Customer Ratings & Reviews
- Model:
- GTD84ECSNWS
- SKU:
- 6360248
Rating by feature
- Ease of Use
Rating 4.4 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 7.4 Cu. Ft. 13-Cycle Electric Dryer with HE Sensor Dry for its fast drying time and ease of use. They also appreciate the dryer's large capacity, allowing them to dry many items at once. The quiet operation is another frequently praised feature. Overall, the positive feedback highlights the dryer's efficiency and user-friendliness.
This summary was generated by AI based on customer reviews.
Doesn't work after a Year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space of it, but it stopped working properly after a year, getting it serviced now.
I would recommend this to a friendGE Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items can be difficult to dry. Auto dry does not detect moisture correctly. I've had to use timed dry to dry wet items.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your dryer is not detecting moisture correctly and that it is not drying properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Horrible Appliance and Best Buy Will Not Help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer and dryer set and both were absolutely awful right out of the box. The washer will not complete a spin cycle and the dryer squeaks and doesn't dry the clothes all the way. Best Buy is doing nothing to help us. I will never purchase another appliance from this awful company.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry you're having these issues with your 13-Cycle Electric Dryer. This is not the high quality experience you deserve and we'd like to help. We suggest contacting the manufacturer (GE Appliances) and scheduling service so a technician can diagnose and repair your washer. We apologize for any inconveniences this may cause, and we hope to hear from you so this can be resolved. Thank you. -Sylvia@GEA
broken within two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broken twice and the parts are discontinued. I would never buy a GE appliance again -- you shouldn't either.
No, I would not recommend this to a friendDoesn’t last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer but it broke after only Using it for about a year :( just turns itself off ! So frustrating!
No, I would not recommend this to a friendAvoid at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this for less than 2 years. First, it was so loud because of the cheap material used for the drum rollers. Then, we started having electrical issues where it wouldn't power up, or it would power up but not run. Now it won't heat. It ended up the motherboard was bad and the electric current fried the wire to the heating element. I called GE to get help and because it was out of warranty they refused to even send us someone to look at it. Basically said "Tough Luck!". I will never buy a GE product again. I'm going back to LG.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you so much for this review. We are really let down to read about your experience with the loudness and trouble getting a repair for this dryer. We can imagine how frustrating it would be to deal with these problems, and we sincerely apologize for the inconveniences you have experienced. We would appreciate the opportunity to earn back your business, and if you still have this dryer we would be happy to look into this issue further for you. Please reach out to us by messaging us on social media with your model and serial numbers along with a brief description of the problems you are experiencing and when you purchased the unit. A member of our team will be able to assist you by providing some next steps. -Elliot@GEA