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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 35 reviews

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83%
would recommend
to a friend

Customers are saying

Customers regard the ice maker as a positive feature, appreciating the water ounces option. The counter depth design is also well-received. However, the Keurig brewing system has received negative feedback, with customers reporting failures within the first month of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Counter depth, Good lighting
    Cons mentioned:
    Humming noise, Keurig

    Rated 4 out of 5 stars

    Great but has its flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a counter depth fridge - but it sticks out about 3 1/2" due to how the door hardware is designed to swing. The fairy shallow depth of the counters is welcome - no losing things behind others. Even regular pizza box still fits. Lighting is great - even and white. Ice maker is a bit finicky, water dispenser is good - ml counter works well but if you stop even for a split second the counter restarts. Kurig is slow and does not dispense the proper amount - too little. There is a distinctive hum from the fans or motor - not very loud but for a fridge in this price range you would expect next to none. 1 short month with it so time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Good lighting

    Rated 4 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, the inside shelves are roomy. The light inside the refrigerator is very good. I like the bottom tray inside, you can choose the climate for specific foods like fresh meat, deli, etc. The Keurig works great. No problems, it brews smoothly. You can choose the cup size for light or strong brew. Makes a hot cup of coffee every time. I have never had a Keurig but I would buy a Keurig stand alone based on my experience with the one attached to this refrigerator, if needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Ice maker

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw online and met all standards we looked for- counter depth, ice and water through door, smudge-free. Unit is in 3rd year of life with active household and it has stood tall. Purchased extended warranty and used it 2x- peeling stickers on drawers and wonky ice machine- no problems with great service. Don't always buy extended warranty, but see wisdom for fridge. Love Best Buy Outlet for super quality and low prices.

    I would recommend this to a friend
  • Cons mentioned:
    Auto fill, Keurig

    Rated 4 out of 5 stars

    up to the expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we thought this has Auto fill option, but we are little disappointed also Coffee option is not that useful for us

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great French door refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the French door design over side by side because more seems to fit in. The ice maker does not take up so much room like other designs. Plus the Keurig coffee maker is a huge bonus. One less appliance on the counter!

    I would recommend this to a friend
  • Cons mentioned:
    Keurig

    Rated 4 out of 5 stars

    Good looking and effiecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot. But..we didn't really need the keurig as it is too slow heating up. I want my first cup of coffee quickly. I don't have the patience to wait for it, so still using my counter keurig.

    I would recommend this to a friend
  • Cons mentioned:
    Humming noise

    Rated 2 out of 5 stars

    Hoping it will settle down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator but it is "buzzing" a bit. I've only had it a couple of weeks. Today it is less noisy. Hopefully this trend will continue. If the buzzing stops, I will upgrade my rating.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello dcinfolsom - thank you for providing a review of your refrigerator. This is a very nice French Door Model. First, please make certain your refrigerator is level. Second, you may be hearing the whirring sounds of the fans spinning at high speed which is normal. The refrigerator will run best if it is half to three-fourths full. We recommend adding gallons jugs of water to take up empty space. We hope this helps! Thanks for choosing GE Appliances and for providing your feedback! NANCYatGEA GE_Appliances

  • Cons mentioned:
    Design flaw

    Rated 5 out of 5 stars

    Sleek design and fresh coffee, too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful unit. We got it in slate black with stainless steel handles. Fits perfectly with our othe stainless appliances. Both cubed and crushed ice in the door, as well as filtered hot and cold water. Even has a Keurig coffeemaker right in the door. Only complaint is you can't open lower refrigerator door without opening both left and right outside doors.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek refrigerator with a few gadgets that will probably cease to work at some point. Looks good, like the cabinet depth design. The Hot water feature is nice to have but the Kuerig add on does not work like the real coffee machine. The refrigerator is expensive compared to comparable brands

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Ice maker

    Rated 5 out of 5 stars

    HAD ALL FEATURES WE WERE LOOKING FOR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COUNTER DEPTH, ICE MAKER AND WATER ON THE DOOR, PLUS K-CUP ALL WORK GREAT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make coffe directly from your fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice definitely, but I'm disappointed that I can't have as much food as i had in my side by dide fridge...

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Bright Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mini computer screen options! It has the water ounces option.

    I would recommend this to a friend
  • Pros mentioned:
    Hot water

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is everything we could want in a fridge and then some. The hot water on demand is phenomenal, and I love all the space this fridge has!

    I would recommend this to a friend
  • Pros mentioned:
    Extras

    Rated 5 out of 5 stars

    Gorgeous refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator with extras that most refrigerators do not have over there, six beautiful I do a black and white kitchen .

    I would recommend this to a friend
  • Pros mentioned:
    Hot water

    Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with purchase and decision to go with GE. The hot water feature has been very handy to have.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello joejm14- Thank you for purchasing a new GE Appliances refrigerator. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a good purchase. I have had it for about a week and it has been solid. Love the screen that comes on it as well as the different color lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful appliances and I'm very happy GE has come out with such a great grouping and their beauty is second to none. We purchased the entire GE Cafe series. I'm overjoyed with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product for about 2 months and till date it is good Love the Keurig coffee specially and exterior look is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig though it is a little noizy when it is running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave it 4 stars because I can see some finger prints. other than that, we love it.

    I would recommend this to a friend