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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $22.99

Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the CYNC Smart Switch for its ease of use, simple installation, and compatibility with Alexa. Users appreciate the scheduling feature for automating their lights. However, some customers find the toggle functionality and the app less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 2 out of 5 stars

    Can’t get it to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy being closed you can’t talk to geek squad .So I can’t get it to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware, app only works with Android 9.0.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do setup because app only works with Android 9.0.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Our app is compatible with all Android phones running Android versions 6.0 and up. If you have any questions or any additional concerns, feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com.

      - C by GE Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outside LEDS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Should have had the contractor install the switch but I did it and it took me about an hour including the programming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible device. Switch becomes unavailable/offline randomly and the sunset feature flat out does not work. Spend a bit more and get something reliable. I’m about to rip them off and toss them in the trash.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for being a valued Cync customer. We are sincerely sorry to hear that your experience has been anything short of enjoyable. Our team would appreciate the opportunity to identify and resolve these issues and can be reached by calling 1-844-302-2943. Should you choose to discontinue business with us, we would like to thank you for your consideration and hope that we can earn your trust back in the future. -Cync Support