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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the 36" Built-In Gas Cooktop's burner size as a positive feature, with comments praising the variety of burner sizes and their functionality. The cooktop's ease of use and cleaning are also frequently highlighted as advantages. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cook top, nice clean finish and does exactly what it does

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY WITH SERVICE OR GAS INSTALLATION.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas cooktop is just fine. It was the only GE cooktop where the order was accepted by GE. The BIG PROBLEM was Best Buy sent out incompetent gas installers. We had a gas leak in our house for a week! We finally had to call out Teco/Peoples Gas. Also if you call to complain, you are put through to Columbia, S. America and most of the time the Reps for Best Busy would hang up on us. Terrible service if you are purchasing an appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and hopefully will last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE stopped making replacement parts for our old cooktop so we bought this replacement. Best Buy has the best price and great installation team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE gas cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described and at a good price too!! Best buy was able to price match another competitors price, all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stovetop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a drop off, no installation. Other than delay in receipt no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself the hedache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I would say Garbage. Poor knob quality. two weeks into it the knobs stopped turning do yourself a favor and stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not flat unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cook top had to be sealed because it did not seat flat.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Takes time to heat the utensil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes too long for the utensil to heat up. I feel the the utensil rack is too tall.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We certainly understand your concern with your cooktop. Here is a list of recommended utensils to use with our gas cooktops. Aluminum: Medium-weight cookware is recommended because it heats quickly and evenly. Most food brown evenly in an aluminum skillet. Use saucepans with tight fitting lids when cooking with minimum amounts of water.
      Cast-Iron: If heated slowly, most skillets will give satisfactory results.
      Enamelware: Under some conditions, the enamel of some cookware may melt. Follow cookware manufacturer’s recommendations for cooking methods.
      Glass: There are two types of glass cookware – those for oven use only and those for top-of-range cooking (saucepans, coffee and teapots). Glass conducts heat very slowly.
      Heatproof Glass Ceramic: Can be used for either surface or oven cooking. It conducts heat very slowly and cools very slowly. Check cookware manufacturer’s directions to be sure it can be used on gas ranges.
      Stainless Steel: This metal alone has poor heating properties and is usually combined with copper, aluminum or other metals for improved heat distribution. Combination metal skillets usually work satisfactorily if they are used with medium heat as the manufacturer recommends.
      Stove Top Grills: (on sealed gas burners) Do not use stove top grills on sealed gas burners. If you use the stove top grill on a sealed gas burner, it will cause incomplete combustion and can results in exposure to carbon monoxide levels above allowable current standards. This can be hazardous to your health.
      Flat bottom griddles: May be used because there is room underneath for proper air circulation. Also, for cooktop grill units, follow the manufacturer’s instructions/information for proper use on a gas cooktop.
      Woks: We recommend the use of a flat-bottomed wok. They are available at local retails stores.

      Note: Do not use a flat-bottomed wok with a support ring or wok holder (wok ring). Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels above allowable current standards. This could be dangerous to the user’s health.
      Exception: Cafe Professional Ranges and Monogram ranges have reversible grates. The other side of the grate is curved to hold a wok. Let us know if there's anything you need. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop for my needs. I glad the grates are black. My previous GE cooktop had gray grates and were a pain to keep clean. However the cooktop I replaced had a burner lock feature which the new one does not.

    I would recommend this to a friend
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