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Rating 3.6 out of 5 stars with 57 reviews
JohnA Posted
It helped to keep the room cool until I got my unit replaced.
Emelex Posted
This unit is too loud. Did not deliver on my expectation
Posted
The sound level of portable air conditioners varies depending on the fan speed. They're approximately 59 dBa (decibels) at the maximum fan speed setting. By way of comparison, 60 dBa is the sound level of normal conversation measured 3 feet away; the average ambient noise level in a home is 50 dBa. A vacuum cleaner produces 70 dB measured 3 feet away. If you believe the noise is abnormal, we recommend you take advantage of the one year warranty by calling us at: 1-800-432-2737. -Don@GEAppliances
KelsieH Posted
This AC is powerful! It has kept our house nice and cold during extreme heat waves! I love all the different settings.
JOED Posted
it leaks.. its very loud. Do not recommend for a bedroom setting.
Posted
Thanks for sharing your feedback on the sound level and performance. Regarding the leaking, if your unit is properly installed and leveled, it should not leak inside the home. Be sure the exhaust vent connections are secure, since any air leaks can reduce efficiency and cause moisture buildup. The exhaust hose should also be positioned correctly, with part of its length resting on the floor. Additionally, the unit must sit on a flat, level surface so the internal moisture tank can function correctly, shutting the unit off when full and preventing overflow. -- If those tips don’t help, we recommend seeing page 17 of the Owner’s Manual for warranty exchange information. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
EliF Posted
Bought the unit, 3 months into usage and all of a sudden all types of problems arise. 1) Loud, it’s as if something inside is broken, just like a bad belt on a car with the squeaking. 2) The constant water pool on my carpet, not even an hour AFTER EMPTYING the unit. 3) Spits water through the top fan that blows the cold air! Best part. GE can only offer a mail in voucher to refund the purchase of a second exact same unit, they don’t refund your first unit even if its under warranty! Incredible!
DawnpF Posted
Works great! Very easy install. Smooth ordering process.
KarljD Posted
very noisy. damaged my wood floor with rubber goop leaking out the bottom. cools ineffectively. ended up leaking when the unit got moved. it's very poorly made and designed. GE bought Haier appliances, and they were not a first-rate brand when I bought the product, I had no idea that it was Haier. ended up returning it to best buy because the product was such a poor design and the noise and the rubber coming off was unacceptable.
DanyellelP Posted
Just isn’t good quality and doesn’t even work well. Terrible purchase
Posted
We'd like to look into the issue with your air conditioner to see how we can help. Please reach out to us via private message on our Facebook, X, or Instagram account with a description of the issue, your model/serial number, and your contact information and we'll be happy to review and get back with you to discuss. Alternatively, you can contact our team directly via phone at 1-833-4BODEWELL for assistance.
Chris Posted
The GE customer service was very good and gave me a coupon for a replacement but this AC died in one week after only using it a few times
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We are sorry that this air conditioner stopped working after only one week. However, we are happy that our team was able to assist you with getting this unit replaced and we are confident that your replacement air conditioner will serve you well for many years to come.
MannyG Posted
Good performance and worth the price I spend in acquiring the unit.
JayanB Posted
It's a great Air Conditioner to buy and we really like it for our room.
Ryuuku Posted
I bought the product in the evening and returned it in the morning when the store opened. It made so much noise that I couldn't hear my own thoughts. It's the only product I've ever bought and regretted.
RosaP Posted
Back. Too noisy. I strongly advise against buying it
Posted
We appreciate you sharing your experience with your portable a/c unit. It's normal to hear some noise while the a/c is in operation. Thanks for the feedback. -Don@GEAppliances
Claudia Posted
Quit working 13 months after purchase was leaking glue like substance on rug not cooling. According to GE CAN'T BE FIXED NO PARTS FOR UNIT EITHER! GOODBYE GE
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We are very sorry to hear you are having this issue with your air conditioner. Please know this isn't the ownership we want for you and request that you reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you. Joyce@GEAppliances
EasternKentucky40865 Posted
We did not find this product to be sufficient for our needs. It was very large and clunky. Additionally, connections, etc., were challenging.
Posted
Thank you for taking the time to leave us your review. We regret to hear that this AC Unit did not meet your needs for your home. We do hope you were able to find another GE Appliance AC unit to accommodate better. If we can help with anything in the future let us know.
PortableAC Posted
I am really shocked by the failure of this unit, after working for two nights in the bedrooms and for the duration of sleep, to show strange sounds, bad smell, poor cooling efficiency, vibrations in the cooling fan that you can easily notice, in addition to the frequent pooling of water inside it and the need to empty it continuously. I'm gonna pick it up. It's a piece of junk.
JoellenS Posted
Keep shutting off once fan runs than comes back on
Posted
For best performance place the air conditioner 20” from the exterior wall and maintain a minimum distance of 30” on all other sides. If you continue to have difficulties, please call 1-866-907-1655 to discuss your options. -Vikki@GEAppliances