Customer Ratings & Reviews
- Model:
- JNM7196DKCC
- SKU:
- 5291517
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Good Brands and Good Retailers are not always GOOD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was missing the capmounting nut for top screw. Have to turn off, then back on turn table before it will start. Sometimes upto 9 times. Tried moving the turntable manually a bit - doesn't work. Wasn't pleased with Total support. Would have to pay to have unmounted - place a sticker on it outside my front door for pickup, wait for refund to process, then purchase another one. OR I could unmount it myself and exchange it at the store. Total weight is 50+ pounds. Either way I am spending money for a defective product. Oh - store didn't have any in stock. I could have one shipped to me for 99 dollars but installation is not available. With 2 key features broken or missing - out of the box - this item is not worth the hassle.
No, I would not recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to match rest of appliance. Exactly what I was looking for.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. It works as expected. I will recommend to everyone
I would recommend this to a friend- Pros mentioned:Overall performance
great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, like the light on bottom of it lights pretty much whole work place. runs really quiet
I would recommend this to a friend Bad experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This prodect was fine but Best Buy and GE were horrific to deal with.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that the customer service received for your microwave didn't go as expected. We will be sure to share this information with our team. Please call the Best Buy team directly at 888-237-8289 to share your feedback regarding this matter.
Does everything you really need a microwave to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There isn't anything I wanted to do with this microwave that it can't do well.
I would recommend this to a friendOver counter microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up food quick. Good microwave for the asking price
I would recommend this to a friendBest microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for White appliances. This microwave is best we've ever used.
I would recommend this to a friendGot it for the good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase and it served the purpose that I needed.
I would recommend this to a friendover the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product but need more time. The fan has arbitrarily turned on and we have trouble turning it off.
I would recommend this to a friendGood looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the touch pad you have to push the buttons hard
I would recommend this to a friendLooks good, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned GE products for many years. Good reviews.
I would recommend this to a friendMicrowave received was not one we looked at in sto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked at multiple microwaves in store and decided ln this one base on inside features. When we received Nd installed and opened door the inside was not what was in store. Apparently GE updated but store had old model on display and did not tell us. Had we known we would have purchzded cheaper LG microwave with similar interior. No help from store regarding issue, just that GE changed model and we could uninstall the new one we had and trade for floor model (which has been opened and closed a 1000 times. Microwave seems to work ok just very disatisfied with model changes and not being advised they had happened
No, I would not recommend this to a friendGREAT SELECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SELECTION OF SIX APPLIANCES MATCHED OUR COLOR SELECTION
I would recommend this to a friendGreat size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live that I can get regular size plates in here &it Cooks so fast
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave quality is good, but received ,microwave with scratches and several dents on it. So I was disappointed
I would recommend this to a friendQuality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and GE is the best in my opinion.excited
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with lot of functionalities. Value for money
I would recommend this to a friendGE 1.9 Cu. Ft. Over-the-range Microwave w/ Sensor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is too far in the rear to effectively take up steam from stove top,
No, I would not recommend this to a friendIt works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used everything yet but it heats things up thoroughly.
I would recommend this to a friend