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GE - 24" Built-In Dishwasher - Black Slate-Front_Standard

GE - 24" Built-In Dishwasher - Black Slate

Model: GDT655SFLDSSKU: 6162315

Customer rating

Rating 4.6 out of 5 stars with 352 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 352 Reviews
  • Rating: 1 out of 5 stars

    HORRIBLE! PLEASE READ AND STAY AWAY!

    Posted
    MIA100
    • My Best Buy® MemberMember

    If I could give it zero stars, I would! This was my first GE major appliance purchase I ever made and I regret it. I had purchased this dishwasher in July 2017 and it has had three issues with it already! (Currently having it for 7 months) 2 issues dealt with the little motor on the bottom that made my water leak when not in use. Causing me to stop my hot water from running for two weeks in the kitchen! (Because 2 weeks was the earliest they can send to get repaired every time!) I asked if the dishwasher has a defect that is causing it to get damaged in a matter of 6 months and if so, would I get a new one (not a defect) and they said well they have to wait until same part and same problem occurs THREE times in ONE year in order for them to change the unit. Then they went to tell me that it has been an occurring issue because they had been fixing many other ones recently. Wow, great to know that I am not the only one blowing my head off! Okay, so what if it happens for the third time right after the 12 months of owning it? It's basically my problem. Spent X amount of money on this to last me a measly year with problems. No wonder they keep sending a brochure for extended warranty on this since its obviously going to need major repairs. The third repair was the gasket that had broken and started leaking right under the door. So I couldn't use the dishwasher for 2 weeks until the next available repair slot was open.(At that point, it was no surprise of the waiting time frame for repair). It also leaves ugly markings on the stainless steel even after cleaning it with stainless steel cleaner/polisher. It's like skinny hairlike rust lines. I honestly use the dishwasher about 4-5 times a week so I don't use it heavily to cause major issues! I owned an older dishwasher that lasted me 6 years without a problem until it finally gave out. (Was included when I bought my house.) This had been the most frustrating experience I have ever had with any major appliance. I do not believe I will ever make another purchase from them again, will never recommend and I don't want a new replacement of this model, I honestly just want my money back for a good working (unproblematic) dishwasher. This is the same review I had also posted on the GE appliance website since I registered the appliance there too.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    What's not to love?

    Posted
    Dnanc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I read all reviews before buying, the pros outweighed the cons and glad I did, love it. Very spacious with many options, can fold up or down areas to isolate items; like dipping cups, can do half wash using bottom rack only, etc. MUST use Finish or other rinse agent. Yes, gets very hot, but, your dishes come out SO clean. Equally the heat really heats the dishes to dry. I read someone said it melted plasticware, I put hard rubber spatulas on bottom rack, Rubbermaid plasticware on top and rubber scraping spatulas on top rack no melt just squeaky clean. Used the jets for juice glasses, stained ice tea glassware, and they are so clean. I interrupted the dry cycle halfway to get something out; found everything hot and already dry to touch; shut it off and closed door for 10 minutes- 100% dry. I read complaint of water remaining on dishes, not so. It washes/rinses /dries with very hot options. Any water in the dishwasher after emptying (afterall it is a DW wipe dry with paper towel. Many options, i.e. set heat temp. Very nice looking, like a Mercedes or Cadillac of DWs...:) looks great and huge in kitchen. Has made my life so much easier. Someone said loud, not so, I have to put my ear to it to see if on although orange light on door indicates on, positioned some pots pans and other items kinda loose once and that was the only noise I heard, by the way, the pots/pans come out SO clean. Take time to experiment w options and you'll love it , believe me I'm extremely picky ...so look @ /try everything. multiple times and if find a negative, you'll see it here but, I am so pleased. Highy recommend.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't clean my dishes very well

    Posted
    Samana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I already had a good functioning dishwasher, but it was already 9 years old and I wanted a nice stainless steel one so I upgraded to this dishwasher. I read the reviews and it definitely sounded perfect to me. I've only had this dishwasher for less than a week, but I've already used it twice and each time some of my dishes still came out dirty. It is super quiet and it "looks" nice, but I am very disappointed that it did not clean my dishes well. My dishes were not that dirty and there's no reason for them not to be 100% clean. I even used a tall glass to be cleaned with the bottle jets and that glass was still dirty and full of soap! I will give this dishwasher a few more tries, but at this point, I think I will be returning it and putting my 9 year old dishwasher back to work. This dishwasher cost way too much money for it not to meet my expectations.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value and Efficiency

    Posted
    Frigo

    Our dishwasher went out on a random evening in the middle of the week. It was simple to jump online a few hours later and purchase with the help of Online Chat having a few questions. To sum things up, we bought this dishwasher based on the GE Brand, the Price and the low profile look. Although not part of the Profile Series, this dishwasher looks great installed. It washes dishes well, has a nice bottle jet function for water bottles and is VERY quiet. Upon purchasing online, delivery and installation was FREE with installation BUT it was going to take 2 weeks until we could make an appointment due to the busy season. With in store pick-up being only 2 days and having installed appliances in the past (washer, dryer, refridgerator) I decided to take the risk. In my opinion, having a busy work and family life, it is worth waiting the two weeks to save on time and head ache, especially if you're a beginner.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Costing me money

    Posted
    KCtwinsMOM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had this GE Dishwasher installed in April 2017. In October we noticed that it was leaking at the END of the wash cycle. Long story, short, after three service calls, we finally found out it was a leaking water valve that only leaked after the cycle was over. However, I've been told that Best Buy is replacing my hard wood floor because they kept saying it wasn't leaking when, actually, it was for about 6 weeks until the problem was found. Now it is costing me money and vacation time to have an entire floor ripped out and replaced...Don't buy this dishwasher. The piece that leaked was plastic and it cracked after only a few months. Good service by Best Buy though, supporting it's products.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No 3rd Rack

    Posted
    PSmith
    • My Best Buy® MemberMember

    I purchased this model because it was like the one I had for a year before it broke, BUT it had a 3rd rack. That is, I viewed a video shown with this model advertising the 3rd rack. The 3rd rack is actually on a very similar model but the model number is one digit different. I discovered this on the GE website. C'mon Best Buy, get it right. In trying to resolve the matter, after the appliance was installed, over the phone left me being transferred multiple times and after sitting on hold for 15 mins. I gave up. The installers were great.....not their fault Best Buy falsely advertises. Just checked and that 3rd rack video is still there. SO, if you want that 3rd rack, don't buy this dishwasher.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Quiet but not always user friendly

    Posted
    Quiet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The dishwasher doesn't always turn on when you expect it to. It's unclear whether or not you have to hit the on button and hold it and found issues if I opened it at the beginning of the cycle and close it and try to restart again. Also because the buttons are soft touch they have been having an issue and not working properly so while I'm over all happy with the dishwasher I'm not sure I would run out and buy another one. I really like the way that the trays pull out and the rollers on like the other dishwashers where the rollers can come off or break or the tray itself can come off the track. That's the reason why we actually bought this dishwasher

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely quiet and faster wash cycle

    Posted
    SherylH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My last dishwasher was great it was very quiet but the wash cycle was like three hours! I changed only after a year because I got all new appliances and wanted them all to match. This one is even more quiet and the wash cycle is like an hour and twenty minutes. I'm very happy with my purchase! Also incase anyone was wondering if they could use several Best Buy gift cards to purchase on line and the answer is yes, up to ten! I was using credit card points to redeem for gift cards helping to save up for my new dishwasher and I was afraid I would have to go into the store to use them all. But no, I was able to enter several of the gift cards and pay the rest with my credit card. Awesome!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cadillac of dishwashers

    Posted
    mamak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Many specials with the dishwasher, love all the different features whether or not they would apply to me, I really loved the look/style of it. It is a very spacious unit and could accommodate larger items if needed. I like the silverware caddy with its individual slots for each item, however if we have a big crowd, would have to lift the separators up to load all the extra utensils. All the setting are on the top of the door, so when the door is closed they are not visible - many nice features. Once again, on this appliance (just like my new refrigerator, stove and microwave) No Instruction Manual. Sure I know some of the main things but being new after 19 years with my old one, it is a definite change.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet value

    Posted
    BrianM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this unit in Slate to round out our kitchen appliances to all GE Slate. This unit replaces a 21 year old GE that had become rather LOUD (what 21 year old isn’t?) and was regularly spitting up gasket material in the wash area. Figuring it was near death and likely to make puking water out all over the floor it’s final act we decided to beat it to the punch. This unit was on sale and the right brand and color so it made sense. This thing is unbelievably quiet - you almost have to stop it and open the door to confirm it is actually working. Our only complaint and slight at that is that when it ejects spent water it seems really loud - I guess just by comparison to otherwise washing in virtual silence.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet, Efficient, Effective, Cool

    Posted
    Trentimus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This dish washer has a lot of features to adjust for any situation from the settings to the racks. This thing is QUIET. Sometimes I forget I even put it on. We do okay to remove food bits from our dishes prior to putting them in the washer, but I have tested it on heavier soil dishes.. everything has come out prestine. This isn't even using the heavy soil specific modes. You can set a pre-steam setting to soften stuff up. It also has a filter to remove debris to protect your machine over time. This thing is great, I really can't praise it enough. It is worth every penny. IT IS SO QUIET

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I have purchased 3 of these dishwashers

    Posted
    Howie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far so good. Nice looking dishwasher. We have used them in rental units and home. Have not really used the bottle washers, but it is a nice option. Can fill it full. It cleans well. You can use it without a heated dry cycle, but the dishes come out best when you use the dry cycle. The only down side is the cycles are really long. Dishwasher is very quiet though...and you can run it while in the same room and it does not bother you. Not sure it is a 5 star, but 4-4.5 because it seems like a solid dishwasher so far. The first one we purchased was about 3 years ago.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Features and Looks

    Posted
    Edison2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I read tons of reviews and found the selection of features and looks (I like the slate) best for us. We have lots of bottles to wash so bottle jets are big. It's super quiet overall. You do hear the pump/solid waste disposal running momentarily during the cycle, but these not overwhelmingly loud and are only very brief moments. The other 99% of the time is amazingly silent. Gets dishes super clean, even caked on stuff left for couple days, even on normal cycle. We also have a couple other GE appliances in our house and I personally like the cheery chimes they all share when setting the controls, cycle is done, etc.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unsatisfied customer

    Posted
    DaveT
    • My Best Buy® Elite MemberElite Member

    Purchased from Best Buy on 7/23/2018. Dishwasher worked well for a few months, then my wife noticed the pods were not dissolving. I contacted Best Buy and they said I needed to reach out to GE. So I did, GE sent a technician and they said nothing was wrong after a computer diagnosis. Technician said I need to run my hot water for a period before each wash. I thought that was ridiculous, had many dishwashers all my life and never had to do that. Nonetheless we did what was directed, extended the wash and pods still not dissolving.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good For a $1000 Dishwasher

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The old cheap version replaced by my Home Warrenty Co, was leaking. The refused to fix/repair it - “Too Old”. So I was on my own. Starting looking for low end replacements when I found this deal on this dishwasher. I don’t know how many more “Bells & Whistles” that this unit have. No matter how dirty or how you load it, the results are just sparking clean. The price was great. The buttons look overwhelming, but they are easy to set just by thinking about what they do. Perfectly happy with this purchase & Best Buy did a great delivery, install, & haul away.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So quiet!

    Posted
    socold
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love that my new dishwasher is so quiet that I sometimes forget that it is running. The bottle cleaning feature is very nice but we have only used it a couple of times. The dishes are always clean (although we are still in the habit of washing before putting them in) and the glasses are spotless. I wish the bottom rack sat in a channel or track that either didn't allow it to pull out onto the door so easily or else that it would slide back in easily, without it going in crookedly. It could be because it is so light. I don't recall my old dishwasher taking so long but this one runs for two hours on a normal cycle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing washer

    Posted
    Cerealkillergt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This dishwasher is almost non existent when it’s running compared to my last dishwasher. Whisper quiet. The fact that you can do either a full load or just a top load makes doing dishes even easier, don’t have to wait to have a full load to start it. The bottle jets on the top rack are a real nice addition. The one thing that concerns me is the time it takes to wash a load. Just for the top rack alone with no drying it will take 49 minutes. With doing a full heavy load and drying it says it will take well over 200 minutes. That’s 3 hours...

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The stainless steel tub is not worth the money.

    Posted
    JMcP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The salesperson sold me on the stainless steel tub, but we are not happy at all with this purchase. Even when using the heat dry cycle, the dishes and inside of the dishwasher always have water inside. Since there are only two of us at home now it takes about a week to fill the dishwasher and there is an awful, sour smell inside by the time we run it again. We have only had it two weeks and have run it three times trying to figure out why the dishes aren't dry. The person who installed it said we should run a cup of white vinegar through it once a month, but we haven't even had it that long and it already smells.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    All Around Excellent Item

    Posted
    tdhayes1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this dishwasher to replace a 15 year old GE plastic tub model that still worked fine but had obviously declined in cleaning power. The install was challenging for my first time. But, we tackled it. I love this dishwasher. I cannot even hear most of the cycles unless I am really trying to. We haven't used the "Bottle Wash" feature yet. But, every other feature works fine. Clean dishes, quiet operation. Who could ask for anything more? On top of that, I got a GREAT DEAL on it. Best Buy has shined up my kitchen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like it! I like it!

    Posted
    Applianceuser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you know you should expect a cycle that will run 1 1/2 to 2 hours because that's what new dishwashers do, then you will be pleased with the performance of this model! Newer dishwashers heat the water to a temperature that works great for washing and also so hot the dishes dry from the residual heat. It's quiet enough so that if your TV room is nearby, you can watch you shows while it runs after dinner- something which was a challenge for many of us growing up. Clean dishes and a good layout inside give this one a thumbs up!

    I would recommend this to a friend