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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4 out of 5 stars with 57 reviews

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77%
would recommend
to a friend

Customers are saying

Customers recognize the 17.5 Cu. Ft. Frost-Free Top-Freezer Refrigerator's convenient size and stylish color as significant advantages. Many appreciate its ease of use and cleaning. However, some customers find the refrigerator's noise level and cooling performance to be less than satisfactory, with concerns raised about the consistent fan noise and temperature inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect size and perfect for all my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Energy Star Refrigerator Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaskets in both the freezer and refrigerator door have problems. For some reason, the inside capacity seems to be getting less and less as compared to my previous refrig/freezer. Temperature also is at 45-46 degrees Farenheit rather than the 40 degrees (on my previous ones).

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello JSW808 - thank you for providing a review of your new refrigerator. We're sorry to hear that the gaskets appear to have problems. Please keep in mind that the refrigerator should be leveled so it is raised in the front so that the doors close easily on their own when opened about half way. If you have to close one of the doors, then the other door may slightly pop open. This is normal as long as the door closes right back on it's own. If this information does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 4 out of 5 stars

    Nice Fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and plenty of room. Love the 3 shelves in the door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ink all was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased HP ink. came as expected, and was delivered promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed interior and efficient on power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the interior size and configuration..simple and easy to move shelves. Also, efficient with power usage and runs quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    staff breakroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for breakroom for staff as everything that is needed by staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my only open box item and I love it! Now its in a great home

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    QUIET ONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a couple of weeks trying to find the quietest frdige I could as I couldn't stand another frige with whiny fans. Saw conflicting reviews on this model, but as more than one said it was quiet, I was interested. The no-clean condenser was also a plus, as we have cats. Our new fridge arrived yesterday and I am quite pleased. The condenser was quiet and the large, low speed condenser fan made a pleasant, low pitched and barely audible sound, much like a big window fan on low. Why only 4 stars? Well unfortunately, the freezer fan was making some noise when I first plugged the unit in and I had to pull the cover off the freezer fan and tuck some insulation back that was protruding and hitting the fan blades. Once this was done, all was quiet. I hope this was a one-off, but if the freezer fan is making noise, this was easy to fix. The cover pulls off from the top by pressing simultaneously on the top and side tabs (don't forget to pull the plug first!). An unfortunate glitch, but I was so happy with the fridge once this was taken care of all is forgiven! For those interested in noise, smaller condenser fans in some fridges run at higher speeds and make a higher pitched and more irritating whine. If noise is your issue, look for a fridge with a larger, slower running fan like this fridge has and you'll be a Happy Camper like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for extra refrigerator in our lower level.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    good value but annoying noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, looks good, fit well in my small space. But has a high pitched hum along with the usual frig white noise that is annoying, because in my small home my living room isn't far from the kitchen. If your home is bigger and you don't spend much time within earshot of this product, then it's a good buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud, noisy, loud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old, noisy refrigerator. And got an even louder, noisy one. Very disappointed! If you put it out in the shed or porch, fine, but in the house, no way.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello ABCD - thank you for providing a review of your refrigerator. We are sorry to hear that it is noisy. The new refrigerators are more energy efficient and will sound differently than older models. Refrigerators will run optimally at half to three-fourths full. If necessary, we recommend placing gallon jugs of water in the refrigerator (not filling them completely full in the freezer) to take up empty space. Also, please make certain the doors are closing and sealing properly. We hope this helps! Thanks for sharing your feedback and for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Pros mentioned:
    Ease of use, Size

    Rated 2 out of 5 stars

    Worked well for 3.25 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size for our small space. Ice maker was great. Worked well for it's short life. Cold and quiet. Easy to clean. Very dissappointed to have it quit working 3 years 2 months after purchasing it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Kelly - thank you for providing a review of your refrigerator. We're sorry to hear that it stopped working. If it is still not working properly, please feel free to email us using our "Contact Us" page on our website. We may be able to offer additional trouble-shooting assistance. It is our goal to keep you as a loyal customer now and in the future. Thank you for providing your feedback. NANCYatGEA GE_Appliances

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer will not cool below 15 degrees, should be 0 degrees for ice cream to be solid. Refrigerator turns on and off every 3 minutes. GE service was out twice. First time said I had too much in the freezer. Even though its 2 cubic feet doesn't mean you can actually use all 2 cubic feet according to GE service. Second time GE took a photo of what I had in the freezer and needed to send it to GE engineers to get a fix for the problem. Never saw such a circus. Up to now GE has done nothing but look at what I had in the freezer. AVOID THIS REFRIGERATOR.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ge - 17.5 Cu. Ft. Frost-free Top-freezer frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Perfect for my sister's condo and has all the bells and whistles she wanted!! Great customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    refrigerator not working properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For full disclosure the model number of the appliance I bought is slightly different: GTE18GTERWW, but otherwise it seems to be identical. fridge was installed by BestBuy on 8/29/16. Installation was not what I would call professional because the fridge wobbled and was jammed under a kichen cabinet such that I couldn't open the cabinet doors. Fridge worked fine for about 2 weeks. Eventually the freezer temp dropped to -20F (measured with a lab thermometer) and the fridge compartment got warmer and warmer - currently at 58F. Lots of ice buildup in the freezer. Fan runs continuously 24/7 - never stops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE has always made great fridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a landlord I only use GE refrigerators. Even now that they have been bought out by Haier, their products are still the same quality.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Horrible GE purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disappointing purchase. It's 7 year's old & the bottom level doesn't get cold anymore. GE has let me down. I will be forced to buy another brand now.

    No, I would not recommend this to a friend