Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 12375530
Customer reviews
Rating 4.2 out of 5 stars with 1385 reviews
(1,385 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the product's overall performance, appropriate size, and large capacity, noting its quiet operation and ease of use. However, some customers have experienced issues with the noise level, installation, and the spin cycle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Happy with this set. Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this set. Very nice,quiet, easy to run & large drum . Best part it’s like a full size set. Takes up less room.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economic safe water electricity and time i'm so happy with this product
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a stackable in new home and this worked great. Much larger washing capacity than I thought.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Little damage but is it working good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bad for a price and was available in the store I don’t need to wait
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
GE unitized washer dryer model number GUD27ESSMWW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's compact yet does fairly good size loads. This washer dryer unitized set works well. Highly recommend.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 3 out of 5 stars
Product Arrived damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I receive the product and never open the box, until the installation person schedule with Best Buy arrive and when he open de box the product was damage. He refused to install it in that conditions.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
This really gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So smooth,quite heavy duty.GE is quality since day one.you will feel the difference for sure.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
Rust!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laundry center in August 2019 as part of a remodel. Didn’t actually install and start using it until November 2019. I have probably done 20-30 loads of laundry in it, there is rust spots all around the top of the inside tub! The dryer is fine but the washer is terrible. So Disappointed in this purchase!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
$1439 and it doesn't BUZZ when cycles finish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe I paid $1439 for a washer/dryer that doesn't indicate when the cycles are finished. No buzz, no sound what-so-ever. I called GE, they said I had to by the $50 Wifi Adaptor to get a notification on my phone when the washer cycle is finished. I bought it and it now hangs just below the washer dial in the front. Looks terrible. So far nothing to tell me when the dryer is finished. Sorry I bought this.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Stacked success!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product! Great size! Fit in my understairs closet in lake house. Delivery & installation were perfect! Highly recommend product & Best Buy!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend Rated 3 out of 5 stars
W/D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in damaged in two locations one is pretty bad.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Customer - Thanks for your review. We are sorry to hear that the product came damaged. We encourage you to replace the unit at the place of purchase. We apologize for any inconvenience it has caused. Olga@GEA
Rated 1 out of 5 stars
Just Don't, Save Your Sanity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer broke a week after we got it. A huge (12inx8in) piece of metal was layongon top of a half washed load of our clothes. It took setting up three different appointments to get it removed and replaced by Geek Squad due to there incapabilities and staffing. I had to use a laundrymat for 3 weeks. I am definitely going to rethink future purchses.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us. We’re so sorry to hear that your washer stopped working so soon; however, we ‘re glad that you were able to get the defective unit replaced. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience your previous washer has caused you. Please know that should you ever need additional assistance, you can always reach out to us on social media. Thank you for being the best part of GE Appliances; we hope that there will be an opportunity in the future to regain your trust in our brand. All the best – Matthew@GEA
- Pros mentioned:Washer performance
Rated 5 out of 5 stars
Great Laundry Set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its been an amazing appliance for the month or so I've had it. Very good at cleaning and drying, very simple to use and doesn’t leave me wishing it worked better like some others have. Its great for a weeks worth of laundry from 1 person and maybe some extra pieces. Im sure you could fit 2 peoples worth in there tbh.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, SizeCons mentioned:Noise level
Rated 4 out of 5 stars
Good value - Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and good size. I can fit quite a bit of laundry in the washer. Usually my load of bath towels is pretty big - 10 - 12 regular size bath towels, 4 hand towels and 8 washcloths. The washer easily handles this size load and the dryer has no problem drying them completely. The spin cycle is pretty thorough and it seems long, but it definitely helps with drying quicker. The water level can be set to precise fill or small, medium, large or super; which was a HUGE selling point for me. I like to make sure all of the clothes are covered with water. The machine is a little loud but for the size and price of this machine, it's worth it. Overall, it's a good value and I'm happy with my purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Washer performanceCons mentioned:Noise level
Rated 2 out of 5 stars
Eats your laces!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So my landlord bought this combo for our apartment about 3 years ago. We use it about 2-3 times a week and still works fine, in terms of washing and drying. The biggest reason I give it a 2 stars is because never in my life have I ever had a dryer eat my clothes. If your clothes has laces, you need to tie them so they aren’t flopping around and inverse the clothes so the laces are inside the clothing (whether it be pants or hoodies). If you don’t, it will get caught on the top right side of the dryer, above the door. N you will hear like a strange sound that tips you off something is wrong. I have to rush to the dryer and immediately open it to stop the dryer from destroying my laces. Some pieces of my laces have fallen off into the abyss of this machine, forever gone. We been able to mitigate this by doing the procedure I mentioned above but it doesn’t make it a foolproof plan, maybe someone who sees this and can relate, may have found a better solution. If you did please share! But other than that, it does the job in washing and drying, never had any leaking issues or any other major issue. Due to the limited space in my apartment, can’t really get anything else, cause in NJ you pay $2000 a month for a hobbit hole. Anyways, if ur clothing doesn’t have any laces... I would definitely recommend this machine, aslong as loudness doesn’t bother you as the spin cycle is screaming at the top of its lungs to inform you it’s spinning.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello CarlosRamos, thank you for your review. We are sincerely sorry your unitized washer/dryer is eating the laces on your clothes. We understand how that would be frustrating and would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via the “Contact Us” link on our website. Thanks for choosing GE Appliances! -Chris@GEA
- Pros mentioned:Capacity, Washer performance
Rated 5 out of 5 stars
My new GE combination washer/dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am thoroughly enjoying my new GE combination washer/dryer! I have had an old set for many many years and decided to replace them with an upgraded set which has a few more features including a larger capacity for more clothes if you choose. It is a lot more quiet; also it washes and wrings the clothes so extremely well! The dryer seems to get the clothes dry much faster! I am very pleased!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, it seems it is doing a good job. The unit is efficient and the dryer is a good size. It is also energy efficient and it does not take a lot of space. We have had it for about 10 days, so we will see in 2-3 months what happens.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Washer performanceCons mentioned:Noise level
Rated 5 out of 5 stars
No bending to find your laundry in this unit. Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one before and loved it. Went with my home which sold. New home came with front loaders hated them. Stooping and reaching for the odd sock or underware left in there. Thrilled when washer broke and I went and bought this unit right away. Love it love it. Does not have audible dings when loads are finished and does not have dings when drying done. The only fault, however I just set the timer on my watch. Minor detail.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, SizeCons mentioned:Noise level
Rated 4 out of 5 stars
Great unit just a tad noisy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the unit. It is the right size for our space and it fits a good amount of clothes. Not giving 5 starts because it is a bit noisy, but I'm OK with that... just close the laundry room door and it is not that bad.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Washer performance
Rated 2 out of 5 stars
Bang Bang Bang
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great... thus far. We've had this since January. It's ok but be prepared to wash EVERYthing on Bulky Mode. Even non bulky things. I'm not overfilling it. I confirmed with repairman and he said to wash everything on Buly mode. Otherwise it won't spin the clothes out and they are sopping wet at the end and then you have to waste even more time setting it to drain & spin. Thus it takes forever to do one load of clothes. Every once in a while, even the bulky mode leaves them sopping wet. It's extremely frustrating. Also make sure you turn it to off and then straight to buly otherwise it will wash at one of the other modes and then not wring the clothes out. You have to turn it to off and then bulky every single time. so annoying. I miss my old stackable unit that lasted for 21 years and just washed clothes :(
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friend

























