Customer Ratings & Reviews
- Model:
- GTS22KYNRFS
- |
- SKU:
- 6494735
Customer reviews
Rating 4.4 out of 5 stars with 1651 reviews
(1,651 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 21.9 Cu. Ft. Top-Freezer Refrigerator's overall performance, capacity and size. Many appreciate the temperature control and low noise level, and some find the design simple and appealing. However, some customers have expressed concerns about the absence of a freezer light, susceptibility to fingerprints, and occasional issues with the door seal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 4 out of 5 stars
happycustomer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this roomy model and matte black color. Well designed. Kudos GE. Delivery service was excellent.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate
I would recommend this to a friend Rated 1 out of 5 stars
No Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the fridge cause it didn’t come with ice maker. Then when I called Best Buy to purchase the ice maker it was sold out so I had to return it.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Babebe, thanks for your review! This refrigerator does not come with an icemaker but has an optional one that you can purchase. The part number for the icemaker for this model is IM4D. If you're looking for a model that comes with an icemaker already installed, try searching for model GIE22JSNRSS. We hope that this helps! If you have any other questions or concerns, feel free to reach out to us via email or social media. Stay safe. -Michael@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr. Smith
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed for our second refrigerator. Works great in the garage.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 1 out of 5 stars
Just horrible appliance and using Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered. Won't get freezer cold enough and Best Buy pushes you to manufacturer service in less than 1 month.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear that your refrigerator's freezer isn't getting cold enough and know what a hassle this can be. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this hasn't been easier for you. We hope this helps. -Chris@GEA
- Pros mentioned:Capacity
Rated 2 out of 5 stars
U.S. Workers deserve a better engineered product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Settled on this model because it was available, made in the U.S., and salesman said GE quality was great. But we didn't keep it...it drove us crazy. Pros: it is roomier inside that you'd think by looking at it. It holds a LOT. It looks nice. Is garage-ready. Ice maker worked great. We got a great price on it. Why we didn't keep it: 1. Noisy. Sounds like...water is turned on in the house somewhere---a 65 db whoosh when it runs that we can hear all over the house. GE tech said that this is the norm for new models. Really? And it seems to run a lot. It was unacceptable to us, but maybe not to you---be sure to plug one in before you purchase and listen to it. In the garage...who would care? 2. That top shelf is invisible unless you squat or bend way down---the doors are thick and that shelf seems recessed. The bottom tray in the door is invisible, too---but it holds a LOT of bottles and small items you don't use often. You just gotta get down LOW to get 'em. 3. When it was delivered we noticed that the plug where the water line goes in at the top is popped out---the delivery guy tried to push it it---but it pops out abnormally. Also the back cover is thin black plastic about as thick as gallon milk jug material. Installation of ice maker hose required rumpling this cover all up---its a cheap-looking mess back there. It all works, but looks crappy. 4. We had trouble with temperature regulation---produce froze several times, and we couldn't seem to get the freezer and refrigerator temps both right at the same time. 5. Also had trouble with torn blue plastic film sticking out of corners, screw covers etc after it was "removed." Its really difficult to get out---and you don't dare use a blade to cut it. Bottom line...geez, this refrigerator is no better than the 24 year-old-unit it replaced except it uses a few bucks' less energy per year. It is noisier, has only minor cosmetic upgrades from 90's models. Tried to like it...but it has too many design issues. I'm frustrated that GE can't engineer a better top freezer model---something that the workers in their U.S. plants could be proud of.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Great backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space, nice shelf configuration. Works well in my garage as a backup refrigerator.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. Decent amount of soace for all our home needs.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 3 out of 5 stars
Too Deep
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very deep. I have to use a reacher to reach items at the back of the shelves. I absolutely hate when I have to look for something on the shelves. I've considered getting rid of it, but I can't afford to. I also don't like the fact that there is no light in the freezer. Other than that the refrigerator is fine. I have not experienced it being noisy except for the ice maker.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that the design of this refrigerator didn't fully meet your expectations. We truly appreciate you taking the time to share your honest feedback. It is valuable to us, and we'll make sure your comments are passed along to the proper teams for further review. - Julia@GEAppliances
Rated 1 out of 5 stars
GE refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for 4 weeks and am getting ice in freezer and door
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're very sorry to see that after just four weeks you're having ice build up in your freezer and door. We can imagine how worrisome this is for you and we're happy to help. We first suggest making sure your door is sealing properly and you don't have any packages resting against the rear wall. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We want you to know that if needed, our technicians are sure to help get your refrigerator back to normal. We're wishing you the best and we appreciate you bringing this to our attention. - Guy@GEA
Rated 1 out of 5 stars
Jul-04-2021 Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst, terrible ,first and never never shop again !
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with your new refrigerator. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 1 out of 5 stars
Delivery system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely bad delivery system. Drive called me by N word
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that you had this unacceptable delivery experience. We hope that you are working with Best Buy to resolve this delivery issue. Additionally, we hope that your refrigerator is operating properly and that you have been pleased with it. Thank you for choosing GE Appliances for your home. Please feel free to reach out with any questions or concerns you may have regarding your refrigerator as we are always here to help! -Chris@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Good deal from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE garage ready top frezzer regrigerator fit our needs. Good amount of space in both top and bottom. We live in south Florida so it was important that we get a good quality fridge for the garage. We originally looked to but it at Lowes but they were out of stock plus the charged a $50 delivery fee. We ordered ours from Best buy on a Friday night and it was delivered Monday for free.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Refrig/Freezer Unit Has the Goods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy. Compact. Freezer keeps items frozen. Refrigerator has more than enough room. Good value.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has not much noise and working very good and is very good but for the price
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Perfect size for my kitchen! Bestbuy customer service was very helpful and great. Will buy in future!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works well. Very easy to get fingerprint off.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Lots of Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how much room there is in this frig. Have been using it in a sun room during the winter and it has worked well. This room will get hotter come summer so will have to see how it does. It is noisy. I would not use it in the house.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Excellent Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a very clean, spacious and energy-saving appliance.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Capacity, Temperature control
Rated 5 out of 5 stars
GE Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. The inside space is exactly what I needed and it keep everything cool and crisp.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, an upgrade from our old fridge with more space. Only design comment is that the bottom door shelf is much smaller than the middle door shelf above it, so it is easy to not see the items that you store in the bottom door shelf. The delivery folks did a great job installing it and making sure all is fine before leaving. Overall, a great experience!
I would recommend this to a friend




















