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Customer reviews

Rating 4.3 out of 5 stars with 1943 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,943 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best installers we've ever dealt with!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company doing the install was great. Tiffany contacted us multiple times keeping us informed about date & time of arrival. They arrived right on time. They carefully removed the old stove & then unboxed the new gas range. We looked the range over 4 any damage. Once they went 2 hook up the range, we discovered that the older hook up fittings were not right 4 this stove. They told exactly what valves we needed 2 get & then we could reschedule the completion/ hook up ASAP. Once again, this company did an excellent job of not only keeping us fully informed re: date & arrival time. They did a fabulous job! Left our house clean of all debris & Range working perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Frigidaire gas range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Frigidaire gas range. Installation went very smoothly. The installer was friendly and explained use and care.

    I would recommend this to a friend
  • Pros mentioned:
    Leveling, Overall performance

    Rated 5 out of 5 stars

    j. fulton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went well and quickly. the gentleman who completed it was most kind and friendly. answered all our questions. he made sure range was level and working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our gas stove installation required a shut off valve to be installed. All was done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1st rate professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed the range were friendly, professional and took great care while moving and installing the oven. They went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Leveling, Overall performance

    Rated 5 out of 5 stars

    Excellent Installation Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation team. Efficient and knowledgable. After installation took the time to ensure stove burners worked and unit was level. Also gave us a quick demo on how to work the stove. Highly recommend this installation team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Stove installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and very professional. Removed old stove and installed new in minimal time. Left everything in its place and cleaned up the area before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great, On-Time Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor was on time, well equipped, and careful. He got the range installed quickly and well, even having to deliver it up my rather steep driveway. No complaints at all. I've had good luck with a few Best Buy installations within that past year and have nothing but good things to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range Install guys.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas Range Install , These guys were awesome! Very profesional and ontime. Delivered to my house wich wasnt even accessible due to ice n snow. They even cleaned up after they were done. 10 out of 10 service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , this installer replaced our range, dishwasher and microwave. He had to do some adjustments to the dishwasher opening to make certain it was even and fit properly. Did all 3 installations with ease and perfection, and less then half the time I was told, by the store, that it would take. He also explained everything to us. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & Installation was quick and professional. Great crew. Very neat & clean throughout the removal and entire installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Leveling, Overall performance

    Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. No hiccups. They leveled the stove and installed the anti-tip device. Cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Quick, efficient setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Plenty of notice when would be arriving. Unloaded, removed old appliances, installed new appliances, hauled off old ones. All done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gas Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is stylish and works great except for the knobs turning too easily. Just by leaning on the knob panel I've noticed that they have accidently turned on. Glad I noticed before there was gas leaking into the kitchen. Hope this doesn't happen to often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lumpy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the install crew, and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Overall performance

    Rated 5 out of 5 stars

    Great over all product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this oven! Bakes evenly and quickly, the timer is so cute when it goes off. Making pasta is an amazing experience, different burners for different things. Every meal I made this far came out awesome compared to what I had. Love the black stainless steal look and fits snug in my kitchen. In love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three times a Charm!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed our new stove were well informed and educated for this installation. They were lead by Jaime who also delivered the first damaged stove upon which he immediately contacted Best Buy. The second deliverer, Mark, was just as well informed when he delivered the second damaged stove. He, too, was quick to contact Best Buy. So RELIEVED when Jaime delivered this LAST stove. He remembered us and carefully inspected this third one to assure that we were satisfied. AND, we were! I definitely blame Best Buy's negligence by not assuring that a new product arrive at a customer's residence in NEW condition. It took from Nov. 29 until Jan. 3rd to end this transaction. Will I purchase again from this store, that's to be determined!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Very efficient, on time and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation may need some pre-prep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old electric stove being replaced with a new Samsung gas oven and had to remove the existing 220v power connection first. I capped the old power lines with large wire nuts and closed up the Gem box. I also had my plumber come earlier that week and run the black pipe and valve for the gas. The new oven came with a basic 110v plug for control power and the dimensions were slightly larger than the old stove so I had to get out the Sawzall and cut the formica laminated top back myself. They are only allotted an hour to install and test but they don't do serious carpentry. Once ready, it only took the gas-certified installer about ten minutes to connect and test the new oven. With the proper prep the job will go smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the install arrived on time, and both removed the old stove and installed the new one, flawlessly.

    I would recommend this to a friend
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