Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 12375530
Customer reviews
Rating 4.2 out of 5 stars with 1385 reviews
(1,385 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the product's overall performance, appropriate size, and large capacity, noting its quiet operation and ease of use. However, some customers have experienced issues with the noise level, installation, and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Washer/Dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo washer dryer works well. The first one we had (same machine) lasted 8 years so hoping this one lasts longer. We like that the machine takes up little room in our laundry closet. I like having a top load washer.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Ease of use, Washer performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Enjoying my new washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new washer/dryer was finally delivered on 8/6 which I thought was too long but I guess it was worth the wait. So far I've been using this machine for about 2 days and its been great. According to other reviews that are posted regarding the noisy sound their W/D made, I actually find my W/D to be less noisy or quieter than my previous W/D. It's easy to use and does a superb job washing/drying my laundry. I would recommend this machine.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 4 out of 5 stars
Extremely loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size washer and dryer but it is extremely loud during all stages of the wash cycle. I’m not sure I would buy it again.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friend - Pros mentioned:Capacity, Ease of useCons mentioned:Noise level
Rated 4 out of 5 stars
Overall good washer and dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one unit saves space but can hold a lot of clothes. The washer does make some noise, but is easy to load and set. The dryer drys clothes well however it would have been nice to have the door open from the left vs. the right side for us.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 4 out of 5 stars
Nice GE stackable unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nervous about buying this and after reading reviews on this product, I purchased it. Washer works well especially in the auto fill water cycle, it’s a bit noisy but it washes clothes really well. Dryer is nice and spacious. This machine is being used in a spa where we use this unit from 8 am to 10 pm every day. So far the unit has held up to the demand.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent unit for small space but not long after purchase, we noticed it started making noise. Because not every review noted this, I figured it was worth a chance but my unit is very loud when operating. Life happened and I haven't been able to have someone come evaluate it but I will be reaching out soon!! This is the only drawback so I'm hoping it can be fixed.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Washer performance
Rated 5 out of 5 stars
Washer confused at first but now I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a long time to finally bite the bullet and get another washer/dryer combo. I had gotten by without the dryer for many years but with the amount of rainy days, it was time to finally get my old washer/dryer stacked replaced. I settled on this unit because of the size of the dryer barrel. It was nearly standard dryer size. I didn't look much at the washer as I figured a washer is a washer. The item was delivered (kudos to the delivery guys; they were great) and installed. The dryer was great right from the first. I never realized how much I missed a dryer. The washer, however, was a pain for that first day. It wouldn't advance to the rinse cycle! I finally reset the unit per the manual instructions and it started working. Now that I've got how to use the washer down pat, I love it. I love both units. The washer doesn't need as much soap to get the clothes clean. The dryer doesn't overdry my clothes. I'm really happy with the purchase. Kudos to the sales person, James, for his help and also kudos again to the delivery crew.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washing machine for over a month at least and my kids and I have been very impressed with how well it works and how much it fits! I was a little bit worried with how the angle would be being because the lid doesn’t open all the way, but it’s actually perfect!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Size
Rated 5 out of 5 stars
High end washer/dryer combo at reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger capacity then my old regular washer and dryer. My clothes are coming out cleaner than before and wrinkle free. Easy to use with many wash and dry options. Takes up a lot less space than my old washer and dryer. Quite while in use. Do wish it had a buzzer, letting you know when the wash and dryer loads where done.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friend - Pros mentioned:Washer performance
Rated 4 out of 5 stars
Good quality product, just some bad luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine overall is a good machine. The ordering process was a little messy, the specifications state that it does NOT come with a drain hose (seemed strange) so I contacted customer support to verify. They checked and said it did not come with a drain hose, so I went to Lowe's on my way to pick up the washer at Best Buy, (Best Buy does not sell drain hoses), the washer was not ready to pick up, even though I recieved an email saying it was. I went back the next day and picked it up, the boys there at Best Buy wanted to put it in my truck on it's side because it was so heavy and tall, I told them I had read that it should be transported upright, they said it would be fine, just as they were getting ready to put it in the truck, I noticed stamped on the box in large print, DO NOT PLACE ON SIDE TRANSPORT UPRIGHT. I pointed this out and they then decieded to place it upright, I get home get it out of the box, and I does in fact come with a drain hose! So a trip back to Lowe's to return the drain hose. ( a simple correction to the specifications would resolve this) I get the machine in place and do a load, the washer sounds fine, washes well, dries fast, very happy. 3 loads later on day 3, the washer begins making a strange sound when starting to spin, I contacted Best Buy via chat, about returning the machine and ordering another one just like it,(since it is new, I didn't want to have the Geek squad come out, it takes time and having people in the house right now is not an option. I was getting ready to return the washer and the big snow storm hit, making it impossible to get out, I picked it up on Feb. 3rd, contacted them on the 6th about the problem, I couldn't get out until the 18th, by then the 15 day period had passed. So I guess I will live with the noise until it breaks, then bring it to them for repair, with Covid my wife and I don't want anyone in the house, we are retired and keep to ourselve's until this Covid blow's over. We purchased the 5 year extra warranty. Overall happy with the machine, just wish we could have met the 15 day deadline for return, then we wouldn't have to wonder when it was going to break. It is what it is.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Ease of use, Size, Washer performance
Rated 4 out of 5 stars
Good size for Spacesavers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for elderly family member. He loves the easy dial knobs. Large washer for a space saver set. Dryer works very well. So far, for a few washes and drys, doing well.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Size, Washer performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Nice fit but can be a little noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fits the space perfectly. It’s a little noisy during the first cycle but after that it’s fine. Gets things clean and dry quickly. Does everything that We want
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Washer performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Good solid unit with many bells and whistles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good stacked unit with many setting and possibilities. The washer is a little noisy on the rinse cycle and the entire cycle on normal speed takes too much time but the results are pleasing. The dryer does the job well. This is an expensive unit but seems to be one of the better combo unit looked at.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Pleasantly Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize how much more energy efficient this unit would be after replacing my old model. Also both the washer and dryer are designed to handle a larger capacity load, even though the unit fits into the same space. And it's easy to operate, despite featuring multiple cycles. So glad I finally bit the bullet and made the purchase; I should have done so sooner.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance, Washer performance
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stackable washer and dryer exceeded expectations—quiet, efficient, and space-saving. Clothes come out clean and fresh every time. Perfect for small spaces and busy households!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 2 out of 5 stars
GE Construction and Operation... Stay Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got this installed in my apartment to replace decades old unit. I can say, this unit will only last 3 years, 5 at best... seriously. Parts holding plastic buttons to front control panel got popped off holder. I had to take off front control panel and then I got good look at cheap plastic material and build quality. CONS: • Buttons, knobs, construction on control panel ALL PLASTIC! PROS: • Dryer works well • Dryer has large capacity • Washer has large capacity • When washer works, works well Cheap plastic construction feels extremely week and will break soon after becoming weaker over time especially after being exposed to dryer heat and washer humidity cycles. My particular model is GUD27ESSM1WW but I do see the same overall construction and specs. Just my PSA, I hope this helps a few people to go with another brand that doesn't construct it so cheaply so it will break after 1-year warranty.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Great washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washing machine/ dryer combo is great. It’s larger than the 25 year old it replaced and still fit in a 27” wide space, and is more efficient. It washes and dries a standard size load easily. The only minor drawback is it does not have a end of cycle buzzer when either the washer or dryer is done. I use the timer on my iphone for that. Other then this minor inconvenience, it is a great combo for small spaces.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Great for apartments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds a lot of laundry and washes clean with minimal water usage, thanks to its built-in settings. Switching from an older stackable, this one is much bigger on usable space inside the washer and dryer. Very impressed with this unit.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
GE does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works great. Simple easy and compact. Fit in my small closet to replace an older unit.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer worked out great has the capacity and the size that we need for a small camp.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend

























