Customer Ratings & Reviews

The installation went smoothly and was done professionally. There was great care that all the steps were done right. Very happy with everything done.

Professionals and very COVID safe. They double checked all the burners to make sure they were all properly adjusted before signing off.

The technicians who came to install the range were friendly, competent and knowledgeable. They proceeded with the conversion to propane gas but found out the conversion kit did not have the correct orifice packaged for the oven. This created a problem where we were able to use the burners but not the oven. I was very disappointed. Imagine getting a new appliance and not being able to use it for another week while a new orifice was found and the service could be rescheduled. This was not the fault of the technicians but rather Best Buy who was absolutely no help.

The gentleman and his nephew was a great team they did awesome work

Great crew! The guys installing the stove were awesome. They made the conversion to propane seem easy. No worries with these fellas doing the conversion and install. I recommend letting them do the work. No headaches, no broken knuckles, no worries about blowing yourself up. Great deal all around.

Our installer was knowledgeable and professional instilling confidence in our gas range. Great stove, cooks quickly

The install went well. But installers took with them the natural gas parts when changed to propane. I should of been asked, if I wanted the parts to reconvert if needed.

The guy that converted my stove was very friendly, knew exactly what he was doing and what he needed to get the job done. His assistant was on top of things and prepped everything before installation.

Great service. Professional work, polite and very helpful

Great guys installation was smooth glad I chose Best Buy for my stove every appliance from now on I will buy from you guys

I paid for hook up and installation, the stove arrived, they took the old stove, no plumber to hook up the stove, I had to pay a plumber to hook up the stove.

Shala at the Asheville store is a true asset to the company....she came through and fixed a communication problem that no one else could/would fix. She stays with the problem to the end. Also... the installers from Tennessee were the most professional and courteous of any we have dealt with. After a shaky start...we had a wonderful experience. Would highly recommend Best Buy

great installation. Arrived on time and answered all of my questions.

Delivery guys did a great job installing my range. Made sure everything was ok by me before they left. I really like my new range. Thanks!

Great job installing our range! The range works after the professional did a great job installing it.

The installation of the range went great. Ryan and Bailey were friendly, professional and delivered the range on time. They were very efficient with the installation.

Works great! Even temperatures. I recommend buying this product.

A third party did the gas conversion and did a good job but be aware that he will charge you 150.00 for parts with no warning beforehand...

John was amazing as always. Very professional and courteous. In no time the old stove was removed and the new stove was out in place. Great job!

Installer was very nice, very knowledgeable. Cleaned up after his work. Highly recommend.