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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1943 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,943 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pulled out my old range and installed my new one. Did a good job but it could've been better if they didn't seem to be in such a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good job on install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was flawless, I'll highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Struggled to find right adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew were great, however I had a smaller gas fitting from an existing Best Buy installed range so the parts I purchased did not work. The team purchased an adapter but it was the wrong size so they had to reuse my old gas connection line, which I guess is fine. Now wondering if I will have any loss of performance with the smaller diameter line. So far it does not appear to be the case.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy installation.Workers made sure that everything worked properly and if there was any problems to make to sure to let them know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did an excellent job and made the project a very pleasant experience. He was indeed knowledgeable and capable but also very congenial. Due to his expertise the project was completed very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to be very pliable (gymnastics) to get to outlet. Shor cord-no options except extension cord and electrician. Can't push agaisnt the wall because of the added gas line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Quick professional installation. Cleaned up all the mess. Gave a good explanation of all features of the range and how best to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, knew what to do , was quick 123 and done . Explained what to do and what not to do. Ur team was awesome thank u

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who came and installed our new range were amazing! They did such a wonderful job of installing and showing us how to work it. We couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoz Guys are nice guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THOZ GUYS are awesome! Arrived earlier than scheduled and were very efficient. Removed old stve and installed new one in great time. They were professional, courteous and knowledgeable. They tested the stove and left instructions should we smell the odor of gas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gas range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulars were amazing but the process was a nightmare. 1. was initially stove could not installed the stove do to cabinet 2. the came back to install the stove never had it but took my personal stove out with out 1st checking the truck, Was offered a $200 gift card for food . Same time could not locate my stove I purchased 3. When best buy was going to bring back the stove I purchased the installers stated the stove was to damaged to put in. Still was promised the $200 4 when the stove as finally installed and had to be replaced. Was told that I was not getting the $200 for food but a $50.00 best gift card because best but had to give a higher priced stove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fine after I was told my stove gas line didn't have a shut off and was charged $450 to install one. It works fine but I should have been told about the extra charge and how much it would cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is beautiful and works awesome! It gives an instant upgrade to any kitchen. The delivery team for Best Buy was efficient and courteous and took their time setting up the appliance for us! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family team of 3 came in and installed my dishwasher. They did a great job and left the space clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great color works amazing easy to clean works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth installation fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the installation was very courteous and efficient. They had everything done within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and Installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered the stove were very professional and very fast service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was impressive with his display of skills and attention to detail.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation - Safe and Professional Job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gas range installation. Everything is working perfectly!! No gas leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew what they were doing. Install took a max of 15-20 minutes. Professionally done. Made sure we understood the product.

    I would recommend this to a friend
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