Customer Ratings & Reviews

It's only been with us for a couple of weeks, but this washing machine has so far been a reliable workhorse for our family of 7. We'd also been looking at the LG and Samsung models, but they were getting a little long in the tooth (3+ years) and this GE model had some new tech which was intriguing to me. Originally I was concerned about its size since it is smaller than the one it was replacing, but it has handled our largest loads with ease so far. The auto detergent dispenser is also great - it figures out how much detergent to use much more scientifically than when I do it myself - I think my clothes are actually cleaner. I gave it 4/5 for ease of use because setting up the WiFi was a little tricky. I am fairly technical and made my way through it ok, but I can see less technical people not finding it easy. But once it is connected, the app and notifications are actually much more useful than I ever imagined. Quite honestly I didn't think I'd ever care to know my real-time washing status and usage history. Wife loves the color (we got blue) and it has held up to the scratching of baskets and other stuff that we usually end up storing on top. Overall highly recommended

This Sapphire blue is a beautiful washer, and it works great! We purchase the matching dryer, and we love them both. We love the Ultra fresh vent and the Microban antimicrobial seal on the washer. No odors so far. Our favorite feature is the Smart dispenser. No adding detergent every time you wash a load. It dispenses the liquid detergent to the wash for you. We have filled the dispenser once and we have washed 10 loads so far without having to refill it. It holds a lot. This is an awesome washer. We highly recommend it.

We've only had the washer for less than two weeks. The first washer delivered had a faulty power button, but received a replacement within two weeks. Would possibly give 5 stars, but haven't had long enough to know if reliable. Time will tell whether the machine develops an odor/mold which has been inherent of front washers. Hope the 'venting' option eliminates this problem. It is fairly quiet, the clothes are getting clean and love all of the options!

Family is loving this washing machine. But then we come from an old school top loaded agitator. The power clean sanitize feature - it works - it got the odd smell out of all our bath towels that has lingered in the towels no matter how hot we washed them or how long. It's large size even worked great to wash our down feather king size feathers. Something we wouldn't think of doing before this washer. The auto dispenser is nice, saves time not having to reach for the detergent, measure it, pour it. A few minutes here adds up. We don't use the vent system but occasionally as that feature runs for a long long time. I don't like spending electricity for that. This model has the wash and dry feature - I tried it once out of curiosity. I didn't make it through to completion in trying it. I was quick to reach an opinion of that feature is the stupidest idea and I can't believe in the 21st century they could have an idea as ludicrous as this. Maybe if Coca-Cola decides to sell empty 2 liter bottles and brand it as Zero Coke, then GE would have some competition for worst idea. You see the machine has a timer. It tells you how long a cycle will run and it counts down to completion. How long did it tell me it would take to dry my small clothes load test? 13 hours. Hmmm... 13 hours or 30 minutes in our clothes dryer? Obviously I took the latter decision and so my test of Wash/Dry ended. Hopefully that idea GE puts in the trash heap of bad ideas.

I love this machine! Cleans the laundry really well and the drying feature will hopefully keep it smelling fresh. Live the color and the inside lights. Very quiet. Wish the alarm was louder when kids is done but not a big deal.

We love this machine so far, only one month. It cleans very well and can hold a lot more laundry compared to my previous LG. The auto dispense detergent function is great as well. The only con for someone might be that it can be semi noisy during spin if they have to have it centrally located in the open.

This is the first washing machine that I ever had an issue with. Exactly one day after the 1 year warranty expired, it left the laundry wet after the spinning cycle. I regularly clean the lint tray and when I opened it to see if there was a blockage, water gushed out. I did not find any blockage. I called the service department and they told me they can dispatch a technician but I have to pay for it. Now after every wash, the laundry is wet and smells bad and I have to let the water out of the lint tray and unfortunately, it is so low to the ground, you cannot fit a bowl underneath and it dumps the water all over the floor, which is annoying. I put it in storage as I have moved temporarily and use the rental unit machine, which works great, but I am moving to a permanent location had have to use it again. This machine has a high price tag and I don't feel like having to pay a mechanic to come out and pay to fix it. One year warranty is not enough, in European countries they come with 3 years. I would not buy this machine again.

We've owned this washer since May 2023 and we LOVE LOVE LOVE LOVE IT so much. I love the self drying mode to avoid mold and the stinky smell. I love that I can fill the tank with detergent (although I wish i could do the same with the softener). I love that the app tells me when the washer is done. I was floored when I realized it had a 1 step wash and dry, although it does take like 7 hours to complete (so for small loads only) but has a mom of little kids, its super handy if i need to wash their blanket and make sure its dry by the time we get back home. These machines are also super quiet and I love that I can turn the internal light on and off. It handles my king size comforter very well too ! I am super duper happy with this purchase. The best buy installers were also super professional !

After struggling for years with older washers that left the clothes questionably clean this GE washer has been a Dream! With the little time I’ve owned it I can see a big difference. It’s easy to use all the functions and there is no need to time the soap and softener dispensing as it does it all on its own. The light function is great to see what’s going on. It definitely uses less water than the top loading washers I’ve had before which is a big plus. It does need some stable ground as it wiggles around a bit more with bigger loads. It have heard a slight bell sound as some other reviews had mentioned but it’s nothing unbearable and barely noticeable.

Sadly, we have replaced this machine's mixing valve 3 times since purchasing this washer 7 months ago. If not for Best Buy's and GE's excellent customer service and extended warrantys cover the cost of repairs, we would've been extremely upset and disappointed. This washing machine replaced our 15+ year old Whirlpool front loader washer (which had zero issues). We are skeptical this machine's will last as long, but we're enjoying all the features this washer has to offer. On a positive note this washer machine has exceeded our set exception so far. We love the antimicrobial features and hardware to protect mold/bacteria growth. Our clothes, towels, and eta come out clean and smelling fresh everytime...We are seeking to purchase the matching GE dryer model house hold aesthetics and performance. I hope this feedback helps the next first time washer buyer or home owner!

Excellent washing machine. Have used it for 3 weeks. Large capacity that easily washes a king quilt and the spin cycle is efficient with even a full load of towels. The automatic dispensing of laundry detergent is also very convenient and economical. Only issue we have had was trying to wash a rubber backed bathmat that seemed to throw off the sensors as it held on to a lot of water during the wash, but once we manually removed the water from the mat the spin cycle was able to remove all the rest of the excess water. Would highly recommend this machine! Noise level is pretty low considering the speed of the spin cycle. The app is also useful to remind you there is still washing in the machine if you forget.

Very nice washing machine and works well. The navy blue color is nice and it’s quiet and easy to use

First new washer in 14 years. Last one was a front load also, but left a lot to be desired. Lots of improvements. I like the vent dry after a washing cycle that helps prevent the mold and stink that the last washer had no matter what you did. Also like the dispenser for laundry detergent - you can fill it with 50 oz and the washer automatically dispenses it based on the weight of the load. Capacity is about half again as big as the old one too. So far, no negatives, just positives.

Fits alot of laundry. I like the vent so i can close the door and not worry about a mildew smell after wash is done. However, unfortunately it is LOUD. If you do the quick wash with a smaller amount of clothes it doesnt spin good enough. I end up having to do a spin cycle as well after the quick wash. It does have a cool soap holder inside that you can fill up and jt will dispense every cycle amount needed and lets you know when the reservoir needs filling.

Very good buy.... woorking good... easy use... nice color, i like it

Love the washer and dryer, both have steam features and the washer can sanitize, lots of settings for both wash ans dry. Two drawbacks, you have to have it on high spin for towels otherwise they are soaked and on the pedistal the washer shakes like crazy with heavy loads. The dryer is perfect as is, the washer cleans clothes really well.

This is the best washer I have ever owned. It replaces a 10 year old front loader. Great capacity; gentle with all fabrics; the vent system will completely dry the interior if you cannot leave the door open: seems yo have solved the mold problem. Very happy I went with the GE.

The GE 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer in Sapphire Blue is a game-changer for laundry enthusiasts seeking the perfect blend of efficiency and innovation. This washer not only boasts a visually stunning sapphire blue finish but also packs a range of features that redefine the laundry experience. The high-efficiency design ensures optimal water and energy usage, making it both eco-friendly and cost-effective. The stackable configuration is a space-saving marvel, ideal for those with limited laundry room space. The UltraFresh Vent system tackles one of the most common laundry woes – mold and mildew. It actively dries the interior between cycles, ensuring a clean, odor-free drum every time. Paired with Microban Antimicrobial technology, this washer prioritizes hygiene, providing peace of mind for your family's well-being. The 1-Step Wash+Dry feature simplifies the laundry process. From heavily soiled loads to last-minute outfit changes, this washer handles it all in a single cycle. The smart functionality allows you to control and monitor your laundry remotely, adding a layer of convenience to your busy lifestyle. In summary, the GE 5.0 Cu Ft Smart Front Load Washer in Sapphire Blue is a stellar combination of style, efficiency, and smart technology. Its striking appearance is matched only by its ability to deliver spotlessly clean, fresh laundry while minimizing environmental impact. If you're in search of a washer that doesn't compromise on performance or aesthetics, the GE Smart Front Load Washer is the pinnacle of modern laundry innovation.

The machine works. I bought this to replace an lg model after 3 failed units. I like the fact that it works as intended. Every once in a while it will leave the clothes extremely wet after the spin cycle and the machine is loud while filling and sounds like an airplane while spinning. However it works! I tried the all in one on a small load of delicates and it didn’t dry anything at all. I had to hang dry them. The self venting system is great it works as intended. There is no smell. I’d save some money and go with the model without the wash and dry but I can say my clothes are clean. It works! It’s also tricky to learn how to just run it in spin mode. There is no spin cycle. You must choose rinse and spin and disable the extra rinse feature for spin only mode.

Love this dryer and color!!! Couple of features worth noting. 1-detergent autotank is a feature I never knew I needed, but love it now. Fill it up and use for a couple of weeks. 2-capacity is huge and I can complete alot of laundry in about 3 loads, where my old washer would take 6 loads. 3- venting to prevent mold and smell 4-you can wash and dry a small load in this machine 5-inside light. Of course there are alot more features such as wifi, quiet, etc. Totally worth the price and i love it!