Customer Ratings & Reviews
- Model:
- GTW465ASNWW
- SKU:
- 6325628
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.
This summary was generated by AI based on customer reviews.
Broke after 1.5 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this GE Washer (4.5 cu ft Top Load Washer with Precise Fill, Deep Fill, Deep Clean and Deep Rinse - White, Model: GTW465ASNWW, SKU: 6325628 in July 2023. The machine broke after 1.5 years of weekly use. The agitator and its base completely broke off. The bolt that holds the agitator in place had rusted and snapped. The top half of the bolt was trapped in the agitator. The washer does not work without an agitator. The washer was just a few months past the 1 year warranty period offered by GE. I had a repair man come by thinking the bolt could be replaced easily, but he said the repair would cost at least $450 part plus labor. The part connects to the transmission shaft under the basin, and the unit would have to be taken apart. He did not believe it was worth repairing. My home warranty would not cover the repair because the part had rusted. My GE purchase was a huge disappointment. I am shocked that the GE washer broke in such a short period. I trusted GE to make good quality lasting products, and now I have to replace my washing machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear you've had this issue with your washer. This isn't what we expect to hear and understand your frustration. We would like to look into this for you. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Perfect features, perfect size, perfectly easy to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple & uncomplicated to use, that being said, it has all the features you need, love the Precise Fill (which removes any guess work) & Auto Soak features.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine works great I’m enjoy every minute of it
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washer offers a range of features such as multiple wash cycles , load size options, and energy - saving modes. I highly recommend this washer & I got a great deal. Thank you Best Buy (:
I would recommend this to a friendGE Washing Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I give this washing machine a 5 star because it really washes well. The only negative is that the agitator is louder than what I've been used to.
I would recommend this to a friendGreat washer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a washer that was not totally digital on the display. Found this washer (along with matching dryer). PERFECT! I am able to chose my water level or use the precise fill option. Basic, yet has a few bells & whistles. Love the dials - no need to tap a button numerous times to chose what I need. Handles King size sheets, blankets, etc. Would highly recommend this washer, along with matching dryer!
I would recommend this to a friendGreat washer with a huge capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was on sale and was a scratch and dent model. It is easy to operate and will even wash a queen size comforter
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rust
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Feb 6, 2024 and already shows signs of rust. Works well, but I can't imagine how it will rust out bad eventually.
No, I would not recommend this to a friend Working well so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech membership is paying off pretty well. I was able to purchase a washer and dryer that came out and installed both. No issues
I would recommend this to a friend- Cons mentioned:Noise level
The excruciating noise, doesn’t wash much.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lemon, please be aware! Had it fix 3 times already, thank God I bought insurance and finally it will be exchanged. It makes the most annoying scratchy loud sounds that my neighbors made a complaint. You can only wash underwear, never anything bigger than that. It’s a been a headache. Finally soon it will be over and will be able to get a real washer.
No, I would not recommend this to a friend Washing Machine GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient- just what we were looking for!
I would recommend this to a friendGreat service and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gear product. The guys came and installed the Product in a timely manner professionally.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves how big the barrel is. Clothes comes out really clean.
I would recommend this to a friendAwesome Install!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were good and helpful. And within the day we got our new washer up and running
I would recommend this to a friendAwesome washer/dryers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the this set of washer/dryer. Never does me wrong
I would recommend this to a friendGreat product for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you pay and the quality it is, its perfect!!!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE washers are the best! Simple set up and the washer gets the job done!
I would recommend this to a friendDeep Water option is a sham
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. The deep water option is a sham which is why we bought it. The drum doesnt fill more than 50% deep with deep water on and water level set to max. Many clothes will stay above the water line the entire wash cycle as the water is not deep enough to pull them under. 2. Also, the only rinse option is cold water which is not always the best option. 3. And there is no way to manually advance the cycle from wash to rinse to spin dry. Once you start a cycle, you have to wait it out. Not happy and very disappointed in GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly appreciate you taking the time to reach out to us about your washer and are sorry to hear that you have not been pleased with its operation. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. Rest assured, however, that your clothes are still being cleaned just as sufficiently as before despite the lower amount of water being used. We recommend using smaller loads as to not overload the washer as well. Additionally, we have passed your feedback along to our washer design and development team for future improvement and consideration. We hope this helps. -Chris@GEA
Money well spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Quiet very efficient. I recommend to anyone lookkng for a washkng machine.
I would recommend this to a friend- Pros mentioned:Ease of use
“Which ones take quarters?”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer needed to be simple and easy to use. I had never owned one before, and my first question was “Which ones take quarters?” The question spoke volumes to the sales person, and I knew GE had a good, reliable reputation. It was an easy choice.
I would recommend this to a friend
