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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 182 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, affordability, and ice maker of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. They appreciate the design, great service, and brand reputation. However, some customers have concerns about noise, temperature control issues, a long wait for replacements, and the size of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 182 reviews
  • Rated 5 out of 5 stars

    Perfect fit for our awkward fridge location!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought our home with an old (dying) apartment sized fridge. Its a smaller area with cabinets all around it, as well as a hallway. We had very specific dimensions to work with. Its perfect! And we have more fridge and freezer space than we need! And the convenience of a water and ice maker is a huge bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this refrigerator. It is very roomy & I love the convenience of the ice & water from the door. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery, Price

    Rated 5 out of 5 stars

    Love my new appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices right, fast delivery and great service! I was able to replace a broken fridge within 3 days which was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its spacious , easy to clean although i had a problem in the beginning because it wasn’t installed correctly so they sent two technicians on separate times and it was minor. The first tech did not plug it in correctly but everything is great. Some techs know what theyre doing. It happens. Human error

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never been happier. Spacious and sleek. Totally love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good All-Around Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all-around refrigerator! Affordable and produces a lot of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of side-side style due to all the issues that can arise, but after doing research and taking the time to make sure the compressor issues have been addressed - I am happy to report this fridge is fantastic. Runs silent, easy to pull doors and soft close for those late night snacks. Space so far isn't an issue. I would recommend to wait on one of the big four sales - very worth it at the price we snagged it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It fits perfect in our space. I like that it tells you exact temperature numbers. We have not used ice maker at this point, so I can't rate that. Inside space more than adequate for us. White matches our other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well Keeps food cold and at the temperature you set it to. I like being able to see and adjust the temperature on the outside. It’s not as spacious as my old 20 year old Refrigerator though. Only issue is had was the delivery man was rude to me because I didn’t pay the haul away fee and he had to move the old fridge before getting the new one in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased and Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this side by side to finish our kitchen appliances in GE's slate color. We are pleased with the size and quality of this unit. It has the features we needed and more room than our other side by side. In all fairness, it may be slightly bigger. The storage compartments are similar but better organized. The only fault we would cite is that the slate finish only appears on the front, whereas we expected it to be on all four sides. Where our refrigerator is located, the front and right side are exposed. The black finish on the side clashes with the slate on the front. It gives the refrigerator the appearance that GE ran out of the slate finish. The refrigerator goes from a regal appearance in front to a cheap appearance on the side. The pictures you are allowed to see do not show the side views except at a very slight angle that most people would not notice. This was deliberate on GE's part, or it would not have left this view out, showing the black finish instead of the slate. Deceptive!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this fridge the space is perfect for our family. Ice is a perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Long wait, Small

    Rated 3 out of 5 stars

    It looks bigger than it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door storage is an odd size. In reality it is very small. Ice cubes frequently drops to the floor of the freezer. I would not recommend. The freezer is not as cold as prior refrigerator

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE 25.3 side by side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and it works well. No complaints about the unit itself. Installers were rude, stole 2 pound package of Havarti cheese and a pound of sliced salami (in their defense it was almost lunch time), did not level the refrigerator, did not install any shelves or accessories, broke a large flower pot in the outside walkway. I would recommend hiring a different installation company. I especially like the number door and shelf spacing options that appear to be unavailable on other brands. I like the option to add cubed ice since I do not have a water line hookup available.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new refrigerator and that it is working well for you! -- To best address your installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Delivery, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good price. Excellent delivery service personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has been a good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to this fridge is that despite all the measurements we made to make sure it fit our space, it was too tall on one side. I had to take the cabinet down and plane it about 1/2 inch to get the fridge under the cabinet. Otherwise, it runs like a top, makes plenty of ice, and seems to respond to the controls quite nicely. We have had this a couple of months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with the size and operation of this refrigerator. Especially like the bright light in the refrigerator side. We chose to turn off the ice maker, so it now runs quieter than our previous refrigerator . Wish the light was more visible across all the shelves on the freezer side. The refrigerator shelves are adjustable, but we wish they could be adjusted a little lower than they currently allow. It was a little trial and error to install the shelves on the doors since the instructions are very minimal and just provided pictures, but no written instructions. It would have been helpful if the manufacture had clearly identified the different shape shelves and included that identifier in the installation pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    aesthetics and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has nice lines and looks more expensive than the price. Keeps sensitive items cold without freezing them on the refrigerator side. Freezer is spacious with plenty of shelf space making it easy to find what you're looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has its pros and cons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ice and water dispenser. The ice maker doesn't jam up like my previous LG. But I did like the door in the door effect from my LG; this GE model doesn't have that. The refrigerator portion seems to hold our contents just fine, though. The freezer is smaller than my old LG but it will suffice. But the LG didn't even last 6 years so I'm hoping for reliability and longevity with the GE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is so lightweight and spills wipe right off instantly. The icemaker is awesome and fills up quick. Temperature is very cold and the look is modern.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery, Space

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge lots of room. And the delivery guys were great also. Thanks Best Buy and see you on my next purchase.

    I would recommend this to a friend
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