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Customer reviews

Rating 4.4 out of 5 stars with 1133 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,133 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far good experience.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases the product as open item good a very good price. Eassy to use. Just drying time is longer but with the convenience that you do not have to re load the clothes for drying from washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet and great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is ultra-quiet and very efficient. There are a ton of settings and features. We especially love the auto-dispense. Totally worth the price of admission!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a large family with messy children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has met the needs of our large family. I made sure to really use this machine A LOT in the first two weeks we owned it because I was prepared to send it back if it didn't live up to my expectations. No return was necessary! I love this machine! I have two toddlers and three big kids. The toddlers usually end up with layers of food on their clothes by the end of the day but this machine can get them out. I have had to clean up several diaper blowouts and potty accidents since owning this machine and it could handle all of them--without having to run everything through the wash twice. I can run the machine on the "Normal" setting and everything comes out clean and smelling fresh the first time. I use the Smart Dispense feature, which is really handy for instructing the 10-year-old on how to run a load of laundry. All he has to do is turn the dial to "Normal" and press start. No over-measuring detergent or trying to rinse out the measuring cup. I am able to put my hand wash items into lingerie bags and run the "Delicate" cycle without any damage to my items. Even items washed in cold water come out completely clean almost every time. Only once have I had to wash something a second time, but it was a tricky stain and the fabric required cold water and a delicate cycle. I am also really pleased with how much laundry the machine can handle and still get everything clean. I am able to do laundry less frequently and run fewer loads because it can handle so much. I have not used any of the wireless features and do not really plan to, so I cannot speak to that. I run the UltraFresh Vent System when I am done with laundry for the day and the washer has remained mold- and odor-free. However, I always wipe down the gasket and door with a soft cloth before I run the vent cycle because I noticed that water would form a small puddle at the bottom of the gasket that would still be there when the vent cycle was done. When I do a quick once-over on the gasket and door before I run the vent cycle, everything is dry at the end. Overall, this was a great purchase that has made me look forward to laundry day!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Take a break.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I expected and more. Washing clothes has never been a easy task, but now with the Front load and on a pedestal, and with the large capacity, washing is now a quick and easy task. Wow. Awesome. Ready for the next load! It makes washing clothes a breeze and an easy task with our disabilities. (No bending or reaching-WOW.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 5 out of 5 stars

    Needed a replacement for old washer dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer and dryer for a set that was probably over 10 years old. We needed a capacity upgrade and also wanted to get some new features. The steam settings are nice but the microban seal and the autovent are really nice. They keep the washer dry and clean after use and prevent it from molding or smelling bad. I also like the automatic detergent dispenser. You fill up the dispenser and it claims it will give the right amount per load and should do up to 40 loads before needing to be refilled. We were using pods so waiting till thise run out to switch back to liquid. Overall, a great washer and dryer and I really like the blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect Washer for LOTS of Washing!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on year 2 with our washer and it's still going strong! We do a lot of washing every day because we have two disable boys who need fresh blankets and clothes each day. We sought out a big enough washer for big loads and this washer has been perfect! No issues at all. I will also like the mention that I love the auto dispense feature and that it tells you how many loads are left so you know when to refill. This feature saves us a lot of time, so we do not have to worry about refilling every time, especially since we wash about 3-4 loads a day. If you are in the market for a washer that will do the job, this is a washer for you! Perfect for big families! 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is such an awesome purchase! The capacity is almost double the top loader I had, it’s such a quiet machine, gets the clothes so clean, and has such a great array of cycles. We love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We’re happy to hear that you have been enjoying your new washer and its cycles. If you have any questions regarding your washer, please feel free to reach out. We're always happy to help. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a BOSS!!! I washed my king size comforter in it. I washed everything I could possibly wash. I love it!! The vent system is really nice, I come back and it’s dry inside. The laundry dispenser is nice so I don’t have to worry about the kids putting too much detergent in. So far, can’t say one bad thing. And I researched, but since this was new I took a chance and so glad I did!! I even love getting the messages telling me it’s almost done washing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    A front load with awesome feature's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GE front load washer easy to use , it is so quiet you Bailey know it’s running, the fact it has vent to keep it from smelling is awesome!’ Also the fact it has a soap reservoir so you just add your whole bottle of soap and it self measures for each loafd is so cool . We love this machine.Great Machine !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The Vent Option is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color! Easy to operate and the vent is great at drying the insides to prevent the awful smell of the LG model we had. The sensors are very good at determining the cycle times. I also like the ability to add more than just one load of soap at a time. It would have been a 5 star experience if we would hve received the manual. Still hasn't arrives

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Easy to use, very efficient and quiet. Very nice. I am glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Absolutely recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Easy to use. Great capacity. Tons of features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    If you need a new washer, this is a great pick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from A GE front loader purchased in 1999 to this model. It is amazing. Clothes are cleaner and towels are softer. The phone alerts when wash is done in 5 minutes and wash is complete are very nice. The light comes on inside the washer, even during wash cycles is a very nice feature. The auto detergent dispenser is also very nice. I have no buyers remorse, I would buy again. I got the washer and dryer combo during a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    GE front load washer from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew, love the features on this washer like the detergent reservoir that automatically dispenses appropriate amount of detergent, prewash, extra rinse, easy to use with excellent results and quiet. This GE product cost $100 less than the Samsung we bought 7 years ago! Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a large washing machine. Love the color and all the options on it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Noise level

    Rated 5 out of 5 stars

    Best machines I’ve owed by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful units! So quiet. The blue is even more striking at home. It’s textured and kiddos(messy teen) greasy grim isn’t even visible. Haven’t used the auto dispenser for liquid detergent as I have a stock of pods but I certainly will. I couldn’t say enough good things about the install and the units 1000% happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Supreme product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love my washer, wasn’t expecting to ever say that about a machine . Huge capacity. quiet and washes excellent

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! We couldn't be happier to know you're loving your washer and we're glad to have you in our GE Appliances family. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much more than my previous LG. GE is a product my parents and grandparents used. My only concerned is the fact that front loads don’t have a soak option when washing. Pre-wash is the best you will get with a front load. I’ve learned to soak them myself or spot treat. I like the reversible door feature and micro band ring. The machines are on the bigger side but it’s what my family needs. I would definitely recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great washer! love all the extras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge step up from my old washer that was at least 15 years old. It washes so much better and I love the function of the sanitize option and the auto load detergent. I only wish that it had an auto load for the softener! It is easy to use the biggest thing i have trouble with is cleaning the blue plastic piece in between the door and drum it catches everything and the rubbery material does not make it easy to remove. I do like the light in the washer and the notifications to tell me when the laundry is done. such a help in a busy house! I also like the ventilation button as i can vent the machine without the necessity to keep the door open all the time. So far so good with that feature everything always ends up being really dry at the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Blue

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please note: I purchased my original machine August 2021. It began leaking detergent from the holding tank down the front of the machine. The detergent was dissolving the hoses to the tank! Also, the door switch began to fail because of detergent dripping on it causing it to short out. After attempted repairs and due to a delay in parts, GE replaced that unit with a brand new one just last month. This review will cover my experience with BOTH machines. I have 3 German Shepherd dogs. I often find it necessary to launder comforters and big items of bedding. I selected this particular GE machine because it is 5 cu ft inside and can handle large loads very well. Since the white model was on a huge backorder from nearly every vendor, I chose the blue one because it was readily available. I must admit, it is beautiful and makes doing laundry fun! I really liked the detergent dispensing tank because it made it easy. However, I will no longer be using that same detergent because it is so caustic, nor will I be using the dispensing tank anymore. The detergent cup does not accept Pods, however it will accept liquid and powder detergents. The machine is very energy efficient and my electric company even gave me a rebate because of it. The machine is very noisy so be prepared for that. It does not handle unbalanced loads very well. If it is unable to balance a load, it will spin very slowly. For this reason, make sure you do not wash only one item. Balance it out. It has a wifi sensor in it which allows you to program it from your mobile phone. I have not used that feature, nor do I need it. I wish that the End of Cycle Signal was louder. There are 3 settings for it. The loudest one is barely audible. (Engineers: Please make it louder for us senior citizens.) It has two features that are unique: When done doing laundry, you can set it to run with a fan to dry the drum. Although it is energy efficient, this feature runs for 8 hours. I prefer to just leave the door ajar to allow it to dry. The 2nd feature that is unique is that you can set it to Wash And Dry a load. This is the same concept, once done washing, the load will tumble for 8 hours to dry it. This might be a great feature for someone who wants to pop in a load at bedtime anticipating that it will be dry when you get up. However, as with the other feature, I do not intend to use it. Big Blue handles my comforters very well. Another thing that is unique to this machine which, indeed, makes it so efficient is that once a load begins and water begins to dispense, it stops and actually weighs the load in order to provide just the right amount of water, not too much, but just right. Living in an arid climate where water is a precious resource, this feature is probably one of the most vital. The door seal is made with Microban which prevents the huge issue of mold. I just love this feature. With that, I'm hoping my new Big Blue will last me the rest of my life. Recommends this product ✔ Yes

    I would recommend this to a friend
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