Customers commend the 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator for its spacious interior, noting that it is a "very good item" for its size. However, some customers have expressed concerns about the displacement of ice cubes, mentioning that frozen pizzas have to be placed vertically to fit.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
Pros mentioned:
Quiet
Rated 5 out of 5 stars
Great refrigerator for a small space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator for a small space. Water and ice work well and easy to clean. Designed for maximum use of space inside the freezer and frig. Had heard the refrigerator is noisy and it was at the beginning and went away. Manual said it would be noisy and then go away. Love this model for my small space
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Pros mentioned:
Space saving
Rated 5 out of 5 stars
great fridge for smaller space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
did my homework and found GE to have best repair record. So far everything is working well as advertised. Despite Best Buy not having a display model to preview, I am pleased with my choice from pictures and reviews. my space was 1/2 inch too short for the standard refridge we were replacing, so had to downsize. space is adequate for 2 of us and held up under major visit with grandchildren!
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Rated 4 out of 5 stars
The right fit for me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I settled on this fridge since it was the only side by side that fit the space where my old fridge was in a 20 yr old kitchen. I didn't want to move/fill upper and lower cabinetry. I am happy with it, it's been a month and no problems. The only negative is that the drawers don't slide so smoothly, perfectly straight pulls only. It is quiet and looks nice.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Cons mentioned:
Ice cubes displacement, Water stream
Rated 2 out of 5 stars
Loud
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this fridge to replace an almost identical GE fridge, this new model is much louder than the previous one. The water dispenser trickles, I would have to stand there for 5 min to get a full glass of water. The ice cubes jump out of the bin and end up in the freezer all over the place. Didn't want the ice maker, water option but I was unable to purchase a GE model that didn't have one. This new model is not the quality I expect from GE. Disappointed with this purchase! I was pigeon holed due to strict size limitations.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello Kellbell,
This is Megan at GE Appliances. I am very sorry to hear that you are not happy with your new refrigerator. Please check the links below for some troubleshooting information regrading the issues you are having:
I hope that these tips will help. If not, please remember that you have a one year warranty if you would like a technician to take a look. You can schedule an appointmnet at 1-800-GE-Cares. We appreciate your review!
Cons mentioned:
Door closure
Rated 1 out of 5 stars
Avoid This Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're buying this refrigerator, chances are you're like me and you're limited to a specific size and you want water in the fridge. Your choices are few and the reviews on this one are consistently good. The reviews are right except for one thing - the refrigerator door DOES NOT CLOSE when loaded.
You know how you get something from the fridge and lightly throw the door close without thinking about it? For this refrigerator, you have to think about it. You must verify that the door has closed or it will stay ajar about an inch. For most refrigerators, that wouldn't be too much of an issue. For this one, it causes something in the top (inside the fridge enclosed above the top shelf) of the fridge to get VERY hot - so hot, in fact, that the internal temperature of the fridge goes up to 90+ degrees as measured by the fridge itself if left ajar overnight as ours was. It didn't occur to me to take a picture until about an hour after we had fully shut the door but even then the refrigerator temperature was 86 degrees. Our house has central air kept in the 70s so the ambient temperature was well below the internal temp of the fridge. Even with the door fully ajar, it shouldn't have gotten to 90+ degrees - melting our butter and putting our food severely at risk. There's something wrong with this fridge. Avoid it.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Water stream
Rated 5 out of 5 stars
For the most part, very good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For its' size a very good item. Only complaint is that the water stream is too slow.
This review is from GE - 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great SBS Refrigerator/Freezer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were looking for a refrigerator that would match our dimensions that we have to work with. We are excited that we found a quality refrigerator that fit perfectly. We love the options on the front and the quality is nice.
This review is from GE - 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Brand response from GE_Answers
Posted .
Hello sdoutdoors - this is Nancy at GE Appliances. We're glad to hear how excited you are about your new refrigerator. Thanks for choosing GE Appliances and for sharing your feedback!
Pros mentioned:
Changeable filters, Space saving
Cons mentioned:
Ice cubes displacement
Rated 5 out of 5 stars
Great fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had very limited space and this fridge is perfect. I like that you have changeable filters and exterior cooling settings. Frozen pizzas have to go in vertical but not a big deal.
This review is from GE - 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Pros mentioned:
Great service
Rated 4 out of 5 stars
The customer service was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
we were not home, but the fridge was delivered without us. The service is great
I would recommend this to a friend
Pros mentioned:
Great service
Rated 4 out of 5 stars
Good mid-size refrigerator/freezer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery team very professional; product met expectations.
I would recommend this to a friend
Cons mentioned:
Ice cubes displacement
Rated 4 out of 5 stars
works better than our last one ;)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well although the ice comes out slow and not in big cubes.
I would recommend this to a friend
Pros mentioned:
Quiet
Rated 4 out of 5 stars
Needed Black and it was the right size for space.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with purchase. Has all features we need, runs quietly, looks great with other appliances.
This review is from GE - 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Cons mentioned:
Dimension
Rated 3 out of 5 stars
Actually I returned it because it didn't fit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had measured my opening and figured this would work well. Unfortunately when I got it home I realized that the freezer door would not open wide enough to get stuff in and out because of the proximity of the wall. I returned it and bought a smaller one.
Best Buy customer service was excellent with the return by the way.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Rated 5 out of 5 stars
Installation/reliability very poor. (Product OK)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Product delivered 10 days after purchase. Installers refused to proceed because there was no cutoff, even though I could have turned off the water myself. Had to schedule a special install through Best Buy. They installed one week later. Refrigerator malfunctioned, so I ordered a new one. It arrived 10 days later. Again, installers didn't want to proceed because the special installation did NOT install a cutoff. I had to call the warehouse to convince them to let the installers proceed. This is poor team management.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friend
Cons mentioned:
Leak
Rated 1 out of 5 stars
Not a Happy customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not too impressed with this fridge. It appears everything was thrown together. They're several areas with scratches/chunks. I also have a leak in my freezer right from the start, not too happy!!!
This review is from GE - 21.8 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friend
Brand response from GE_Answers
Posted .
Hello Kierra09 - this is Nancy at GE. We are very sorry to hear that you are not impressed with your new refrigerator. GE is is committed to quality. If you notice water on the floor from the freezer, we recommend to check the copper water line to the water valve. It may be loose or split. Also, please check the plastic fill-line from the water valve to the icemaker. It may be loose or split. We recommend exercising your warranty and contacting GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for checking with us!
Rated 5 out of 5 stars
Great first purchase!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice fridge and has been working really well so far
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend
Brand response from GE_Answers
Posted .
Hello Korky - this is Nancy at GE Appliances. We are glad that your new side-by-side refrigerator is working really well for you. Thanks for sharing and for choosing GE Appliances!
Pros mentioned:
Size
Rated 5 out of 5 stars
Love our G E Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to replace our original G E refrigerator after 23 years. Given that most current models are taller than would fit in our current space without remodeling, we did some research on line and narrowed our choices regarding size and desired amenities. We found what we were looking for at a fair price at Best Buy. Delivery and installation were accomplished with efficiency including water hookup for the ice maker.
I would recommend this to a friend
Rated 5 out of 5 stars
Replaced a similar GE refrigerator. Runs quietly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Some reviews indicated noisy operation but has not been an issue. Easy to operate.
I would recommend this to a friend
Rated 5 out of 5 stars
Practical ref, many good features.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This ref will be in good use for many years, like it!
I would recommend this to a friend
Brand response from GE_Answers
Posted .
Hello September - this is Nancy at GE. We're glad to hear that you like your new GE refrigerator. Thanks for choosing GE!
Rated 5 out of 5 stars
Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator at least now I have an ice maker that works. Great delivery man was real careful and everything to make you happy.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water