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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 55 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the 7.2 Cu. Ft. Gas Dryer with Auto Dry's ease of use. Many comments highlight the simple and intuitive controls. The dryer's user-friendly design is a significant positive aspect for customers. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new on the market and I’ve only ran a few loads with it but so far I like it. I’ve only used no frills dryers in the past so its nice to have so many options like this one has. To me, it’s quiet, has been efficient in drying and looks nice and clean. I love that it has an interior light and a reversible door. My only issue so far is that I don’t like that the main, middle knob is harder to turn than the smaller knobs. 4 stars because its still sooo new and because of the middle knob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer for a small family. Very spacious and works very quietly. Easy to use the features on the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious dryer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry very good. spacious dryer hold lots of clothes and dry within the right amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ge dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Would give it a five-star rating, but the end of cycle signal is not very loud. Great size, easy controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is good if you don't receive a defective unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first order was delivered on 6/4. We used this machine for two days and noticed that the clothes weren't totally dry. We tested. We run the dryer in full heat for 80 min, and clothes weren't dry. We run another 80 min and still not totally dry. I felt heat inside, but it was not working. I contacted Best Buy and requested them to send someone for investigation. They offered return and replace instead. I agreed and waited for two days to exchange the unit. After installation of the new one, I run the normal cycle with a load of wash. The new unit was working fine. I did not have to use full heat, nor timed dry. I run the regular running cycle. I am sure the first unit was defective. I was reading the review and noticed that someone else had the same issue. Run it for 80 min but not dry. I assume it is a good machine as long as it is not defective, although, if multiple people had the same issue, it is not a quality product. I rated three stars with mixed feeling. If I received a good unit at my first delivery, I probably would have rated it 4 or 5 stars. Knowing there are defective products out there, I can not give it more than 3 stars. The manufacturer should collect what they had shipped to Best Buy and re-test each unit. Defective units should not be out there wasting people's time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple function, just the right technology I want, it does dry up the clothes and the alarm can be adjusted to low or loud volume. Hopefully, it will last longer than the high tech. dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dries Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Replacement for a 20 year old Sears Kenmore. I am pleased. Great customer service and installation. I'm spoiled by the old school Kenmore. I am hoping this GE will last a while. I always buy a warranty because you never know what may happen. Things that can be improved.. The timer knob has a lot of tension. That may be an issue to anyone with hand strength issues. The door has to be slammed to close. I think that needs to be changed as it would also cause a person with strength issues a problem.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a really nice model, and we are happy to hear it is drying well for you. We appreciate your business and your feedback regarding the door and the knob. Please know that during the first year of ownership you can reach out to Bodewell service at 1-833-426-3393 if you are concerned about the tension in the knob and the door closure. We want to welcome you to our GE Appliances family. Joyce@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    GE -7.2 Cu.Ft. Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to use dryer. Seems to be a little slower and smaller than my previous dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New brand I’m trying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying this brand in washers and dryers for the first time. Not necessarily a fan I doesn’t dry some of my garments like what I’m use to. Not really user friendly. I like that the lint trap is not so deep 4 my kids.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you giving GE Appliances a try and are confident it will prove to be a reliable and long-lasting choice for your home. For the best drying performance, we recommend checking out the "Clothes take too long to dry" section on page 11 of your Owner's Manual for helpful troubleshooting tips. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic dryer at a great price and this fit the bill! It was easy to install on my own and and worked great since I received it. I saw some people complain that it was loud and it seemed like a problem for some people. It might be slightly louder then other dryers I have had in the past but nothing that would really bother me, also it is in my basement so it really isn't a issue for me regardless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, as expected. Its nice to have dry clothes again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the old school machines with a little upgrade this is the machine! Uncomplicated, nice looking and works wonderfully. Couldn't be happier

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We're glad to hear that your dryer is performing well! We appreciate you choosing to become part of the GE Appliances family! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Grear find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. Dryer is efficient and quiet. Fits our needs perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. It has a huge interior for large loads, and is so easy to use! It's wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what I expected, being "open box" and all. I just had to take apart & bang out the dents. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally NEW GE Washer & Dryer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last NEW Dryer I bought was in 1991!!! That lasted 17 yrs, a GE. Since then I bought my sister’s set, she was moving out of State & my daughter gave me her set, when she bought new ones. So that Washer was finally non-repairable. Now time for me to get a NEW set. Went with GE & I love it. I am 73 yes old & always stick with GE appliances!!! As did my Mom!♥️

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate your and your family’s loyalty to our brand, and we’re so glad you’re loving your new washer and dryer! We’re confident they will work well for you for a long time to come, just as your past GE Appliances products have. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    One of my Best Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new dryer. I love the fact that it is bigger than my old dryer. The guys that delivered it made sure that it was working correctly before leaving. It was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Procurement Mngr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    filter screen is in front and not the backside. It is much smaller and packs full every cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Gets the job done and fast. I only wish the door felt more sturdy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We always strive to provide a high-quality, durable appliance, and we're glad to hear you're happy with your dryer's performance! Your concern regarding the door will be shared with our team for consideration. We're confident the dryer will continue to serve your needs well for a long time to come, and we're always happy to assist if any concerns do arise. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Not a lot of bells and whistles…exactly what I was looking for.

    I would recommend this to a friend
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