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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,214.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,136 reviews
  • Pros mentioned:
    Capacity, Detergent dispenser, Ease of use

    Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer three weeks now and it's been great thus far. It took us about a month of researching, reading reviews, and asking friends about the best front load washers. What we like about this GE washer is the Microban ventilation feature which helps to reduce mold and odor. After each load, the washer reminds you to vent the system and so far, so good. Other features we love is the automatic detergent dispenser, Wifi integration, and its options. It is easy to use, holds a lot of laundry, and is minimal in noise. We've enjoyed it and hopefully it will remain that way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice, no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. So far it's been a good washer and dryer set. My wife likes the smart features that give her notices on her phone when a load is done. It also updates the software through our wifi if necessary and keeps track of your usage. We also like the automatic soap dispenser. It keeps you from using too much and then you only fill it once in a while which helps eliminate spills and makes doing the laundry faster. Plus, you can set it to use more or less soap. I put it to "less" and the wife has not complained. In fact, with our old LG washer, she used to complain about it not putting enough water because she would smell soap on the clothes after a wash. No complaints with this one and the clothes are clean. Another thing my wife used to complain about with our old washer was it would smell. That's a common complaint with front end washers. But this one has a vent system that airs out the drum after use. It can also be set to do this after a wash, spinning slowly while circulating air through the drum until you come and take out the clothes. For these features, which aren't on other brands, we bought this set and are happy. They weren't rated as high as some other brands on Consumer Reports, but after reading the actual 1 star reviews we decided that we would go with these. The last remark is the large capacity drum. You can wash sleeping bags, comforters, and large loads. Since my wife and I have an empty nest at this time, some reviews stated that the didn't need such a large washer. But since it automatically adjusts the soap and water, we haven't had an issue with that. I tell my wife to let the clothes build up and wash less often.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love My Blue Machines !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and delivered 1 month ago and would not hesitate to highly recommend this washer to any and everyone that is looking for a magnificent machine. Large capacity handles my bedspreads & comforters with ease....No More Laundromats !! Very quiet , easy to choose and operate cycles. Best thing is it does not hold that musty smelly odor like the old one did. Smells clean and fresh as long as you allow it to dry out after finishing your laundry.....leave door and detergent slot open over night to dry outvand then you can close it without worrying about the smells. To top it all off.... It's Beautiful !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we LOVE this washer! It’s very efficient, quiet and allows us to do more laundry in a much shorter amount of time. The self dispensing detergent feature is really nice because there’s no risk of adding in more than needed. This washer also has a wifi feature that I don’t need, but love that I have it! It sends messages a few minutes before the cycle ends, once I is completed and again 30 minutes after the cycle ends. So for someone like me who gets distracted working on other things and ends up having to rewash loads of clothes- that won’t be an issue. The app also allows you to start and stop the washer. I also love its self cleaning feature and the fact that it vent itself. I haven’t tried the wash-dry cycle yet but I’m sure we will one day. This is a wonderful appliance so far, it’s helping my family stay caught up on laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer. Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It's my first big washer. Before i had portable automatic washing machine. It has big capacity for washing clothes with so many features. And it is smart washer . With smart things app you can operate them from anywhere in your home. You can control them. Washer is big enough to wash king size comforter. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a week but I absolutely love my new washing machine! Its a great size and the ability to add so much detergent helps us to save space. I've washed small loads, regular loads and a comforter. Each time, it has not disappointed. Would definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Cleaning workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. I’ma sucker for all things blue. The app is quite clunky - but kinda neat to see what the washer is up to and alerts on the Apple Watch when things are done or near done. The first load of laundry (a king comforter) must’ve freaked out the washer- it ran for an hour then the play / pause button started flashing. Argggg- so had to restart the wash all over again. Ran four more loads and they all seem legit. The auto dispense thing is really neat and I can already feel the sheets are super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I know it sounds weird saying that but it’s awesome. It does everything I need to do. It’s super quiet and really easy to use. If I keep the washer and dryer in the garage, but this thing is so quiet that I might be able to put it in the back room to free up more garage. Space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Works amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems, the color is beautiful and it washed really well! I love the smart dispense option and I have used the wash and dry option for small loads. Takes a while but it saved me time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color, fit our design great.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the front load on this washer and the fact that you don't have to add detergent every time you wash. It stores a huge bottle that lasts forever. Much nicer than our previous LG washer. I am very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it’s Wi-Fi connected and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with his washer the biggest selling feature is the vent system and so far so good and keeps the seal dry and smell free no more musty clothes! Love that it’s Wi-Fi connected and it tells you when your laundry is done as well. The detergent tank is super convenient as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    My Wife’s Dream Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high but so far we don’t regret the purchase. We have had these for two months and my wife has done 52 loads of laundry. No complaints about how it cleans. Waiting to see the next power bill because some of the cycles are incredibly long. We never timed our old machine, so maybe this is normal. Some cycles we would like to utilize but they’re an hour +. Time will tell how much energy and water they use. We joked about the wifi connectivity and Alexa connectivity. But my wife is using that feature constantly. You can easily look at the app to see how much time is left on each cycle and when the detergent is getting low. Plus, it’ll notify you when the clothes have been left for more than 30 min after the cycle ended. I would like to be able adjust the time on certain cycles and I don’t like the rinse and spin. There have been a couple of times the clothes didn’t spin enough, so in order to re-spin them, we had to rinse again. We do miss having a soak feature. The pre wash isn’t the same. My old washer I could soak for an hour or more. I believe one of the lower models does have soak but maybe not delay start. The drawers are nice and deep. We did pay a little more for the navy blue because that’s my wife’s favorite color! The aesthetic of the appliances is gorgeous!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with ample space for king size comforters,clean and dries clothing really well

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best washer I ever owned. Uses less water and dry spins way more efficiently 1300 rpm.which cuts down drying time by half. Love the fact that you fill the auto dispenser with up to 20 loads of detergent. No need to fill every wash. Not lifting the big heavy containers each wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the Detergent container!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, especially the load-and-forget detergent container. You can basically dump your entire jug of liquid detergent in a receptacle, and the machine measures out the per wash amount needed. Large capacity, and does the job.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you like the new washer and we'd like to welcome you to the GE family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice washer

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washer. Works well, got it because the doors are reversible, and its supper easy to do. Tooke about 45 minites to do the washer and dryer. You can also load in a bunch of detergent and that works good as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in delivery and installation. Love both washer and dryer, easy to use and great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washing machines I’ve ever owned. This is also the only washer that I’ve seen that has a venting function on it to help it dry out and prevent mold from forming, plus then you also don’t need to leave the door open to dry. For any of you that have pets know if you leave the door open those pets will try to get in there, so this way you don’t have to worry about that. It also has multiple other settings like steam, delicate, bulky bedding, etc… I also like it because when it does need to be cleaned everything is easy and at the front of the washer so you don’t need to pull it out for maintenance cleaning. That’s 2 big thumbs up for that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. First of all you can connect it to the GE app and get notifications when there’s 5 minutes left and when the load is done. My washer is in the basement so it saves me a trip downstairs. I have a google home smart home and it can be connected there as well. I love how the washer is so silent when is going through the cycles ( you practically can’t hear it). The features are really easy to use and it has a light feature so you can check inside whenever you want. Best part of it is that the spin cylcle is so good that when it’s ready to put the clothes in the dryer, they are basically not damp anymore. Definitely would recommend to everyone!!!

    I would recommend this to a friend