Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Control panel
Control panel hard to see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fine but the control panel buttons are very hard to see. They need to be brighter or back lit
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Reed - Thanks for posting a review on your microwave. We appreciate your suggestions for improvement with the control panel and apologize for any inconvenience. We'll be sure to share your comments with our product design team for future improvement. Thanks again for the feedback. -Mikayla@GEA
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is working well units first few weeks. But it’s replacing another one that broke three times in three years. I don’t like the display, and I know that sounds ridiculous but it’s too bright. Because it’s so bright it causes the display to be a little fuzzy especially at night. So I guess we’ll try again. I got this with the intent that I would keep the old one for the parts that still work. But I’m finding it’s not the same... Yeah...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We're sorry to hear of your previous microwave experience. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
Okay microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent product. While heating, items in the center of the microwave cook faster and often burn. So we have adapted.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Instructions easy to read. Color black matched great!
I would recommend this to a friend average microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to choose this microwave, because it was the only one to match the color (bisque color) of the stove and refrigerator. Would have preferred to purchase microwave with a convection oven.
No, I would not recommend this to a friendmissing impt feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when we shopped at the store -- none of the microwaves were plugged in AND none were in stock so we had to order and come back to pick it up. It was a couple weeks before we could get it installed. Then we found out that the "push" buttons on the pad do not light up. Even with the kitchen light on it is difficult to read. On line we found numerous complaints about the same problem. VERY disappointed.
No, I would not recommend this to a friendGE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are much easier to see & use, Door window allows clear vision of inside. Hope it lasts longer then my last higher rated one.
I would recommend this to a friendOver the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no-frills microwave. Handle is thin and lightweight and cooking options are less than other. But so far works well and have not had any problems.
I would recommend this to a friendCheck for Health Hazard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radiation leak concern. Need Testing with a Device
No, I would not recommend this to a friendGet the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get the warranty. Mine conked out right before 3 years. Luckily I got the 3 year warranty and Best Buy replaced it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for sharing your feedback. We hate to hear that your microwave went out after a few years. This isn't something we would expect and apologize for any inconvenience this may have caused. Although we don't anticipate that you'll have any issues with the replacement, let us know if any questions or concerns come up. All the best! -Mikayla@GEA
OK Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel is to dark can't read the bottoms and it would be better if they brighter or backlit, Other than that it dose a good job for the money good value.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello rbincc, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and design of your microwave's keypad. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Very stylish design, looks great in my updated kitchen
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave Bisque
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions are easy to work with and the selections are most helpful.
I would recommend this to a friend GE Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything except the overhead light pn the stove. It should have more than one lightbulb.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the qualities of this microwave that did not meet your expectations. Please know that we will be sharing this information with our product team. If you ever need assistance, please reach out to us! All the best – Matthew@GEA
- Pros mentioned:Overall performance
Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It preforms as advertised, just have to remember the reheat sequence.
I would recommend this to a friend owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it make a bumping sound when on ????????????????????
No, I would not recommend this to a friendMicrowave oven
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but at times it doesn’t seem to heat evenly
I would recommend this to a friendVery poor design on mount brackets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design on mount brackets on the microwave, if not careful the screw plugs fall in the microwave. Otherwise it is a great products.
I would recommend this to a frienddied after one year of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this December 27, 2022. Stored it and installed June 2024. Last week the screen started flickering and now the microwave does not work. Barely used it for one year and it has quit on us.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. We recommend disconnecting power to the microwave for several minutes to reset the electronics and double checking that a breaker or fuse wasn’t blown. If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Microwave review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock on the microwave starting to malfunction within the first few months.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. We recommend you take advantage of the one year limited warranty by calling GE Appliances Services at 1-800-432-2737.