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Customer Ratings & Reviews

Your price for this item is $791.99

Customer reviews

Rating 3.7 out of 5 stars with 9 reviews

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  • Quality

    Rating 3.3 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers recognize the 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves as being the right size for their space and having lots of room inside. The refrigerator is also appreciated for its appearance, with some customers finding it quite elegant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vegetable bins are really small. Door shelves are poorly designed. Space not well utilized. Overall disappointed in the workmanship. Cheaply made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Shoddy Quality Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator arrived on the scheduled date and at the beginning of the promised time window. Installation went smoothly and the delivery team removed the old refrigerator smoothly and professionally. The new appliance functioned properly except for one significant defect. One (1) day after installation on 28NOV2022, I noticed water accumulating on the top shelf and beginning to freeze there. Also, liquid water was accumulating in the bottom of the refrigerator beneath the storage bins. I removed the water before it could overflow and spill onto the kitchen floor. Next, I notified GE for warranty service, who told me to contact Best Buy for this service. Best Buy/Geek Squad promised a scheduled repair service on 05DEC2022. When no one showed up during the scheduled time frame, I called Best Buy's repair phone line. The representative told me no such repair had been scheduled in their system. He said the next available service date was on 20DEC2022 and sent me an email confirmation with a Verification Code number. It wasn't his fault the previous representative was either incompetent or lying for failing to input the service order into their system. The refrigerator continues to accumulate water inside requiring daily cleanup. This indicates the liquid drainage system is either blocked, frozen, or missing. Normally, refrigerators drain condensate into a tube to the base of the machine where a fan evaporates it. A new refrigerator failing in this way on its first day of operation indicates a serious quality control problem. GE appliances used to have a reputation for reliability. Apparently, this desirable brand characteristic is no longer true! Perhaps, it is because Haier bought GE appliances in 2016 and did some cost-cutting that adversely impacted quality. My previous refrigerator was a GE and didn't develop internal water leakage until it was over 30 years old and could no longer be repaired economically. Before you purchase any appliance, especially a refrigerator, carefully investigate its repair record online. Only do business with a retailer who directly services (has its own service department) what they sell and don't hand off service to a third-party company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really spacious on the inside without taking up too much space in the kitchen. We are absolutely happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good refrigerator for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really nice. It's not huge, but it was one of the only models that fit in the size we have available in our house. It works well so far, but we've only had it a little over a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fine fridge. Really don't want wire shelving

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It was easy to switch the side of door hinges. There are enough rooms to hold everything my family needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a backup refrigerator and have it in the garage. So far it works very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POOR PRODUCT AND POOR SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with one of the leveling feet crossthreaded.FACTORY DEFFECTIVE.Spent more time and trouble with BEST BUY to try to get problem resolved than it was worth!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice garage frig plenty of room. Always easy with Lowe's delivery

    I would recommend this to a friend
  • Customer reviews from geappliances.com

    User rating, 4.3 out of 5 stars with 453 reviews on geappliances.com.

    See all geappliances.com reviews
    geappliances.com
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