Customer Ratings & Reviews
- Model:
- FCM16DLWW
- SKU:
- 5916710
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 15.7 Cu. Ft. Chest Freezer for its spacious storage capacity, quiet operation, and well-designed baskets. Customers appreciate that the freezer maintains a consistent temperature, even in hot environments. The only notable drawback mentioned is that some users find the lid heavier to open compared to their previous freezers.
This summary was generated by AI based on customer reviews.
Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job! Happy with the quality, the service, and the hospitality. Thanks, Jake
I would recommend this to a friendDo not buy this freezer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this chest freezer in June 2022 for use in our garage. The freezer broke and overheated a few days ago which just happens to be 2 months after the one year warranty expired. Thankfully my daughter discovered the issue before we lost all of the contents. We were left scrambling for coolers and asking for help from friends. Given the cost I expected more reliability out of this chest freezer. Sounds like planned obsolescence to me! Do not bother with this overpriced piece of junk.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Not even two years old going in the trash. Do you a favor and buy from an appliance store, I just threw away an entire cow.
No, I would not recommend this to a friend- Pros mentioned:CapacityCons mentioned:Lid design
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of space even with the four sliding baskets is great. The baskets are not interchangeable between the two rails so you can't place them all on the top rail or all on the bottom rail, only two for each rail system. As for the bottom two, if you pack your frozen goods too high the baskets will not slide from side to side but can still be lifted up in order to access the frozen goods underneath. The light on the lid is bright, making it easy to see everything inside even if there's not other light in the room. The lid is easy to lift but care needs to be taken when closing it as it does not have a soft close lid, is slightly heavy and will land with a thud if not gently guided down. Closes tightly every time. It took about six hours to get ours up to a state of fully frozen from the moment we first plugged it in. We don't have ours fully packed yet and there's no sign of ice build up on the sides or the lid since we purchased this in June of 2022. It's next to our old deep freezer which is 5.7 Cu. Ft. We thought we might not have enough room with this one so we kept the old one but this is a very large deep freezer perfect for garage and/or basement, ours is in the basement.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Freezer Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we're completely satisfied with this freezer. It's spacious and quiet. It's too early to tell how it will hold up, b
I would recommend this to a friend owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the freezer except when received and took out of crate there was a dent in the front of freezer, the green light that suppose to show normal has never worked,
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear that your freezer arrived with a dent in the front! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! We highly recommend reaching out to your dealer to resolve this issue; additionally, you can call 1-800-432-2737 for assistance. We hope this information helps, and we look forward to hearing from you! Wishing you well – Matthew@GEA
