Customer Ratings & Reviews

Great job and services fantastic, very helpful and informative, on time and efficient

I cannot recommend enough the two guys who showed up to install our washer/dryer, stove and dishwasher! The two of them knew exactly what the other was thinking and finished the entire job in less than an hour and a half. Heck... at one point they were even finishing each other's sentences! It was like watching a highly choreographed dance. Best installers I've ever seen!

The install team was great, quick, and left no trace of the visit except an awesome range. Love the oven and looks perfect in my kitchen.

The delivery and installation (1st Trip) resulted in a gas leak. I had to shut off the valve for few days while waiting for a technician to come look at it. The 2nd trip - the technician found that the 1st installer didn't tighten the gas connector cord fully at the range side. The issue was fixed in a couple of minutes and since then there is no smell of gas. Other than the 1st technician not doing his job fully in connecting the gas connector, the delivery and installation was fine. I just wish technicians working on gas lines take extra effort to make sure there is absolutely no gas leak due to loose connections. The 2nd tech gets 5 stars while the 1st gets a 3. Would still recommend Best Buy's installation.

Great Stove, excellect features and the appearance is great

The Gas Range Installation was done quickly and professionally.

Best install ever. The installers were extremely courageous, careful, and fast. They set up my gas range and helped me set up the Samsung Smart Things app. Definitely recommend Best Buy

The install of my range was fast and efficient. My technicians were great! I believe their names were Morgan and Bill. I was very happy with their knowledge of the installation.

Easy installation and professional and friendly staff

We were very happy to have Best buy coordinate the delivery and installation of our new gas stove. They arrived on time for the delivery and the installation was accomplished in less than an hour. The installer then took the time to check that everything was in working order as well as giving us a short lesson on how it worked. Very nice job!

Awesome guys thanks a lot! Very professional, caring, quick.

Initial install went smooth although we started to notice a faint smell of gas. It was realized the new hose has a small leak. The installers responded very quickly and replaced it with a new one. No complaints! Working thru the support process took more time than actually getting it fixed which is not the installers fault.

Installer was great. He called the night before and texted when he was on the way. Fast install and I have had no issues. Stove is working great!

They did the installation quickly and competently, advising us of extra requirements imposed by the city, such as a special permit and backsplash panels. The only reason I did not give 5 stars is because I think we should have been advised of these items before the date of installation. The permit was an extra $80.

The men that installed my range did an amazing job! Very kind and professional! Would recommend them highly!

It’s been a while and it works great. No issues with the stove.

The folks at Quality Kitchens in Gaithersburg, MD did an excellent job installing the new gas range for my mom. They called to confirm the time the day before, showed up within the scheduled window and got everything done in an hour. They spent time showing my mom how things are different on this stove than on her old one, which is important for a 91 year-old person.

I love my new stove but the broiler on the bottom is a bit difficult to use. I am liking the middle burner alot

I received excellent installation;the technicians were very helpful.

I had Best Buy come to install my new gas stove that was purchased from them. The associates that came to do the installation were quick and very professional. I also liked that they cleaned up and took all of the packaging and trash with them. Great job!