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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the 8-Device Universal Remote for its ease of use, backlight, and reasonable price. Many appreciate the remote's design and size, along with its lightweight feel. However, some customers experienced challenges with compatibility and setup. A few users reported issues with the remote's functionality after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 324 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works efficiently. Only draw bac is you must turn on each device,ie sound,cable and tv separately. You mst also turn off in same way

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Works great with my Vizio TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and use with my Vizio brand TV. Love how it lights up so I can see it in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for am older TV for my father-in-law. He probably doesn't use some of the Smart features but picture and operation is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for original remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my extended family visited, they lost the original remote to our TV, so I needed to get a replacement quickly. I could have ordered a replacement from the manufacturer, but that would have taken time to arrive and this worked extremely well right out of the packaging and all the TV functions/programming were available with the remote setup as well. I would buy this again and would recommend this to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice and not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the easiest to sync with tv and cable sat. .... still using two buttons to turn on/off tv and set top box... not sure how to get one touch for both.... Not the easiest of instructions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fast responses from my devices. I do wish it had a DVR button though, but at this price it’s a good bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote had just about all the functionality I was looking for. It is really good and flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we needed. simple enough for me. the design is really nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My tv works again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! Now I can turn my tv off and back on and I don't need a separate remote for my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supper easy to program with my tv and the light up feature is great.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE universal remote is a good remote, it worked for my Samsung TV. But it was unable to configure for my Visio 5.1 sound bar. It comes with a list of codes for multiple brand devices but the list did not help for my Smart TV and sound bar and I had go with the automatic configuration mode and it's like a trial and error until one gets the correct configuration.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Stopped working after 14 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote, programmed it for my TV and amp. Stopped working after 14 months. Don't want to buy this again, but this is the only one which pairs properly and can control my amp volume. So no choice buy to buy it. Customer service was nice though to help me troubleshoot in the beginning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote has the backlight to see buttons and worls great with my samsung tv and direct tv box

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    is compatible with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was easy to program and has replaced all my remotes

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to link to my TV and cable but couldn't get the page down to work for the cable guide

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a new remote as the old one had corroded batteries. Seems to do the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great muti device remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great .the instructions lettering is small ..hard to read..but it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote control, easy installation and works great in my tv

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Solid remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote that controls alot of devices. Love the ability to simply push a button and illuminate or un-illuminate (i think that's a real word) the buttons. The soft blue illumination is bright enough to see the functions clearly, yet dim enough so that it doesn't distract anyone else watching movies in the dark.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to program but unfortunately it was not compatible with my Sony smart TV!

    I would recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hi Remote, Thank you for reaching out to us regarding out GE 8-Device Universal Remote Control. We are very sorry to hear about your unsatisfactory experience you with our product. As the manufacturer, it is our mission is to provide our consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to work with you directly to resolve the issue, so you can enjoy our products, to their full potential.
      While we try to provide one of the most extensive code lists available on the market for a Universal remote, if none of the codes work or if they do not offer full functionality of the buttons on the remote, the only other method available to program the remote is to try the Auto Code Search Method. This method will search all remaining codes in its library to possibly find a code from an alternate brand that will offer full or partial functionality with your device.
      If the problem persists, Please contact our Support team at 1-800-654-8483, press option 4 and provide our Support Team with your personal ticket # 272975. We look forward to working with you to ensure your complete satisfaction with our GE 8-Device Universal Remote Control. GETechSupport