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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2000 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,000 reviews
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly right out of the box. Easy installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, but we are having trouble with the door--the light stays on & sounds like it is running until we giggle the door until it quits. We will be contacting customer service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Beighlee - We are very sorry to hear about this. Please disconnect power to the microwave for two to three minutes. This should reset the electronic components and restore normal functioning. Should the issue persist, I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good over stove microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace the built in microwave that quit working. It was easy to install and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement GE microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for previous GE microwave that stopped working after 15 years. Same specifications and slightly more complex features. Much quieter. Only negative for me is the LED display is quite bright and can't be dimmed. Easy to install, I did it on my own, but may need two people to lift it into place while doing up screws in cabinet above. Instruction manual a little generic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, looks good, easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is completely standard, so no surprises there. It looks good and works just like a microwave should. I didn't think I was going to like keypad layout, but I bought it anyway because it was the biggest internal size that would fit our opening. However, turns out we all love the new keypad design. It is very user friendly and makes for a much more intuitive experience. I like this unit and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for an existing g.e. microwave with sensor cooking. I liked the one that was in the home I bought but it stopped working shortly after we moved in so when we went to best buy we wanted something similar to what we had. I'm still very satisfied with the brand and the features. My popcorn has never popped so perfectly and my food is warmed up more evenly than with other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, basic microwave with clean lines visually. If you need a microwave that performs the basic functions well, this does the trick. I do wish that the touch screen was a bit more sensitive because I sometimes have to press a key a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Over the range Microware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is working great and pretty easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has many features and looks good.For the price it is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for our old microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used some of the features on the microwave, but the ones I have work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'a just a microwave.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works fine, It make a loud start up noise for some reason and I think I may take it back. Quality of the door, buttons etc. seems to be cheap China. I replaced this with an Advanteum model and it was much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and silent. I didn’t think will be so good but I’m very pleased with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nice looking matches my other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean. The design is practical and smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The magnetron is LOUD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great was was easy to install. However, in the first two weeks or so, the magnetron was extremely loud and the fans were almost silent. It wasn't until the fans seem to get some use that the noises started to sort of balance out. The microwave itself is powerful and the premade setting do come in handy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We’re happy to hear that you have been enjoying your new microwave. If you have any questions regarding your microwave's features and functionality, please feel free to reach out. We're always happy to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit in the spot where the old unit was installed my wife was very impressed with young lady who installed it locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product, Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our 14 year-old GE microwave oven died recently, I researched which model would be compatible and where the best deal was. I found that Best Buy had the product I wanted in the finish that fit our kitchen. Best Buy had an attractive price. I ordered it on-line, and it was delivered to the store at no charge. When I picked it up, the staff were very helpful in bringing it to my car and helping me load it. Kudos to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New up to date microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to get microwave delivered for a month, I finally had to pick it up. I am pleased with this. I like the melt feature, the sensor fan that cuts on automatically. I had my previous microwave for 16 years. I picked a really good one. Best friend has one identical in her new house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has tons of options. Heats well & looks really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a similar GE model that was 11 years old in which the electrical push button panel failed. We were able to use the same mounting bracket for the new model, which was what we hoped for as well. The microwave works well. We wish the surface light had a timer feature like our old one. That's the only feature we miss, otherwise it is as expected. We hope this one lasts another 10+years!

    I would recommend this to a friend