garmin.com/express. If you need help with installing Garmin Express, please use the information from the Garmin FAQ link/URL below.

      • https://support.garmin.com/support/searchSupport/case.faces?caseId=;{f9ca1dc0-4020-11e2-e8a7-000000000000}

      If you need further assistance, please visit www.garmin.com/support to reach out to Garmin Fitness Customer Care.

      Again, we are sorry for any inconvenience this has caused and appreciate you taking the time to write your review on your Garmin vívoactive. {CW} Garmin

  • Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy with this. Just the rotation of your wrist was counting steps, so not very accurate.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The vívoactive uses built in accelerometers to detect movement and count steps. There may be instances where the device counts steps when you are not walking, if your arm motion is similar to the movement while walking or running. For more information and some examples of this, please use this FAQ: https://support.garmin.com/faqSearch/en-US/faq/content/z1TfJCqajl8ZEZey72gg98. We also recommend that you ensure that your device is up to date. You can use Garmin Express (www.garmin.com/express) to confirm that the software is up to date. There have been improvements to help prevent false positives. Thank you for taking time to review your vívoactive. -JFH Garmin

  • Rated 2 out of 5 stars

    Not as accurate as I hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pedometer is fairly accurate. The exercise tracker is not as accurate as I had hoped. The tracker would say I walked the treadmill for 27min and burned 158 calories but the treadmill says 27mins and 190 calories. I still use it everyday because I like how it connects with the app My Fitness Pal, I like how it connects with bluetooth and alerts me to text messages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First fitness watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first fitness watch and I like it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Poor Setup to begin with...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vivoactive kept rebooting every time I touched the screen.. Garmin let me down....

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback for your Garmin Vivoactive. We are sorry to hear you were having rebooting issues with the device.

      You might want to make sure you connect the device to the computer and update the software via Garmin Express (http://software.garmin.com/en-US/express.html).

      If you are still having trouble please reach out to Garmin Support (www.garmin.com/support).

      Thank you. ^SJT Garmin