Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly preforms. And fits into our space This machine has fit our needs
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. I am highly recommended. Easy to use.
I would recommend this to a friendGreat microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a month, microwave does what it is meant to do.
I would recommend this to a friendAwesome Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product as it holds more and has more options then the one we had before
I would recommend this to a friend2335
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good microwave, I would recommend it to anyone.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Love the sensor cooking. Does microwavable popcorn perfect. Would recommend it highly.
I would recommend this to a friendNice Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A full featured mid size microwave. Sensory reheat very useful.
I would recommend this to a friendGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and great GE product !!
I would recommend this to a friendDaily Consumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is absolutely the best! Quiet and cooks super fast. Would recommend to anyone wanting to Upgrade!
I would recommend this to a friendGR Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave and the service and quick delivery from Best Buy was great. Definitely recommend.
I would recommend this to a friendIt works, but has it's issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. We had an older model of this that finally wore out, so we tried to buy the same one. The only problem with it is that it fogs up in between the glass when cooking more than 1/2 of the time. You can't see inside when that happens It's also kind of small. Other than that, it cooks well.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you so much for this review. We are really let down to hear about your experience with the size and condensation in your microwave, and it is completely understandable how much an inconvenience it would be to experience these. For this frustration, we sincerely apologize. Looking into this, we do have some information on the condensation you have described. If moisture is noticed between the glass of the door, allow the microwave door to remain open for approximately fifteen minutes to accelerate the dissipation of the moisture. As for the feedback regarding the size of the microwave, we will absolutely be passing this along to our product development teams for further review moving forward. We appreciate that you have brought this to our attention, and if you have any additional questions, please feel free to reach out to us on social media. -Elliot@GEA
- Cons mentioned:Door
Dangerous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dangerous! Had for 3 years and the door open would get stuck. At one point stayed on even though the cook timer was done and the light was off and the door was open. Had to unplug it to stop it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you are having trouble with your microwave unit and can understand your concern. Safety is our top priority and suggest reaching out to our service team at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed so our service technicians can come out and properly diagnose the issue with your unit. We are confident they will be able to help.
My LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the How the door opens with out a push button. The button ones sometimes get stuck. Also easy to use touch screen.
I would recommend this to a friendSensor Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know what to expect of a “Sensor” Microwave, but this appliance is TOO LOUD. Would not recommend it to anyone.
No, I would not recommend this to a friendGood microwave that arrived at the speed of light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we ordered and arrived the next day even though we live way out in the country.
I would recommend this to a friendFast & Perfect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, item functioned right away out of the box. No complaints.
I would recommend this to a friendMy opinion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great power. Negatives include: can’t set anything on top, black digital background difficult to read, and stainless steel exterior shows fingerprints
No, I would not recommend this to a friendNew Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. We are pleased with it. Would recommend it.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front glass fogs up when using for more than a few seconds. Seems to get too hot
No, I would not recommend this to a friendRebuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got 7 to 8 years out of older model GE countertop microwave.
I would recommend this to a friend