Customer Ratings & Reviews
- Model:
- JVM7195DKCC
- SKU:
- 5291516
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
TRASH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH... IF YOU WANT MOST DETAIL JUST BUY IT. It didn't last more than 2 years...
No, I would not recommend this to a friendGood for exactly 6 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as form function and value, it is the less expensive of microwaves its size. It has good functionality, do not expect it to last more than 6 years I have had 2
No, I would not recommend this to a friendjunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.waste junk wont workwaste junk wont workwaste junk wont workwaste junk wont workwaste junk wont workwaste junk wont work
No, I would not recommend this to a friendFailed at 16 months. Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive microwave now does not heat. Left to fix it ourselves after just 16 months. Buyer beware.
No, I would not recommend this to a friendNoisy Microwave but it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy in start up mode and then it normalizes but scary every time to start
No, I would not recommend this to a frienddead in the water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes through the motions, but stopped cooking anything after just three weeks of very light use. Pathetic.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cloudrunner - We appreciate you choosing GE Appliances. We are disappointed to hear about your experience with this microwave and hope you have taken advantage of the warranty. If not, please call 1-800-432-2737 and our service department will be happy to help. - John@GEAppliances
Absolutely Horrible Product and Worse Service!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an Elite Plus member, I purchased this microwave from Best Buy Online and it has been a FIASCO from the very beginning!!!. First I was called the night before the scheduled initial delivery date that the machine was on backorder; I had taken time off from work to be at the house for delivery. It finally was delivered two weeks later (1 month after ordering) and the machine died the FIRST TIME it was used, just warming up vegetables!!! Overheated, no fan, never came back on. The store honored the reorder, but we are now again waiting for the machine to be delivered. The first delivery date was set and they called again the afternoon before delivery to tell me it was backordered. The next delivery date was set and the same drill happened!!! Now we have another delivery date set for 3 weeks out; over 2 months after the order was made. Although I was told a supervisor was going to call me to discuss the situation, no one has called. What is the story with their inventory control and manufacturer communications?This is absolutely ridiculous and totally uncalled for! HORRIBLE customer service and bad, inexcusably poor technology!
No, I would not recommend this to a friend