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Customer reviews

Rating 3.9 out of 5 stars with 439 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly, efficient service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men who brought and installed my new gas oven. They converted it from natural gas to propane quickly, and took away my old oven for the scrap heap. They were friendly and informative. And it was really cool to watch them carrying the ovens on the strap, which apparently causes fewer scratches than a dolly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not happy about the first.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First team did not get the job done and I had to hire a plumber to change a fitting that they should have been able to handle costing me $140 out of pocket. The second team was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service as always!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed by the professionalism of the crew as well as the care and concern they showed while installing our new stove and conversion lp kit.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 3 out of 5 stars

    Not yet installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the stove I was told that the propane gas convarsion kit is going to come with the unit, but when we open the Box the parts were missing. The stove has not been installed and we have not been able to use it for over a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Delivery guy was super nice and did a great jon explaining features when he was done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Flex Duo install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly and the technician was very informative. He helped set everything up and communicated well throughout the install. Showed up well within the arranged time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gas range purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but a little pricey. Best Buy installers did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Robert was an excellent Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a luxury to have our new gas range converted to Liquid Propane by a pro. Robert was very professional and efficient. He moved out our old range, quickly adapted the new range pilots to LP and then he installed....all by himself! Robert was also friendly and accommodating to our tight little kitchen. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. The installer arrived just as a pretty heavy snow was just beginning. Although he had a long way to travel home he did not hurry. He gave a great demonstration of our new range and made sure we were comfortable with it before he left. Total professional!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance

    Rated 5 out of 5 stars

    Cooking with gas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new gas range was delivered and installed by “On Time Delivery Delivery” of Orlando. These guys were great, A little nervous because we were installing a gas range but they were experts and triple checked every connection and operation of all burners and the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range conversion and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals who converted my new Samsung gas range from natural gas to propane, completed the installation, and removed my old range were competent, quick, efficient, friendly and careful about not marring the floor or walls. I couldn't have been happier with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ranve installatoon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew exactly what to do and took extra care to make sure nothing was dsmaged. They were very quick and left everything very ckean and ready to use. They snswered any questions we and completely and satisfactorily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Oven Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The functions are daily accessible. Five burners are well designed. One negative is the lack of a back light making difficult reading of various functions against a black background. Installation went smoothly. The oven needs to be leveled. The burners need adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was prompt, professional and they clean up everything when they leave. Best Buy has contracted with a winner. We've had 4 items installed by this same guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven install and conversion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were actually a week earlier than scheduled. Polite and cleaned up after themselves. Very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reinstall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reinstall the stove. The first one didn’t go well. I wasn’t confident in the first installers. This review is on the Second installers. 30 years experience. Handled the install professionally and corrected the issues from the first install. Very polite and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance

    Rated 5 out of 5 stars

    Gas range LP conversion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service crew installed new range, and changed out natural gas orifice on all burners with propane (LP) orifice fittings, including the oven. They tested all burners and oven to check the operation of each one, everything worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the propane line and set up the stove were true professionals and did an excellent job. I would not hesitate to use their services again. They did a hard job in terrific time and I haven't had any problems. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installer knowledge

    Rated 5 out of 5 stars

    L P conversation on gas range.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installer was very professional in every way.Steve was very knowledgeable and had all the tools to get the job done!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple appliances installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed our new gas range also installed our microwave oven and our dishwasher. With a job that big, I was expecting them to be here for most of the afternoon. However, they were so efficient they finished in a surprisingly short time. They also hauled away our old appliances and cleaned up the area. We were very pleased with their service.

    I would recommend this to a friend