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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 148 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the cooling capacity of the 450 Sq. Ft. Smart Portable Air Conditioner, with many stating that it effectively cools medium-sized areas. The remote control app, smart features, and Wi-Fi connectivity are also well-received, allowing for convenient temperature monitoring and control. However, some customers express concerns about the noise level, price, installation challenges, and the length of the exhaust hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 148 reviews
  • Rated 5 out of 5 stars

    Great AC Unit. wish it had better window fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Cools great. The "adjustable" window panels had to be cut with hacksaw. Furthermore, they have to be cut precisely to keep the hose from disconnecting from window panel. (Set it up and you'll understand) Duct tape helped as did putting a few shims of wood under hose because it would pull out window panel under its own weight. Now it's secure

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Summer heat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keeps my room cold and enjoyable during the summer heat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for average rooms!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for my children’s room. I love how I could adjust the timer and ever turn in off from my bedroom!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ac part works great, window part is terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac works great. The window portion for the exhaust is terrible. We had to change it around to have the clamps on the correct side. The “locking” slider for where the hose meets the window portion didn’t lock as well. There is a large gap between the window and the window adapter. Contacted GE about it who basically told me they don’t warranty the window part. I was disappointed with GE customer service. We Jerry-rigged it and it works. Just not ideal when you spend 500 on something.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 years old and not working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason giving 3 stars. First year worked great. 2nd year seems less. Starup this season. Nothing. Not even 2 years old. Not cooling. No blockages, clean filters. Disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal. Price and service were good. Very handy equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty satisfied. Works well, would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very Compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but is very loud, does cool off my apartment,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in the bedroom. The best thing about the portable A/C is I have set it up with Alexa to change the temp down at night before we go to bed and increase in the morning to a temp appropriate for us not being in the room. This has saved us a lot of money on our electric bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of window unit. Works great and love the fan tilt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey for the area it cools but does remove humidity well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great … for a few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because our bedroom windows were too small for a standard window air conditioner. Other than being significantly louder than a box fan on high, it worked pretty well at keeping our bedroom cool for the last half of the Summer 2020. We plugged it in and turned it on today for Summer 2021 and it is no longer cooling. I spent the last 2 hours on hold and in Twitter DM's with GE Appliances to get the unit returned. I'm looking for another unit to get us through this summer now. When it worked, the app was decent and the remote control was OK. The plastic exhaust adapter just barely fits in our 20" wide window.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for sharing your experience with this air conditioner. We're sorry to hear it has not started 2021 off as it should. It's good to hear you have reached our and received help from our social media team. Please feel free to let us know if we can help with anything else. - John@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, her house a/c died and will take some time to get it replaced (35yr old system). So we bought this to get her thru this horrible heatwave. She loves it. Now mom won't melt away!! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit in the attic and it works. Keeps the attic nice and cool I just wish I got the 12,000 BTU I want to but freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't too many days out the year here in Western WA where an A/C is really necessary. But since I've been WFH during coVid, this thing has made some hot days very bearable. Would buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware: won't fit in many windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual shows that the exhaust plastic piece you put in your window has the vent hole on the RIGHT side.However, the piece that comes with the air conditioner has the vent hole in the MIDDLE. As a result, the extension piece can only slide a few inches before hitting the vent. So, despite what the manual says, take heed: If your window is between 20" and 30" wide, THIS UNIT WILL NOT FORM A PROPER SEAL IN YOUR WINDOW.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Cabel - Thank you for reaching out about your air conditioner. We are very sorry to hear about the trouble installing your air conditioner. Sometimes, a panel may need to be trimmed to allow proper installation. If this is not possible or you would like another way to resolve the issue, please email us at [email protected] and mention this review. Thanks! - JB GE_Appliances

  • Rated 5 out of 5 stars

    Greatest portable unit of all time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, quiete and cools down our apartment with no problems. There is an app that lets you control the temperature, mode and speed. It’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this air conditioner. The app works well so I can turn it off and on as wanted when I am out of the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that impressed -shuts of once it thinks it's reached the desired temp. Wish this was a setting I could shut off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      Thank you for taking the time to review your air conditioner. The compressor shutting off when reaching a desired temperature is a normal feature of our air conditioners. Try setting the temperature to a lower setting if the room is not cool enough. Let us know if you need anything. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our studio basement apartment to help cool it down. Easy set up and use.

    I would recommend this to a friend
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