Customer Ratings & Reviews

This machine is a BOSS!!! I washed my king size comforter in it. I washed everything I could possibly wash. I love it!! The vent system is really nice, I come back and it’s dry inside. The laundry dispenser is nice so I don’t have to worry about the kids putting too much detergent in. So far, can’t say one bad thing. And I researched, but since this was new I took a chance and so glad I did!! I even love getting the messages telling me it’s almost done washing.

Please note: I purchased my original machine August 2021. It began leaking detergent from the holding tank down the front of the machine. The detergent was dissolving the hoses to the tank! Also, the door switch began to fail because of detergent dripping on it causing it to short out. After attempted repairs and due to a delay in parts, GE replaced that unit with a brand new one just last month. This review will cover my experience with BOTH machines. I have 3 German Shepherd dogs. I often find it necessary to launder comforters and big items of bedding. I selected this particular GE machine because it is 5 cu ft inside and can handle large loads very well. Since the white model was on a huge backorder from nearly every vendor, I chose the blue one because it was readily available. I must admit, it is beautiful and makes doing laundry fun! I really liked the detergent dispensing tank because it made it easy. However, I will no longer be using that same detergent because it is so caustic, nor will I be using the dispensing tank anymore. The detergent cup does not accept Pods, however it will accept liquid and powder detergents. The machine is very energy efficient and my electric company even gave me a rebate because of it. The machine is very noisy so be prepared for that. It does not handle unbalanced loads very well. If it is unable to balance a load, it will spin very slowly. For this reason, make sure you do not wash only one item. Balance it out. It has a wifi sensor in it which allows you to program it from your mobile phone. I have not used that feature, nor do I need it. I wish that the End of Cycle Signal was louder. There are 3 settings for it. The loudest one is barely audible. (Engineers: Please make it louder for us senior citizens.) It has two features that are unique: When done doing laundry, you can set it to run with a fan to dry the drum. Although it is energy efficient, this feature runs for 8 hours. I prefer to just leave the door ajar to allow it to dry. The 2nd feature that is unique is that you can set it to Wash And Dry a load. This is the same concept, once done washing, the load will tumble for 8 hours to dry it. This might be a great feature for someone who wants to pop in a load at bedtime anticipating that it will be dry when you get up. However, as with the other feature, I do not intend to use it. Big Blue handles my comforters very well. Another thing that is unique to this machine which, indeed, makes it so efficient is that once a load begins and water begins to dispense, it stops and actually weighs the load in order to provide just the right amount of water, not too much, but just right. Living in an arid climate where water is a precious resource, this feature is probably one of the most vital. The door seal is made with Microban which prevents the huge issue of mold. I just love this feature. With that, I'm hoping my new Big Blue will last me the rest of my life. Recommends this product ✔ Yes

Fits alot of laundry. I like the vent so i can close the door and not worry about a mildew smell after wash is done. However, unfortunately it is LOUD. If you do the quick wash with a smaller amount of clothes it doesnt spin good enough. I end up having to do a spin cycle as well after the quick wash. It does have a cool soap holder inside that you can fill up and jt will dispense every cycle amount needed and lets you know when the reservoir needs filling.

I am approaching almost 2 years with this washer and it has been cleaning our wash with no issues so far. We are a family of 3 and it handles our wash loads effortlessly. We love the auto dispense and it has definitely saved us money on buying detergent. It is quite shocking how much extra detergent we were using compared to the auto dispense. We have a queen-sized, over-stuffed comforter and it is full with that in it, but it does wash it. The fresh vent feature runs for a long time and I fear that it will effect the reliability of the washer in the long-run, but it is so nice to be able to close the washer right after a wash. Our laundry room is cramped so any extra room is appreciated.

Needed a new washer and dryer for a set that was probably over 10 years old. We needed a capacity upgrade and also wanted to get some new features. The steam settings are nice but the microban seal and the autovent are really nice. They keep the washer dry and clean after use and prevent it from molding or smelling bad. I also like the automatic detergent dispenser. You fill up the dispenser and it claims it will give the right amount per load and should do up to 40 loads before needing to be refilled. We were using pods so waiting till thise run out to switch back to liquid. Overall, a great washer and dryer and I really like the blue color.

Love this color! Easy to operate and the vent is great at drying the insides to prevent the awful smell of the LG model we had. The sensors are very good at determining the cycle times. I also like the ability to add more than just one load of soap at a time. It would have been a 5 star experience if we would hve received the manual. Still hasn't arrives

Works great! Quiet, efficient, and cleans better than my last washer. Super easy to use and looks nice in my laundry room.

Had this washer for 3 weeks. So far extremely pleased with the performance. It does exactly what it claims to do. Love the capacity. Our king size bedding and towels are easily accommodated. Clothes come out clean and rinsed properly. Haven't tried the was/dry feature yet. Also like the venting to dry the tub and gasket.

Great machine. Best Biy cree came out and did the setup. Easy to run. Quiet. Good design.

This is the first washing machine that I ever had an issue with. Exactly one day after the 1 year warranty expired, it left the laundry wet after the spinning cycle. I regularly clean the lint tray and when I opened it to see if there was a blockage, water gushed out. I did not find any blockage. I called the service department and they told me they can dispatch a technician but I have to pay for it. Now after every wash, the laundry is wet and smells bad and I have to let the water out of the lint tray and unfortunately, it is so low to the ground, you cannot fit a bowl underneath and it dumps the water all over the floor, which is annoying. I put it in storage as I have moved temporarily and use the rental unit machine, which works great, but I am moving to a permanent location had have to use it again. This machine has a high price tag and I don't feel like having to pay a mechanic to come out and pay to fix it. One year warranty is not enough, in European countries they come with 3 years. I would not buy this machine again.

Love the size/capacity. I am able to wash everything in my household. Even though I was looking for a larger capacity, this one meets all my needs. Love the color as a bonus. It is smart and efficient. It senses when the clothes are out of balance and rebalances. My clothes come out so much more cleaner than any of my previous 4 washes that I have had. The price was right in the ball park with most front load and way less than the top brands. I did a lot of research before buying and I feel that the top brands would NOT had provided me with any additional benefits. I have already recommended this washer and the matching dryer to all my family. I have always had great experience and long life times with ALL of my GE products.

We purchased the washer and dryer set because of the price and GE history. It really does wash really well. It takes a lil longer than my LG/Samsung washer did. I am an LG/Samsung buyer at heart, Everything we own is LG/Samsung. The 2 most irritating features of the washer. When you go to clean out the filter. You need to have a coin or flat head in hand. There is no lip to open the filter door like the LG/Samsung has. The other is the beeping sound after a wash. You have to leave the door open for a bit to air it out. On the plus side. They have a feature where you can start a load from your phone.

Works better then expected. Drying time cut in half. The ultra Fresh vent system dry's up water in the door gasket everytime. Spin speed is very quit. Great washer and GE is one of the only manufactures that still has factory service.

We've owned this washer since May 2023 and we LOVE LOVE LOVE LOVE IT so much. I love the self drying mode to avoid mold and the stinky smell. I love that I can fill the tank with detergent (although I wish i could do the same with the softener). I love that the app tells me when the washer is done. I was floored when I realized it had a 1 step wash and dry, although it does take like 7 hours to complete (so for small loads only) but has a mom of little kids, its super handy if i need to wash their blanket and make sure its dry by the time we get back home. These machines are also super quiet and I love that I can turn the internal light on and off. It handles my king size comforter very well too ! I am super duper happy with this purchase. The best buy installers were also super professional !

Excellent washing machine. Have used it for 3 weeks. Large capacity that easily washes a king quilt and the spin cycle is efficient with even a full load of towels. The automatic dispensing of laundry detergent is also very convenient and economical. Only issue we have had was trying to wash a rubber backed bathmat that seemed to throw off the sensors as it held on to a lot of water during the wash, but once we manually removed the water from the mat the spin cycle was able to remove all the rest of the excess water. Would highly recommend this machine! Noise level is pretty low considering the speed of the spin cycle. The app is also useful to remind you there is still washing in the machine if you forget.

First new washer in 14 years. Last one was a front load also, but left a lot to be desired. Lots of improvements. I like the vent dry after a washing cycle that helps prevent the mold and stink that the last washer had no matter what you did. Also like the dispenser for laundry detergent - you can fill it with 50 oz and the washer automatically dispenses it based on the weight of the load. Capacity is about half again as big as the old one too. So far, no negatives, just positives.

I love this washer but here are my pros and cons for other buyers. Pros: efficient wash cycles, washes out stains really well, the fresh vent works well, numerous cycles for your needs. Cons: spin cycle is a bit loud(doesn’t bother me, I shut the laundry room door), the cycles do take longer but I’d rather my laundry be clean, clean than just slopped around, not a huge fan of the steam cycle. Not entirely sure how it works but I didn’t feel like it did much. Maybe I did it wrong, I don’t know. The buttons are super sensitive to touch. It doesn’t annoy me or anything but leaning against the machine will set the buttons off. Everything else I like. It’s a fantastic machine. Hoping to get many, many years of use from it!

I want to love this machine, but I don't. Our first one malfunctioned the 3rd time used. GE tried to fix it but could not so after 2 months I got a brand new one. GE has great customer service as does Best Buy. I thought I had been unlucky and gotten a lemon, but the exact same thing happened to my sister in law. The machine gets stuck in a wash cycle and it can not be overridden so the water does not drain and the door can not be opened. Mine occurred in a cold wash cycle, it happened to my sister in law in a wash/dry cycle. We both lost a ton of clothes, GE does have a process to reimburse you. The machine is also noisier then I had expected. Good things are the multitude of options for a wide variety of textiles and the auto venting feature which helps prevent mold and mildew that you often see with front loaders.

We have had them for about a year now. And have had no trouble out of them. I really wish I could control them on the smart app but it does not let you. The only thing I would change is if you have an unbalanced load like when I wash my rugs. They will not drain completely. And there is no way to only spin. If they added a spin/drain cycle that was separate from the wash that would be great. I can usually add more rugs and fill the washer and the draining function is much better.

This is the best washer I have ever owned. It replaces a 10 year old front loader. Great capacity; gentle with all fabrics; the vent system will completely dry the interior if you cannot leave the door open: seems yo have solved the mold problem. Very happy I went with the GE.